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Krispy Kreme

4.1
(707 reviews)

Business Details

2116 Hawkins St, Charlotte, NC
28203, United States
(980) 270-7117
https://site.krispykreme.com/nc/charlotte/2116-hawkins-st

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Charlotte.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
2116 Hawkins St, Charlotte, NC
28203, United States

Hours

Reviews

4.1
707 reviews
5 stars
457
4 stars
75
3 stars
40
2 stars
27
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and incorrect orders, leading to frustration.

Product Quality

While some customers praised the freshness and taste of the donuts, others complained about receiving stale or incorrect items.

Cleanliness

The cleanliness of the store was mentioned positively by some, but there were also reports of unsanitary conditions.

Order Fulfillment

Numerous reviews highlighted issues with order accuracy, including missing items and wrong orders, particularly with online orders.
  • TK
    Thomas Keating
    3 days ago
    1.0
    Did not enjoy my visit here. Donuts were mislabeled and I did not get donut I wanted. Not a welcoming environment and not worth the price.
  • SW
    Sajal Williams
    5 days ago
    1.0
    Terrible customer service, lack of manger guidance and overall horrible experience. We were ignored, manager ( as i asked him a question directly) didnt even make eye contact with me let alone respond. Slow day doesnt mean drop service quality. Me and my friend go fed up and went ro the insomnia cookies next door. Lost a customer wont be coming back. Do better.
  • SH
    STEPHANIE H
    Feb 22, 2026
    5.0
    The staff was courteous & friendly!!
  • DT
    Diyah Thelwell
    Feb 9, 2026
    5.0
    Tyler and shyla are great! Always friendly and always helpful. Store is always clean!
  • CB
    Chris Bennett
    Feb 8, 2026
    5.0
    Fresh, good service, exceptional all the way around. No complaints. Personally I think the atmosphere here is one of a kind.

Frequently Asked Questions About Krispy Kreme

What are the delivery hours for Krispy Kreme Charlotte?

Delivery is available Monday through Thursday and Sunday from 6:15 AM to 9:45 PM, and on Friday and Saturday from 6:15 AM to 10:45 PM.

When can I pick up orders at Krispy Kreme Charlotte?

Pickup is available daily from 6:00 AM to 9:45 PM Monday through Thursday and Sunday, and until 10:45 PM on Friday and Saturday.

Brand Certified Facts from Krispy Kreme

Krispy Kreme partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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