Customers frequently praised the friendly and accommodating staff, with many noting exceptional service experiences.
Food Consistency
While many reviews highlighted fresh and delicious sandwiches, there were complaints about incorrect orders and food quality at times.
Atmosphere Issues
Several customers reported problems with the loud music and lack of seating, which detracted from their overall experience.
Delivery Problems
Numerous reviews mentioned issues with delivery times and order accuracy, indicating a need for improvement in this area.
BB
Brooke Ballard
Dec 4, 2025
5.0
We go to this location often and always have great service. Tonight was exceptionally great! We were cutting it close to closing time so I called the store to make sure it was ok to order. To my surprise, Cam answered immediately and was so warm, friendly, and accommodating on the phone. I placed the order online and when I got there Cam was packing up my order with the same friendliness and energy as if it was first thing in the morning and not minutes before closing. 10/10 service and absolutely secured the position of favorite JJ location in Charlotte. Cam, you’re the best!
DW
Diane Wilkins
Oct 21, 2025
1.0
Nasty just nasty
WC
William Chapman
Sep 2, 2025
5.0
Ordered on the app from this location for my team and the detail to order and customer service to make sure our order was correct was phenomenal! Service was fast and food was great!
NB
Nick Brady
Aug 11, 2025
3.0
Man, what a weird experience. Some of the staff were nice.. cashier was .. so indifferent to my existence. Not rude maybe.. but only just. Sandwich was gross. First time not getting Jersey Mike’s in a while. Regretted that.