Many customers reported that the food lacked flavor and seasoning, with specific complaints about the oxtails and curry dishes being bland or poorly cooked.
Service Issues
Several reviews highlighted poor service, including long wait times, unprofessional staff behavior, and issues with order accuracy.
Atmosphere
While some patrons enjoyed the ambiance and felt welcomed, others noted that the restaurant appeared run down and had cleanliness concerns.
Mixed Experiences
Despite negative feedback, there were also positive reviews praising the food and service, indicating a divide in customer experiences.
Pricing Concerns
Customers expressed dissatisfaction with portion sizes and perceived value for money, feeling that prices were high for the quality received.
AK
Aminah’s Lifestyle N Kids
Nov 4, 2025
1.0
The lady was rude and real snappy. Than my mom asked her a question about the snapper how much or is she talking about the board is right there don’t you see the price and there was no price there. Than got smart saying well you don’t need the price.
MM
Mimi
Oct 27, 2025
4.0
First time at this place Mama wasn't in and they didn't have what I wanted shrimp roti but the beef patties are very good but I will go back Mama feel better soon
JJ
John Bynum Jr
Oct 16, 2025
5.0
Great food and service!
CH
Candice Harold
Oct 11, 2025
5.0
Enjoy patronizing this family owned business.
BH
Bria Houser
Aug 15, 2025
1.0
This was one of the worst food experiences I’ve ever had. The food was absolutely nasty — honestly tasted worse than old school cafeteria food. To make it worse, it made my stomach hurt and had me feeling horrible after eating it. The service was just as bad — they didn’t try to accommodate me at all. The person making my food even went to the bathroom in the middle of preparing it, then came back with an attitude. Completely unprofessional, unsanitary, and unacceptable. I wouldn’t recommend this place to anybody. Save your money, your health, and your stomach.
Frequently Asked Questions About Mama's Caribbean Grill
What are the regular business hours of Mama's Caribbean Grill?
Mama's Caribbean Grill is open from Tuesday to Sunday. Hours vary: Tuesday 11 AM - 9 PM, Wednesday and Thursday 1 PM - 9 PM, Friday and Saturday 11 AM - Midnight, Sunday 1 PM - 8 PM. It is closed on Mondays.
Does Mama's Caribbean Grill offer delivery and pickup services?
Yes, Mama's Caribbean Grill provides both in-store pickup and delivery services for customers.
What are the takeout hours at Mama's Caribbean Grill?
Takeout is available Tuesday 11 AM - 9 PM, Wednesday and Thursday 1 PM - 9 PM, Friday and Saturday 11 AM - Midnight, and Sunday 1 PM - 8 PM. The restaurant is closed for takeout on Mondays.
Where is Mama's Caribbean Grill located?
Mama's Caribbean Grill is located at 1504 Central Ave, Charlotte, NC 28205, United States.
What type of cuisine does Mama's Caribbean Grill specialize in?
Mama's Caribbean Grill specializes in Caribbean cuisine, including Jamaican dishes, soul food, seafood, rice dishes, and offers vegetarian options. It also functions as a bar and grill with a cocktail bar.
How can I view the menu and order from Mama's Caribbean Grill?
You can view the menu and order online by visiting https://mamascaribbeangrill.com/menu.
What is the price range at Mama's Caribbean Grill?
Mama's Caribbean Grill has a moderate price range, categorized as 'TWO'.
What popular places are near Mama's Caribbean Grill that I could visit before or after dining?
Nearby popular places include Emmy Squared Pizza for American pizza, Soul Gastrolounge gastropub for drinks, and the CrownMe Couture boutique for shopping, making it easy to explore the area around your visit.
Are there good dessert options near Mama's Caribbean Grill?
Yes, Great American Cookies bakery and Marble Slab Creamery/MaggieMoo’s ice cream shop are nearby, perfect for enjoying desserts before or after your meal.
What nightlife options are available near Mama's Caribbean Grill?
For nightlife, nearby options include bars and clubs like Shiprocked, Snug Harbor, and Twenty-Two, offering dance clubs, pubs, and live music venues close to the restaurant.