Business Details
About
Caribbean Restaurant
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
3.9
967 reviews
5 stars
540
4 stars
144
3 stars
93
2 stars
59
1 star
131
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported that the food lacked flavor and seasoning, with specific complaints about the oxtails being tough and bland.
Service Issues
Several reviews highlighted poor customer service, including rude staff and long wait times for orders.
Authenticity Concerns
Customers expressed disappointment regarding the authenticity of the Caribbean food, stating it did not meet their expectations for Jamaican cuisine.
Cleanliness and Sanitation
There were multiple mentions of unsanitary conditions in the restaurant, including reports of pests and cleanliness issues.
Mixed Experiences
While some customers enjoyed their meals and praised the atmosphere, many others had negative experiences, indicating inconsistency in food quality and service.
- NBNicole BristolJan 1, 20261.0I used to love this place but I will never again. I ordered jerk chicken ans as soon as I opened it smelled sour like vinegar. I didn't even eat it but my boyfriend did and it tore his stomach up, had him 9n the toilet. Apparently they are using the resturant as a drop for hurricane relief which I commend them for but it stanks and is so clutered im sure its a fire hazard. Try another jamacan spot cause this aint it anymore
- LTLisa TillerDec 6, 20255.0This was my first time having oxtail and even my first time at a Jamaican restaurant, and I was impressed! The oxtail was super tender and flavorful. The owner’s son was very friendly and explained that they only use natural ingredients and not added sugar like many Jamaican restaurants do. Go check Mama’s out!
- MTMateo TillerDec 6, 20255.0My family and I ate there today and we loved it. This is an authentic place recommended to us by a Jamaican friend. The food was excellent and the owner was very friendly. He told us about how they prepare and cook the food. They don’t use any artificial ingredients, no added sugars or anything. We will definitely be back!
- AKAminah’s Lifestyle N KidsNov 4, 20251.0The lady was rude and real snappy. Than my mom asked her a question about the snapper how much or is she talking about the board is right there don’t you see the price and there was no price there. Than got smart saying well you don’t need the price.
- MMMimiOct 27, 20254.0First time at this place Mama wasn't in and they didn't have what I wanted shrimp roti but the beef patties are very good but I will go back Mama feel better soon
Frequently Asked Questions About Mama's Caribbean Grill
What are the regular business hours of Mama's Caribbean Grill?
Mama's Caribbean Grill is open from Tuesday to Sunday. Hours vary: Tuesday 11 AM - 9 PM, Wednesday and Thursday 1 PM - 9 PM, Friday and Saturday 11 AM - Midnight, Sunday 1 PM - 8 PM. It is closed on Mondays.
Does Mama's Caribbean Grill offer delivery and pickup services?
Yes, Mama's Caribbean Grill provides both in-store pickup and delivery services for customers.
What are the takeout hours at Mama's Caribbean Grill?
Takeout is available Tuesday 11 AM - 9 PM, Wednesday and Thursday 1 PM - 9 PM, Friday and Saturday 11 AM - Midnight, and Sunday 1 PM - 8 PM. The restaurant is closed for takeout on Mondays.
Where is Mama's Caribbean Grill located?
Mama's Caribbean Grill is located at 1504 Central Ave, Charlotte, NC 28205, United States.
What type of cuisine does Mama's Caribbean Grill specialize in?
Mama's Caribbean Grill specializes in Caribbean cuisine, including Jamaican dishes, soul food, seafood, rice dishes, and offers vegetarian options. It also functions as a bar and grill with a cocktail bar.
How can I view the menu and order from Mama's Caribbean Grill?
You can view the menu and order online by visiting https://mamascaribbeangrill.com/menu.
What is the price range at Mama's Caribbean Grill?
Mama's Caribbean Grill has a moderate price range, categorized as 'TWO'.
What popular places are near Mama's Caribbean Grill that I could visit before or after dining?
Nearby popular places include Emmy Squared Pizza for American pizza, Soul Gastrolounge gastropub for drinks, and the CrownMe Couture boutique for shopping, making it easy to explore the area around your visit.
Are there good dessert options near Mama's Caribbean Grill?
Yes, Great American Cookies bakery and Marble Slab Creamery/MaggieMoo’s ice cream shop are nearby, perfect for enjoying desserts before or after your meal.
What nightlife options are available near Mama's Caribbean Grill?
For nightlife, nearby options include bars and clubs like Shiprocked, Snug Harbor, and Twenty-Two, offering dance clubs, pubs, and live music venues close to the restaurant.