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Mama's Caribbean Grill

3.9
(969 reviews)

Business Details

1504 Central Ave, Charlotte, NC
28205, United States
(704) 375-8414
https://mamascaribbeangrill.com

About

Caribbean Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Mama's Caribbean Grill
1504 Central Ave, Charlotte, NC
28205, United States

Hours

Reviews

3.9
969 reviews
5 stars
540
4 stars
144
3 stars
93
2 stars
60
1 star
132

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the food lacked flavor and seasoning, with several describing it as bland or unappetizing.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Authenticity Concerns

Several patrons expressed disappointment in the authenticity of the Caribbean food, stating it did not meet their expectations.

Cleanliness

There were complaints about unsanitary conditions in the restaurant, including reports of pests and unclean facilities.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting enjoyable dishes and friendly staff.
  • DG
    Danielle Gittens
    4 days ago
    1.0
    This place is disgusting. The last time I ate there was a few years ago and I had severe food poisoning. I called to let them know and they took no accountability. They didn't even apologize. I just read an article that said they recently were given a B at an inspection where the inspector found insects. Why is this place still open?
  • LL
    Latonda
    Feb 10, 2026
    1.0
    Worst experience EVER!!!! Mind you this was my very first time in this establishment! My reception there was horrible! The lady that owned the place was sitting there with her husband, looking at me like they could both kill me! Her husband has the most sinister look I’ve ever seen on an individual in my life!!!! Unbeknownst to me, she had gotten into an altercation with a customer prior to my arrival. So upon my arrival into the restaurant, The owner approached me asking me to give her, her cell phone, now mind you I didn’t really understand the dialect, as I’m not Jamaican, so I simply brushed it off. However, when she proceeded to prepare my order, she went to the back of the store for about five minutes, and came back and proceeded to fix my order, it was almost like she breathed a sigh of relief, and stated that she thought I was somebody else, and I said well who did you think I was? She said the lady that took my phone, I said why did she take your phone? She said because she and I got into an altercation, and I dropped my phone and she took it, and I thought you were her! I said and you were about to serve me some food?! I said my goodness I don’t even know if I should get this food, but I got it anyway, just because I had wanted some Jamaican food so bad! But when I tell you, this was the most driest, blandest food I ever tasted in my life! It was just as bland, and dry, and colorless as she and her husband‘s personalities!!!
  • GT
    Greg Turner
    Feb 6, 2026
    5.0
    Food was excellent and the owner and staff were both very kind. Thank you for a great experience
  • CL
    Carlee Liepke
    Jan 15, 2026
    2.0
    Food has no flavor. Prices were high.
  • NB
    Nicole Bristol
    Jan 1, 2026
    1.0
    I used to love this place but I will never again. I ordered jerk chicken ans as soon as I opened it smelled sour like vinegar. I didn't even eat it but my boyfriend did and it tore his stomach up, had him 9n the toilet. Apparently they are using the resturant as a drop for hurricane relief which I commend them for but it stanks and is so clutered im sure its a fire hazard. Try another jamacan spot cause this aint it anymore

Frequently Asked Questions About Mama's Caribbean Grill

What are the regular business hours of Mama's Caribbean Grill?

Mama's Caribbean Grill is open from Tuesday to Sunday. Hours vary: Tuesday 11 AM - 9 PM, Wednesday and Thursday 1 PM - 9 PM, Friday and Saturday 11 AM - Midnight, Sunday 1 PM - 8 PM. It is closed on Mondays.

Does Mama's Caribbean Grill offer delivery and pickup services?

Yes, Mama's Caribbean Grill provides both in-store pickup and delivery services for customers.

Brand Certified Facts from Mama's Caribbean Grill

Mama's Caribbean Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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