The service quality is inconsistent, with many praising the friendly and attentive staff, while others reported rude service and long wait times.
Food Quality
Food quality received mixed reviews; while many enjoyed the burgers and wings, others criticized specific dishes like nachos and pasta.
Atmosphere
The atmosphere is generally described as lively and welcoming, with a fun vibe for karaoke and sports, although some noted issues with noise levels.
Customer Experience
Several customers highlighted positive experiences with staff and ambiance, but there were notable complaints about handling of orders and customer service issues.
Value for Money
Some customers felt the prices were high for the quality of food and service received, while others found it reasonable for the experience.
BG
Brad Gilliam
Oct 23, 2025
5.0
Lucky Lou's checked all the boxes my first experience with them. I was not even present, except by online order. I was trying to take care of a potentially starving 15-year-old French horn player on his way home from rehearsal. Lucky Lou's was on the drive path AND had a great-looking BLT (kid's favorite) on the menu. I ordered for pickup the following night. BUT I forgot to add extra bacon before checkout! So I created a 2nd pickup order for $1.50 of extra bacon. I called the restaurant to explain and ask them to pair the orders, to put the extra bacon on the sandwich in the original order. I told the mom and kid picking up the order(s) my mistake and fix and told them to make sure they have both orders, even though they might/should have been combined in one order. When they went inside to pick up, they did ask if the BLT had extra bacon. The staff wasn't exactly sure what the question was about, so they quickly added another order of extra bacon. Triple bacon! They solved the potential problem in the most satisfying way. I am certain the original included the extra bacon based on the kid's description of his BLT: "So much bacon!" He declared the BLT "Amazing!" His mom thought she might be able to enjoy a little bit of the bacon overage, but she wasn't fast enough. Starvation averted, happy teenager. The mom commented how the vibe in Lucky Lou's was really cool. A true tavern. People sitting, talking, not huge TVs assaulting from every wall. I can't wait to visit myself! Thank you, Lucky Lou's.
WM
Williams Marbley
Oct 16, 2025
4.0
My wife is the one who discovered this little gem. Has karaoke nights, Great staff along with attentive service. Love the diversity within the restaurant and respectful atmosphere.
JL
Jael Legarde
Oct 15, 2025
5.0
Pretty cool spot. It has made a few changes since I've been here. They have a new covered patio in the back. They have a small patio in the front. They have pool, arcade games, and darts. They have TV's inside and outside which seems like a nice place to watch the game. I ordered the chicken tenders, which were delicious. My husband ordered the philly cheesesteak which was delicious as well. They pour a nice drink so no complaints here. Mel took good care of us
RS
Rico Simpson
Sep 20, 2025
5.0
Lucky Lousy Tavern is hands down one of my go-to spots in Charlotte! I always come here for drinks, wings, and football, and they never disappoint. The atmosphere is always lively and welcoming, the staff takes great care of you, and the food is consistently on point. The wings are some of the best around, perfectly cooked and full of flavor. Pair that with a cold drink and a game on the big screens, and you can’t ask for a better experience. Whether it’s game day or just a casual night out, Lucky Lousy Tavern always delivers.
Mark and Makayla always provide top notch service with a smile
SB
Suzanne Booth
Sep 2, 2025
1.0
Worst nachos ever (and most expensive)!
Nachos consisted of tortilla chips, burned unseasoned ground beef tossed over the chips, and a tiny bit of queso at the bottom of the platter (not even enough to scoop up with a chip). Lettuce leaves and pico consisting of mostly onion on top, sour cream and an inedible salsa on the side (sweet and pickley at the same time).
Frequently Asked Questions About Lucky Lou's Tavern
What are Lucky Lou's Tavern's regular operating hours?
Lucky Lou's Tavern is open every day from 11:30 AM to 2:00 AM.
Does Lucky Lou's Tavern offer delivery services?
Yes, Lucky Lou's Tavern offers delivery services to customers.
Is in-store pickup available at Lucky Lou's Tavern?
Yes, customers can order for in-store pickup at Lucky Lou's Tavern.
Where is Lucky Lou's Tavern located?
Lucky Lou's Tavern is located at 5124 Park Rd, Charlotte, NC 28209, USA.
How can I contact Lucky Lou's Tavern by phone?
You can reach Lucky Lou's Tavern at +1 704-919-1282.
Where can I see the menu for Lucky Lou's Tavern?
The menu for Lucky Lou's Tavern is available online at https://luckyloustavern.com/menu.
Does Lucky Lou's Tavern provide takeout and curbside pickup options?
Yes, Lucky Lou's Tavern offers takeout and curbside pickup services.
What cities does Lucky Lou's Tavern serve for delivery?
Lucky Lou's Tavern delivers to Pineville, NC and Charlotte, NC.
Are there any good coffee shops near Lucky Lou's Tavern?
Yes, Mugs Coffee and CoffeeFix - Espresso Machine Repair are nearby coffee spots where you can grab a coffee before or after visiting Lucky Lou's Tavern.
What other dining options are close to Lucky Lou's Tavern?
Nearby dining options include Portofino's Park Road, Penn Station East Coast Subs, iPho, and Groucho's Deli, offering a variety of cuisine choices around Lucky Lou's Tavern.
Are there any fitness or wellness centers near Lucky Lou's Tavern?
Yes, there are several such as Hard Target Martial Arts, Max Muscle Sports Nutrition, Innergyworks Total Body Pilates and Yoga, and Simply Skin Face and Body Spa nearby for fitness and wellness needs.