Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.
Food Quality
Several customers reported issues with food quality, including incorrect orders, skimpy portions, and stale ingredients.
Speed of Service
Many customers experienced delays in service, contradicting the 'freaky fast' promise, particularly with delivery orders.
Cleanliness
While some reviews praised the cleanliness of the store, others noted unsanitary conditions and a lack of attention to hygiene.
Positive Experiences
A few customers shared positive experiences with friendly staff and good food, indicating that there are some exceptions to the overall negative feedback.