Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Charlotte.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
728 reviews
5 stars
454
4 stars
86
3 stars
52
2 stars
32
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff behavior; some praised friendliness while others reported rudeness and unprofessionalism.
Product Quality
Inconsistent quality of donuts reported; some customers received stale or cold donuts despite the 'hot' sign being on.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value, feeling that donuts are overpriced.
Cleanliness
Store cleanliness received positive remarks, with many noting a clean environment.
Service Speed
Drive-thru and service speed were frequently criticized as slow, leading to customer frustration.
- PRPurpose RestoredNov 16, 20254.0The service was great. I just wantedal lemon filled donut, which they did not have. I tried the New York Cheesecake and the crème filled donuts. They were okay. I will keep looking for my lemon donut.
- CVCathy VanhoyNov 14, 20251.0I was in this location today (11/ 14) in Pineville. I knew what I was going to order before I entered the building. Automatically, I will order lemon filled in a mixed dozen every time. After browsing, I started with the lemon filled..I was told by the impolite employee that I had been browsing too long & I should have known there were no lemon filled. They were discontinued! He said he had OTHER things to do other than waiting on me!! There were no other customers inside! VERY IMPOLITE AND UNPROFESSIONAL!!! This man needs to be taught manners and professionalism! I called a friend and the lemon is NOT discontinued! He was close to the KK where they go and picked up a whole dozen of nothing but lemon filled!! Not to worry.... I will NOT spend my hard earned money in this location EVER AGAIN!! The doughnuts were sweet but your male employee sure left a sour taste in my mouth!! Lesson learned!! And by the way... I called this store last night just to see if they had the lemon filled and a female employeeee HUNG UP ON ME!! SHAME ON YOU FOR HIRING ANYONE THAT HAS THAT PISSY ATTITUDE!!
- DJDan JohnsonNov 11, 20251.0Waited about 15 minutes in the drive thru for a coffee and one donut
- RFR FOct 26, 20255.0We had an online order mishap through the app, but the manager made it right immediately and was very friendly in the process. The customer service from all employees we encountered was great. Thank you for taking care of your customers and for your understanding and kindness!
- KMKhalil MatinOct 21, 20251.0The cashier here is extremely rude — I’ll never come to this place again in my life!
Frequently Asked Questions About Krispy Kreme
What are the general operating hours for Krispy Kreme Charlotte?
Krispy Kreme Charlotte is open daily from 6:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
When is the Krispy Kreme drive-through open?
The drive-through is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.
What are the delivery hours for Krispy Kreme Charlotte?
Delivery is available from 6:15 AM to 9:45 PM Monday through Thursday and Sunday, and until 10:45 PM on Fridays and Saturdays.
What are the pickup hours at Krispy Kreme Charlotte?
Pick up your order from 6:00 AM to 9:45 PM Sunday through Thursday, and until 10:45 PM on Fridays and Saturdays.
Where is Krispy Kreme Charlotte located?
It is located at 8800 Pineville-Matthews Rd, Charlotte, NC 28226, USA.
What payment methods does Krispy Kreme Charlotte accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Krispy Kreme Charlotte offer any online ordering options?
Yes, you can order online for pickup or delivery through their official ordering website.
Are there any family-friendly features at Krispy Kreme Charlotte?
Yes, the location welcomes families, offers in-store pickup, delivery, drive-through, dine-in options, and has wheelchair accessible restrooms.
What nearby dining options are available around Krispy Kreme Charlotte?
Nearby places include KFC, Frida's Mexican Cantina, Pizza Hut, McDonald's, Bojangles', Donatos Pizza, Tijuana Flats, Jimmy John's, Monterrey Mexican Restaurant, Bombay Grille, and Thai House—great for exploring diverse cuisines before or after your visit to Krispy Kreme.
Is there parking available at Krispy Kreme Charlotte and what other nearby services can I find?
Yes, Krispy Kreme Charlotte offers free parking lots and street parking. Nearby services include Animal Artistry pet grooming, FYZICAL Therapy and Balance Center, Tee Time Auto Spa for car washing, and FedEx Office Print & Ship Center, offering convenient options for errands while visiting.