Krispy Krunchy Chicken® (KKC), founded in Louisiana in 1989, is a quick-serve solution for convenience stores, truck stops, universities, casinos, and big box retailers across the U.S. Every piece of our chicken and tenders is marinaded in a proprietary mix of mild but oh-so-flavorful spices, then double hand-breaded and fried to golden perfection. We serve it with the best sides around and most every order comes with a little bit of crowning glory – a freshly baked biscuit, generously drizzled with pure honey goodness.
Customers frequently praised the chicken for being hot, fresh, and flavorful, although some noted inconsistencies in quality and preparation.
Customer Service
Feedback on customer service was mixed; while some employees received high praise for their friendliness, others were criticized for rudeness and poor service.
Operational Issues
Several reviews mentioned problems with food availability and closing times, with customers expressing frustration over being turned away before official closing hours.
Cleanliness and Atmosphere
The establishment was generally described as clean, but some customers expressed concerns about the professionalism of staff and the overall atmosphere.
RJ
RAYSHAWN J
Nov 17, 2025
5.0
I'm actually a bit late leaving a review. Actually stopped by this location back on 10/30, but just remembered to leave a review like I told the lady I would. I believe her name was Keisha I think. She was great! Was my first time being back at this location in a good while, being that I live out near the airport and don't be on that side of town much. But this is the best location! Food was hot, fresh, and was hellasmackin' like usual. I had been to another one before located on Glenwood but wasn't the same experience.
GS
Guilherme Selbach
Nov 6, 2025
1.0
Horrible customer service. The lady locked the door on my face even one hour before the closing time. No care for the customer.
LP
Lynn Preston
Oct 10, 2025
5.0
10-10-2025
1245p
let me take a quick minute to brag on this Krispy Krunchy Chicken location & its outstanding crew members & service i received this visit
2 THUMBS UP
5 STARS
1 BIGG GRIN
SJ
Sonia Johnson
Sep 28, 2025
5.0
First visit and excellent hamburger with Krispy chicken, pizza as well. All good 👍.
Frequently Asked Questions About Krispy Krunchy Chicken
What type of food does Krispy Krunchy Chicken serve?
Krispy Krunchy Chicken specializes in quick-serve chicken marinated in a flavorful spice blend, hand-breaded, fried to perfection, and served with sides and a honey-drizzled biscuit.
Where is Krispy Krunchy Chicken located?
It is located at 13720 Mallard Creek Road, Charlotte, NC 28262, US.
What are the operating hours of Krispy Krunchy Chicken?
Krispy Krunchy Chicken is open Monday through Saturday from 9:30 AM to 5:00 PM and open 24 hours on Sunday.
Does Krispy Krunchy Chicken offer delivery and pickup services?
How can I view the menu for Krispy Krunchy Chicken?
You can view their menu online at https://www.krispykrunchy.com/menu/.
What is the phone number to contact Krispy Krunchy Chicken?
You can reach Krispy Krunchy Chicken at +1 704-455-5686.
Which nearby restaurants are close to Krispy Krunchy Chicken for additional dining options?
Nearby restaurants include Pizza Hut Express, Wingstop, Biscuitville, and Panda Express, offering a variety of pizza, chicken, breakfast, and pan-Asian cuisine.
Are there nearby coffee shops close to Krispy Krunchy Chicken?
Yes, Starbucks is located nearby, perfect for grabbing a coffee or snack before or after your meal.
Which auto services are available near Krispy Krunchy Chicken?
Nearby auto services include Take 5 Oil Change, Sam's Xpress Car Wash, and Exxon gas station for vehicle maintenance and fueling needs.
Can I find shopping or accommodation options near Krispy Krunchy Chicken?
Yes, Kohl's and SEPHORA at Kohl's offer shopping nearby, and accommodations like Conrad at Concord Mills and Mill Pond Apartments are close for lodging or residence.