Certified by Mama's Caribbean Grill • Mar 01, 2026
Reviews
3.9
969 reviews
5 stars
540
4 stars
144
3 stars
93
2 stars
60
1 star
132
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported that the food lacked flavor and seasoning, with several describing it as bland or unappetizing.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Authenticity Concerns
Several patrons expressed disappointment in the authenticity of the Caribbean food, stating it did not meet their expectations.
Cleanliness
There were complaints about unsanitary conditions in the restaurant, including reports of pests and unclean facilities.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting enjoyable dishes and friendly staff.
DG
Danielle Gittens
4 days ago
1.0
This place is disgusting. The last time I ate there was a few years ago and I had severe food poisoning. I called to let them know and they took no accountability. They didn't even apologize. I just read an article that said they recently were given a B at an inspection where the inspector found insects. Why is this place still open?
LL
Latonda
Feb 10, 2026
1.0
Worst experience EVER!!!!
Mind you this was my very first time in this establishment! My reception there was horrible! The lady that owned the place was sitting there with her husband, looking at me like they could both kill me! Her husband has the most sinister look I’ve ever seen on an individual in my life!!!! Unbeknownst to me, she had gotten into an altercation with a customer prior to my arrival. So upon my arrival into the restaurant, The owner approached me asking me to give her, her cell phone, now mind you I didn’t really understand the dialect, as I’m not Jamaican, so I simply brushed it off. However, when she proceeded to prepare my order, she went to the back of the store for about five minutes, and came back and proceeded to fix my order, it was almost like she breathed a sigh of relief, and stated that she thought I was somebody else, and I said well who did you think I was? She said the lady that took my phone, I said why did she take your phone? She said because she and I got into an altercation, and I dropped my phone and she took it, and I thought you were her! I said and you were about to serve me some food?! I said my goodness I don’t even know if I should get this food, but I got it anyway, just because I had wanted some Jamaican food so bad! But when I tell you, this was the most driest, blandest food I ever tasted in my life! It was just as bland, and dry, and colorless as she and her husband‘s personalities!!!
GT
Greg Turner
Feb 6, 2026
5.0
Food was excellent and the owner and staff were both very kind. Thank you for a great experience
CL
Carlee Liepke
Jan 15, 2026
2.0
Food has no flavor. Prices were high.
NB
Nicole Bristol
Jan 1, 2026
1.0
I used to love this place but I will never again. I ordered jerk chicken ans as soon as I opened it smelled sour like vinegar. I didn't even eat it but my boyfriend did and it tore his stomach up, had him 9n the toilet. Apparently they are using the resturant as a drop for hurricane relief which I commend them for but it stanks and is so clutered im sure its a fire hazard. Try another jamacan spot cause this aint it anymore
Frequently Asked Questions About Mama's Caribbean Grill
What are the regular business hours of Mama's Caribbean Grill?
Mama's Caribbean Grill is open from Tuesday to Sunday. Hours vary: Tuesday 11 AM - 9 PM, Wednesday and Thursday 1 PM - 9 PM, Friday and Saturday 11 AM - Midnight, Sunday 1 PM - 8 PM. It is closed on Mondays.
Does Mama's Caribbean Grill offer delivery and pickup services?
Yes, Mama's Caribbean Grill provides both in-store pickup and delivery services for customers.
What are the takeout hours at Mama's Caribbean Grill?
Takeout is available Tuesday 11 AM - 9 PM, Wednesday and Thursday 1 PM - 9 PM, Friday and Saturday 11 AM - Midnight, and Sunday 1 PM - 8 PM. The restaurant is closed for takeout on Mondays.
Where is Mama's Caribbean Grill located?
Mama's Caribbean Grill is located at 1504 Central Ave, Charlotte, NC 28205, United States.
What type of cuisine does Mama's Caribbean Grill specialize in?
Mama's Caribbean Grill specializes in Caribbean cuisine, including Jamaican dishes, soul food, seafood, rice dishes, and offers vegetarian options. It also functions as a bar and grill with a cocktail bar.
How can I view the menu and order from Mama's Caribbean Grill?
You can view the menu and order online by visiting https://mamascaribbeangrill.com/menu.
What is the price range at Mama's Caribbean Grill?
Mama's Caribbean Grill has a moderate price range, categorized as 'TWO'.
What popular places are near Mama's Caribbean Grill that I could visit before or after dining?
Nearby popular places include Emmy Squared Pizza for American pizza, Soul Gastrolounge gastropub for drinks, and the CrownMe Couture boutique for shopping, making it easy to explore the area around your visit.
Are there good dessert options near Mama's Caribbean Grill?
Yes, Great American Cookies bakery and Marble Slab Creamery/MaggieMoo’s ice cream shop are nearby, perfect for enjoying desserts before or after your meal.
What nightlife options are available near Mama's Caribbean Grill?
For nightlife, nearby options include bars and clubs like Shiprocked, Snug Harbor, and Twenty-Two, offering dance clubs, pubs, and live music venues close to the restaurant.
Brand Certified Facts from Mama's Caribbean Grill
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Certified March 01, 2026Yext Knowledge Graph
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