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Jamba

3.7
(344 reviews)

About

Juice ShopJamba
Jamba in Charlotte serves fresh smoothies, bowls, and bites made to brighten your day. Choose from fruit smoothies, protein smoothies, smoothie bowls, acai bowls, toasty bites, and snacks perfect for kids, families, and on-the-go lifestyles. With plant-based and better-for-you options, Jamba fits a variety of food preferences. Stop by for takeout, order delivery, or arrange catering for events and group orders. Whether fueling your day or treating the family, Jamba brings refreshing flavor to Charlotte.

Location

Jamba
5501 Josh Birmingham Pkwy., Charlotte, NC
28208, United States

Hours

Reviews

3.7
344 reviews
5 stars
170
4 stars
53
3 stars
27
2 stars
24
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness and helpfulness, others were reported as rude and unprofessional.

Product Quality

Many customers enjoyed the smoothies and food items, but there were numerous complaints about poor quality, including watery smoothies and incorrect orders.

Service Speed

Customers frequently noted slow service, with some experiencing long waits despite few customers being present.

Store Hours

There are consistent complaints about inaccurate store hours, with customers finding the location closed during posted operating times.
  • DC
    Daisy Carson
    Jan 30, 2026
    1.0
    I told the woman I have a banana and coconut allergy, not that I don’t like either of the two. They are both delicious. But I am allergic. Cross contamination is a real thing. The one girl that made it did it with such an attitude that I really wanted to cancel my order for a refund cause her crappy attitude is not worth a hospital trip. I took a few sips and tossed it. I don’t recommend going if you have an allergy
  • EE
    Erika
    Jan 28, 2026
    5.0
    The smoothie and oatmeal bowl was delicious. They had the best customer service I’ve received at an airport in a long time.
  • PL
    Preston Leigh
    Jan 25, 2026
    5.0
    This was a delicious smoothie and the staff was very accommodating as to the way that I wanted it prepared.
  • MC
    Michelle Cattani (cattani281)
    Jan 13, 2026
    5.0
    Around 8pm on 1/13/25 I had fantastic service from a friendly gentleman. Got a smoothie and empanada, they were great. Thank you for making my night!
  • BH
    brijin hales
    Jan 1, 2026
    1.0
    Difficult to imagine worse service. Black straps barring the counter put there by design—four potential customers left b/c it looked closed and the dudes were talking in the back. Another two left b/c the straps wouldn't let them close enough to read the menu. Completely unhelpful service once I erroneously elected to stay—would not answer questions about ingredients or apps. Made me the wrong size then threw the entire medium in the trash with nonchalance. Also forgot my granola on the side, then didn't give me a lid for it in the bag. Acted annoyed when I reminded him agave not honey, as if I felt he were in any way capable at this point.

Frequently Asked Questions About Jamba

What types of products does Jamba offer?

Jamba offers freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements made with premium ingredients free of artificial flavors and preservatives.

Where is Jamba located?

Jamba is located at 5501 Josh Birmingham Pkwy., Concourse D, Charlotte, NC, 28208, USA, inside Charlotte/Douglas International Airport.

Brand Certified Facts from Jamba

Jamba partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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