Location.com logo
Brand Certified

Jimmy John's

3.3
(225 reviews)
Get DirectionsOrderMenuCallWebsite

Business Details

13129 S Tryon St, Charlotte, NC
28273, United States
(704) 588-9000
https://locations.jimmyjohns.com/nc/charlotte/sandwiches-2974.html

About

Sandwich Restaurant

Location

Jimmy John's
13129 S Tryon St, Charlotte, NC
28273, United States

Hours

Reviews

3.3
225 reviews
5 stars
94
4 stars
30
3 stars
20
2 stars
18
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including unresponsive staff and rude interactions.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Operational Issues

Customers frequently mentioned problems with the store being closed during posted hours and slow delivery times.

Food Quality

While some customers enjoyed the food, there were complaints about the quality, including undercooked bread and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific employees and noted good experiences with service and food.
  • IE
    Isaac Etheridge
    Dec 11, 2025
    1.0
    Freaky slow!! This place sucks don’t waste your money. They won’t even answer the phone cause they know they blow so hard.
  • T
    Tanaia !
    Sep 11, 2025
    1.0
    Placed an online catering order for pickup only to find the store closed. I've been in contact with corporate since 8/31 and have yet to receive a refund.
  • SN
    Sujatha Mahendran Nair
    Jan 4, 2019
    4.0
    Our local jimmy johns - good food and quick service but was a bit disappointed that while we only live a couple of miles away they still won’t deliver to our address. They shouldn’t be promoting their free delivery within a specific radius if they won’t follow through.
Read more reviews on Google

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Google
+100
Others