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Jimmy John's

4.0
(436 reviews)

Business Details

9130 Harris Corners Pkwy, Charlotte, NC
28269, United States
(704) 494-0004

About

Sandwich Restaurant

Location

Jimmy John's
9130 Harris Corners Pkwy, Charlotte, NC
28269, United States

Hours

Reviews

4.0
436 reviews
5 stars
233
4 stars
93
3 stars
36
2 stars
26
1 star
48

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the sandwiches, noting fresh ingredients and good flavors, but some reported issues with portion sizes and incorrect orders.

Customer Service

Mixed reviews on service; while many praised friendly staff and quick service, others reported rude interactions and poor handling of complaints.

Cleanliness

The location was often described as clean, contributing positively to the overall dining experience.

Speed of Service

Many customers appreciated the fast service, aligning with the brand's 'Freaky Fast' slogan, though some noted inconsistencies during busy times.

Delivery Issues

Several customers expressed frustration with delivery limitations and incorrect orders, impacting their overall satisfaction.
  • LD
    Lindsay Dorton
    5 days ago
    5.0
    Fantastic catering delivery order this morning! Thank you!
  • CH
    Carter Hunt
    Jan 7, 2026
    5.0
    Got a great sandwich and was served by Tina who was a genuine sweetheart.
  • MM
    Mike Means
    Oct 26, 2025
    5.0
    This is a very clean jimmy johns. They are incredibly fast and I’ve always had good interactions with the employees. The owner should be very proud of this location and the amazing staff!
  • EH
    Eva H.
    Apr 20, 2024
    2.0
    For someone who used to work here as my first job and has personally met the owner of these stores, I know Matthew is not training y’all like this. Not only did the person I was with have to ask what was on the country club multiple times and got a different answer every time. They had to remake my bf’s sandwich bc even though we asked multiple times we were not told mayo came on the sandwich. I ordered a club tuna. Which is what I get every time. This was my first time getting it on a wrap, but I am pretty sure it doesn’t come with 4 pieces of cheese that take up more of the order than the actual tuna. This was probably the worst experience I have had and I’m pretty understanding. But given the fact it was 9PM and we were the only people ordering at the time I just think it’s sloppy, lazy, and not worth the $25 I had to spend for 2 sandwiches. I’m extremely disappointed with the fall off of this specific store, which is crazy bc the menu has grown and sounds great. Too bad I won’t be coming back.
  • CC
    Charlie
    Dec 31, 2016
    5.0
    The staff are dedicated to giving the customer high quality service that is fast, friendly, and fun. Produce is always fresh, bread is never more than 4 hours old, and they take great pride keeping the store clean.

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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