Business Details
About
Chicken Restaurant
Krispy Krunchy Chicken® (KKC), founded in Louisiana in 1989, is a quick-serve solution for convenience stores, truck stops, universities, casinos, and big box retailers across the U.S. Every piece of our chicken and tenders is marinaded in a proprietary mix of mild but oh-so-flavorful spices, then double hand-breaded and fried to golden perfection. We serve it with the best sides around and most every order comes with a little bit of crowning glory – a freshly baked biscuit, generously drizzled with pure honey goodness.
Location
Hours
Reviews
4.0
200 reviews
5 stars
111
4 stars
36
3 stars
23
2 stars
8
1 star
22
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the chicken for being flavorful, crispy, and juicy, though some noted issues with overcooking and freshness.
Service Issues
Several reviews highlighted inconsistent service, with some customers experiencing rude staff and long wait times.
Customer Experience
While many customers enjoyed their visits and appreciated friendly staff, others reported negative experiences related to order accuracy and staff attitudes.
Operational Hours
Multiple customers expressed frustration over the restaurant closing early or running out of food before closing time.
Cleanliness and Atmosphere
The establishment received mixed feedback on cleanliness, with some customers noting it was clean while others raised concerns about the overall atmosphere.
- RJRAYSHAWN JNov 17, 20255.0I'm actually a bit late leaving a review. Actually stopped by this location back on 10/30, but just remembered to leave a review like I told the lady I would. I believe her name was Keisha I think. She was great! Was my first time being back at this location in a good while, being that I live out near the airport and don't be on that side of town much. But this is the best location! Food was hot, fresh, and was hellasmackin' like usual. I had been to another one before located on Glenwood but wasn't the same experience.
- GSGuilherme SelbachNov 6, 20251.0Horrible customer service. The lady locked the door on my face even one hour before the closing time. No care for the customer.
- LPLynn PrestonOct 10, 20255.010-10-2025 1245p let me take a quick minute to brag on this Krispy Krunchy Chicken location & its outstanding crew members & service i received this visit 2 THUMBS UP 5 STARS 1 BIGG GRIN
- SJSonia JohnsonSep 28, 20255.0First visit and excellent hamburger with Krispy chicken, pizza as well. All good 👍.
- DTDwayne TownsendAug 10, 20251.0I actually eat here all the time and I’m currently in the store writing this review because the service today was just terrible .. I walked in asked a 3 piece combo and I wanted wings .. the wings weren’t cooked so I asked how long was the wait .. I was told 15 mins .. ok cool .. I paid and I waited in my car for about 15-20 mins … i went back in the store and asked how many more minutes .. as im talking to the lady at the register .. a woman comes from the back and says “she told you 15 mins, I’m dropping them now .. I had to prep them etc.” I said ok I was told 15 mins already though .. so that turned into an unnecessary back and forth over the wait time and I felt like she had an attitude about it which made me have an attitude.. I ended up waiting for the food because I didn’t wanna wait for a refund to come back to my card … I paid for this food at 2:08 and I’m just now getting the food at 2:42 … just a terrible experience this time around and I usually really like this location but the women in the back had major issues for no real reason ..
Frequently Asked Questions About Krispy Krunchy Chicken
What type of food does Krispy Krunchy Chicken serve?
Krispy Krunchy Chicken specializes in quick-serve chicken marinated in a flavorful spice blend, hand-breaded, fried to perfection, and served with sides and a honey-drizzled biscuit.
Where is Krispy Krunchy Chicken located?
It is located at 13720 Mallard Creek Road, Charlotte, NC 28262, US.
What are the operating hours of Krispy Krunchy Chicken?
Krispy Krunchy Chicken is open Monday through Saturday from 9:30 AM to 5:00 PM and open 24 hours on Sunday.
Does Krispy Krunchy Chicken offer delivery and pickup services?
Yes, Krispy Krunchy Chicken offers in-store pickup, delivery, same-day delivery, and no-contact delivery options.
How can I view the menu for Krispy Krunchy Chicken?
You can view their menu online at https://www.krispykrunchy.com/menu/.
What is the phone number to contact Krispy Krunchy Chicken?
You can reach Krispy Krunchy Chicken at +1 704-455-5686.
Which nearby restaurants are close to Krispy Krunchy Chicken for additional dining options?
Nearby restaurants include Pizza Hut Express, Wingstop, Biscuitville, and Panda Express, offering a variety of pizza, chicken, breakfast, and pan-Asian cuisine.
Are there nearby coffee shops close to Krispy Krunchy Chicken?
Yes, Starbucks is located nearby, perfect for grabbing a coffee or snack before or after your meal.
Which auto services are available near Krispy Krunchy Chicken?
Nearby auto services include Take 5 Oil Change, Sam's Xpress Car Wash, and Exxon gas station for vehicle maintenance and fueling needs.
Can I find shopping or accommodation options near Krispy Krunchy Chicken?
Yes, Kohl's and SEPHORA at Kohl's offer shopping nearby, and accommodations like Conrad at Concord Mills and Mill Pond Apartments are close for lodging or residence.