Link & Pin Arboretum

4.3
471 reviews

About

Steak HouseCocktail LoungeBrunch RestaurantWine Bar
Our culinary-driven menu is at the center of the restaurant experience, with food that’s chef-inspired but approachable. Our cozy bar provides an ideal setting for guests to gather and sip on a glass of wine or a delicious cocktail mixed fresh by one of our experienced bartenders.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Link & Pin Arboretum
8128 Providence Road,, Charlotte, NC
28277, United States

Hours

Reviews

4.3
471 reviews
5 stars
328
4 stars
68
3 stars
17
2 stars
24
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service, particularly highlighting servers like Jessica and Devyn for their exceptional hospitality.

Food Quality

The food received mixed reviews; while many dishes were described as delicious and well-prepared, some customers found certain items to be disappointing or overpriced.

Atmosphere

The restaurant's ambiance was frequently noted as cozy and inviting, making it a pleasant place for dining and celebrations.

Management Issues

Several reviews mentioned issues with management, particularly regarding reservations and service flow, which negatively impacted some dining experiences.

Value for Money

Opinions varied on the value for money, with some customers feeling the prices were justified by the quality, while others felt the food did not meet expectations for the cost.
  • KF
    Kathleen Fernandez
    1 day ago
    5.0
    Our 1st time trying this place! We will definitely come back. Alex was our server and was very attentive and kept checking to make sure we had everything we needed. A great place to come if you actually want to have conversations without a lot of noise and feeling rushed! The bread we ordered was amazing as well as the salads we ordered. Would love to come back and try other options from you menu! We are so happy that we finally tried this place!
  • DT
    Dale Thomas
    5 days ago
    4.0
    My fiancé and I went out to enjoy ourselves on New Year’s Eve. I am a disabled veteran and walk with a cane and a limp. When we arrived, the gentleman at the host stand escorted us to our table and asked, “What’s wrong with your legs?” I explained that I served in the military, and no further comments were made. What was most troubling was the assumption that it was acceptable to ask about my disability simply because it is visible. Visibility does not grant permission for personal questions. We all face challenges in life, and respect and discretion should always come first. That said, our server was excellent and the food was fantastic. I was just disappointed that this was the first interaction we experienced upon entering the establishment.
  • RP
    Rosalyn P.
    Dec 22, 2025
    1.0
    Horrible. We sat at the bar on December 22nd. Could not get the guys to acknowledge us until we finally leaned over the bar to get their attention. The bartender responded with “What do you want?” We wanted to eat and order a second drink but the attitude from the other bartender was equally bad and we just asked for a check. They never apologized for the delay or made eye contact with us. Weirdest interaction we ever had. We went two outlets down to the wine bar and finished our night with a much better experience. Don’t waste your time here.
  • AA
    Anya
    Dec 17, 2025
    2.0
    We went for my husband's work dinner, and honestly, the nice ambiance doesn't compare to the food and service, but unfortunately, I'm not saying that in a good way. I appreciate that the waiters were friendly, but their service was extremely slow and forgetful, in fact, my husband was asked several times what kind of whiskey drink he wanted, only for them to bring him the wrong one after an hour… As for the dishes, I have to say they were of very average to low quality, nothing impressive. The bacon was a weird, uncomfortable combination between be very sweet and spicy, the rice in the cauliflower bowl was hard in some parts even though it was sticky, and the gyozas tasted like they came from a package. I have to say the lobster bisque was good as well as their bread, but my husband's Caesar salad was oversaturated with dressing (which I tried some and ended up giving me heartburn that I could still taste it in my discomfort), and for the main course, my filet, even though it was cooked to my liking on the inside, was somehow dry on the outside, and the side dishes were nothing special, very ordinary. Finally, the sharable desserts were extremely sweet, and this is the first time I haven't liked a bread pudding, even though it's our favorite dessert; it tasted like store-bought French toast sticks. I've visited many steakhouses and expensive restaurants over the years, and this is one of the worst I've ever tried. I found their culinary concept to be very poor, completely lacking in creativity, and the prices were exorbitant for the low quality offered. Luckily, we didn't have to pay anything and enjoyed excellent company, which allowed us to laugh and have a good time despite the disappointing food.
  • BH
    Ben House
    Dec 15, 2025
    2.0
    The flow of service was very off. We sat down, and they had a iPad drink menu that was buggy, and broke the ambiance. Ordered cocktails and Mac and cheese appetizer, it came out, then The drinks arrived so late that we were about to flag the waiter down to cancel them and just order wine. The manager didn't seem very attentive or apologetic to the issue, and didn't even realize he was bringing our drinks when I was flagging him down to cancel our cocktail order, since our entrees were about to come out. Entrees were okay, but not worth the price, particularly the steak(prices do not include any sides). We were celebrating a birthday, and hinted a birthday surprise was coming our way but still suggested ordering dessert Figured it was a small compliments desert, turns out it was a Nutella boudini, which we were charged for. Then the bread pudding we ordered came out a good 5 minutes after the first dessert was finished, so we were left sitting for that. We weren't in a rush, but the pacing just was not premium for the whole time. So many better places for less money.

Frequently Asked Questions About Link & Pin Arboretum

What type of cuisine and dining experience does Link & Pin Arboretum offer?

Link & Pin Arboretum features a chef-inspired, culinary-driven menu with approachable dishes, and has a cozy bar that serves fresh cocktails and wine.

What are the opening hours of Link & Pin Arboretum?

From Monday to Wednesday, it is open from 4:00 PM to 11:00 PM; on Thursday and Friday, from 4:00 PM to midnight; on Saturday, from 10:00 AM to midnight; and on Sunday, from 10:00 AM to 11:00 PM.