While many customers praised the bagels and breakfast items, there were consistent complaints about inconsistency in freshness and quality, with some bagels described as stale or hard.
Service Issues
Several reviews highlighted poor customer service experiences, including rude staff interactions and incorrect orders, leading to customer dissatisfaction.
Pricing Concerns
Customers expressed frustration over perceived high prices, especially when compared to in-store menu prices, and concerns about portion sizes relative to cost.
Positive Experiences
Despite the negatives, many customers enjoyed the food and service, noting friendly staff and delicious bagels, indicating a loyal customer base.
Cleanliness
Some reviews mentioned cleanliness issues within the establishment, suggesting a need for better maintenance.
AL
Ana Lujan
6 days ago
5.0
Only open from 6am until 3 pm
AW
adam Wilson
Nov 2, 2025
1.0
The food really isn’t bad but the service is, specially the bald gentleman that works the cash register is extremely rude and has HORRIBLE customer service… do better
AS
Audra Sweeney
Oct 27, 2025
5.0
Great bagels and service
JB
Jason Briggs
Oct 27, 2025
1.0
Ordered online, though the pricing was way high, but I had nothing to compare it to. So imagine my surprise when I get to the store to pickup my order and see that the pricing is completely different on the in-store menu board (wayyyy cheaper). One bagel was $0.75 different, while my Nova Lox was $13.98 on the app, but only $9.49 in-store???? When I questioned the cashier about it she said it is an "app upcharge"!!! Ok, so I can understand a small upcharge of maybe $0.25-.50 cents- everyone has to get their grubby hands on a piece of the pie. But to UPCHARGE $5.25 on an order that should have been around $13.50 is ridiculous!!! I will NEVER go back, and BUYER BEWARE!!!!
What are the operating hours of Manhattan Bagel at 8040 Providence Rd?
Manhattan Bagel is open Monday to Friday from 6:00 AM to 3:00 PM, and on Saturday and Sunday from 7:00 AM to 2:00 PM.
What type of bagels does Manhattan Bagel offer?
Manhattan Bagel offers classic New York-style bagels made fresh daily with specialty options including cream cheese and lox.
Can I place an online order for pickup or delivery at Manhattan Bagel?
Yes, you can easily order online for pickup or delivery through their website at https://www.manhattanbagel.com/order-now/.
Does Manhattan Bagel serve breakfast and lunch items?
Yes, Manhattan Bagel serves breakfast sandwiches, bagel sandwiches, coffee, and deli sandwiches perfect for both meals.
What payment methods are accepted at Manhattan Bagel?
Manhattan Bagel accepts credit cards, debit cards, and mobile NFC payments. They do not require cash only.
Is there parking available at Manhattan Bagel on Providence Rd?
Yes, there is both free street parking and free parking lot available at Manhattan Bagel.
Which nearby businesses can I visit along with Manhattan Bagel?
Nearby you can visit Planet 21 Salon for beauty services, Orangetheory Fitness for a workout, and Eliza B's for shopping and gifts.
Are there any fitness or wellness centers near Manhattan Bagel?
Yes, Orangetheory Fitness Charlotte-The Arboretum and The Joint Chiropractic are nearby if you want to combine your visit with a fitness class or chiropractic care.
Where can I grab another meal or a drink near Manhattan Bagel?
You can visit Le Peep Restaurant for breakfast and brunch, McAlister's Deli for sandwiches, or Ben & Jerry's for ice cream nearby.
How can I contact Manhattan Bagel for inquiries or reservations?
You can call Manhattan Bagel at +1 704-541-0833 or visit their Facebook page at https://www.facebook.com/ManhattanBagel.