Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Charlotte.
Many customers reported poor customer service, including rude staff and unhelpful responses to complaints.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and overall order fulfillment problems.
Product Freshness
Several customers expressed disappointment with receiving stale or cold donuts, indicating inconsistency in product freshness.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyable experiences, particularly with specific employees.
Delivery Issues
Customers experienced problems with online orders and delivery services, often leading to frustration and dissatisfaction.
JC
Jacob Cline
6 days ago
5.0
Free beer and doughnuts tomorrow.!!
It's good
SB
Steve Buck
6 days ago
5.0
Krispy Kreme donuts! Best sugar rush in the world! That "hot now" stop in grab 2dz and some coffee and enjoy!
JS
Julia Shaw
Nov 16, 2025
1.0
this krispy kreme is so bad. the employees are useless and do not answer the phone or talk to you in the store. nobody greets you or asks how they can help. the WORST service.
MW
Megan Wilson
Nov 15, 2025
1.0
Worst customer service. Extremely rude and slow because they’ve got 1 person working while whoever else is hiding in the back not doing their job. Hire people who actually want to work and don’t treat people like an inconvenience. Recommend ordering ahead so you don’t have to deal with terrible attitudes.
MB
Mike Bergin
Oct 28, 2025
5.0
What can I say, thank god I don’t live anywhere near one or I would still weigh 300lbs. When you walk in and the local pastor is 40 dozen for church you know it good. But I wouldn’t expect anything less from Krispy Kreme.
What are the delivery hours for Krispy Kreme Charlotte?
Delivery is available Monday through Thursday and Sunday from 6:15 AM to 9:45 PM, and on Friday and Saturday from 6:15 AM to 10:45 PM.
When can I pick up orders at Krispy Kreme Charlotte?
Pickup is available daily from 6:00 AM to 9:45 PM Monday through Thursday and Sunday, and until 10:45 PM on Friday and Saturday.
What are the regular business hours for Krispy Kreme Charlotte?
The store is open Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.
Where is Krispy Kreme Charlotte located?
Krispy Kreme Charlotte is located at 2116 Hawkins St, Ste 102, Charlotte, NC 28203, USA.
What type of attire is appropriate when visiting Krispy Kreme Charlotte?
Casual attire is appropriate when visiting Krispy Kreme Charlotte.
What payment options does Krispy Kreme Charlotte accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What specialties and meals does Krispy Kreme Charlotte offer?
Krispy Kreme specializes in doughnuts, coffee, iced coffee, breakfast, desserts, hot drinks, iced drinks, and frozen drinks. They serve breakfast and brunch meals.
Are there any nearby coffee or dessert shops close to Krispy Kreme Charlotte?
Yes, Insomnia Cookies, known for bakery and desserts, and Mamaka Bowls, a smoothie, juice bar, and coffee shop, are nearby and make great locations to visit before or after Krispy Kreme.
What nearby places can I explore in the Hawkins Street area near Krispy Kreme?
You can visit Hawkins Street Gallery for art and entertainment, Blinders Sports Lounge for drinks and food, or the QC Pour House for a restaurant and bar experience, all close to Krispy Kreme.
How can nearby transit or locations help me find Krispy Kreme Charlotte?
Krispy Kreme Charlotte is located near Ashton South End Apartments and several well-known local spots like Hawkins Street Gallery and Insomnia Cookies, making it easy to locate in the South End area for locals and visitors alike.