Jamba

3.7
333 reviews
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Business Details

5501 Josh Birmingham Pkwy., Charlotte, NC
28208, United States
(704) 359-9572
https://locations.jamba.com/nc/charlotte/5501-josh-birmingham-pkwy-613-jamba
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About

Juice Shop
Jamba Juice Company is a global healthy lifestyle brand that inspires and simplifies healthful living through freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements. Jamba blends are made with premium ingredients free of artificial flavors and preservatives so guests can feel their best and blend the most into life. Jamba Juice has more than 900 locations worldwide.

Location

Jamba
5501 Josh Birmingham Pkwy., Charlotte, NC
28208, United States

Hours

Reviews

3.7
333 reviews
5 stars
164
4 stars
52
3 stars
27
2 stars
23
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, slow response times, and lack of attention to orders.

Product Consistency

Many reviews highlighted issues with the quality and consistency of smoothies, with complaints about watery textures and incorrect ingredients.

Positive Experiences

Despite negative feedback, several customers praised specific employees for their excellent service and friendly demeanor, indicating some staff members are performing well.

Pricing Concerns

Numerous customers expressed dissatisfaction with the high prices of smoothies and food items, feeling they did not match the quality received.

Operational Issues

Customers noted problems with store hours not aligning with posted times, leading to frustration when the store was closed during expected hours.
  • NR
    NESHAE RO
    Nov 16, 2025
    5.0
    TONY TOOK CARE OF ME AND HE DID SUCH AN AMAZING JOB!!!! He deserves a nice raise or promotion 🙌🏾🙌🏾🙌🏾🙌🏾 so professional and friendly
  • IM
    Iris McLawhon
    Oct 10, 2025
    1.0
    Worst service I've had at a Jamba Juice. We were there on Wednesday midday. Employee was leaning on counter on his phone. I waited for him to acknowledge me, he didn't. When I asked him a question he was clearly annoyed. He started our drink and got back on his phone. Drink was ok. I hope he's at least disinfecting his phone.
  • KG
    Kamau Godbolt
    Sep 28, 2025
    1.0
    Ordered a smoothie and never got it… Asked for a refund and the manager says he can’t process the refund until another 24 hours passes and for me to come back tomorrow… every employee looked me in the face as they continued to make everyone else’s smoothie that came after mine… No effort was made in rectifying the issue. Still haven’t received my refund.
  • CH
    Carrington Hessen
    Sep 25, 2025
    1.0
    employee is sitting on her phone in front of the register like honestly I don’t care if you on your phone but when you sit on your phone whilst the costumer is ordering and don’t even look up form it then it’s a problem (don’t worry the photo was taken 5 minutes after ordering still hasn’t looked up from her phone)
  • VS
    Vincent Shellenberger
    Sep 17, 2025
    1.0
    Terrible...should have listened to the reviews. Acai bowl was liquid and tasted strange. I'm sure I'll get the AI sorry response. Reached out per stores request to get a 50% off next visit. Now why would I come back???
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Frequently Asked Questions About Jamba

What types of products does Jamba offer?

Jamba offers freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements made with premium ingredients free of artificial flavors and preservatives.

Where is Jamba located?

Jamba is located at 5501 Josh Birmingham Pkwy., Concourse D, Charlotte, NC, 28208, USA, inside Charlotte/Douglas International Airport.