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Jimmy John's

3.3
(169 reviews)

Business Details

230 S Tryon, Charlotte, NC
28202, United States
(704) 333-7827

About

Sandwich Restaurant

Location

Jimmy John's
230 S Tryon, Charlotte, NC
28202, United States

Hours

Reviews

3.3
169 reviews
5 stars
67
4 stars
18
3 stars
23
2 stars
15
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times, leading to a negative dining experience.

Food Quality

While some customers enjoyed the sandwiches, many reported issues with incorrect orders, skimpy portions, and unsatisfactory food quality.

Speed of Service

The business's claim of 'freaky fast' service was frequently contradicted by customer experiences of long wait times for both in-store orders and delivery.

Cleanliness

Some customers noted that the store was clean, while others reported unsanitary conditions and a lack of attention to cleanliness.

Management Issues

Several reviews mentioned unprofessional behavior from management, contributing to overall dissatisfaction with the service.
  • MB
    Mehlig Blick
    Feb 4, 2026
    5.0
    food so fast, good taste
  • RW
    Rebecca Westphal
    Jan 26, 2026
    1.0
    This place was closed when I tried to go for lunch 1/26/2026.
  • ES
    Estate of Derrick white sr
    Dec 29, 2025
    1.0
    Got a sandwich this evening before starting my shift. I walked in the empty store was not greeted, had to wait at least 5 mins before any attention was directed my way, despite the fact that i was the only person in the store. Cashier (pink and black hair/ heavy lashes) was not welcoming and visibly annoyed for what i don’t know. She didn’t even attempt to care that she was at work. My sandwich was almost $10 and i only received two slices of meat and cheese definitely was disappointed by the purchase. She tossed my sandwich over the counter and didn’t even give me a bag for my purchase. The sandwich literally fell in between the glass border and the sandwich making station. Definitely won’t revisit this location. I had to add my own pepper to as well after emphasizing I wanted some on the sandwich
  • JA
    Jai Asante
    Dec 4, 2025
    1.0
    I don’t know who the girl with the 2 puff ball pig tails black hair but please don’t have her making nobody else sandwiches like how could you not see you left hair on my sub the worst part about it is I couldn’t even call up there bcuz they were closing. The hair was inside the actual sub I just threw back in the bag 🙄
  • BM
    Benjamin Mathews
    Dec 4, 2025
    2.0
    5 ppl behind the counter. No one else in the store, no other sandwiches being made. 8 minutes for one #9. And none of those minutes were used to cut it in half like I had asked. What happened to freaky fast?

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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