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Jimmy John's

3.9
(192 reviews)
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Business Details

1605 Galleria Blvd, Charlotte, NC
28270, United States
(704) 321-2100
https://locations.jimmyjohns.com/nc/charlotte/sandwiches-878.html

About

Sandwich Restaurant

Location

Jimmy John's
1605 Galleria Blvd, Charlotte, NC
28270, United States

Hours

Reviews

3.9
192 reviews
5 stars
114
4 stars
27
3 stars
10
2 stars
9
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Shayna and Randy for their exceptional service.

Food Quality

Feedback on food quality was mixed; while some enjoyed their sandwiches, others reported issues with portion sizes, incorrect orders, and unsatisfactory food quality.

Delivery Issues

Several reviews mentioned problems with delivery, including late arrivals, incorrect deliveries, and poor handling of orders.

Cleanliness

The location received positive remarks for being clean and well-maintained, contributing to a pleasant dining experience.

Management Concerns

Some reviews pointed out management issues, such as understaffing and lack of accountability for food quality and service problems.
  • JM
    Jamee McGee
    Oct 27, 2025
    1.0
    I ordered a sandwich through the app at 11:44AM from a store that is 1.5 miles away from my location. It arrived at 12:35, almost an hour later. When I opened the bag and pulled my sandwich out, a roach crawled out of the sandwich wrapper! I’m not sure if the building or the driver’s car has bugs, but I won’t be ordering from this location again.
  • ML
    Maria L
    Oct 13, 2025
    5.0
    This place is spotless, and are quick to deliver to my home every time!
  • BK
    Brooke Kramer
    Nov 21, 2023
    1.0
    Paid $18 for a veggie sub.. the bread was ROCK hard.. and it was missing ingredients requested. Terrible service.
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