Jimmy John's

4.2
168 reviews

About

Sandwich Restaurant

Location

Jimmy John's
7808 S. Tryon, Charlotte, NC
28273, United States

Hours

Reviews

4.2
168 reviews
5 stars
104
4 stars
32
3 stars
7
2 stars
7
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service experiences.

Food Quality

While some customers enjoyed the sandwiches, there were multiple complaints about incorrect orders and food quality issues, including stale ingredients.

Speed of Service

Several reviews noted inconsistencies in service speed, with some customers experiencing delays and others appreciating the quick service.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing positively to the overall dining experience.

Order Accuracy

Numerous customers reported issues with order accuracy, including missing items and incorrect sandwich preparations.
  • MB
    Monai Brown
    Dec 4, 2025
    1.0
    Disgusting
  • JR
    Jade Rollins
    Nov 29, 2025
    5.0
    Anthony is quite amazing and provides outstanding customer care. Service with a smile! Prompt and pleasant. Good eats. Another reason I love Jimmy John's. ps Please bring back the hummus combo :)
  • SH
    shayla harris
    Nov 7, 2025
    2.0
    The Sandwich artist working today was the worst. The cashier was friendly but my sandwich simply was disappointing
  • EE
    Epoch
    Aug 29, 2025
    5.0
    The food is consistently delicious and the staff is very friendly. I don't go to any other sandwich shop. You can also get your sandwich nicely toasted.
  • CS
    Chris Smitty
    Aug 5, 2025
    3.0
    Jimmy’s does a pretty decent job making a sub. Staff is friendly & Delivery is consistently good. I’d skip the toasted subs however, I’m certain they must use a flame thrower to get the job done.