Mixed reviews on food quality; some customers praised the flavor while others complained about blandness and excessive salt.
Customer Service
Numerous complaints about poor customer service, including rude staff and issues with order accuracy.
Portion Sizes
Many customers appreciated the generous portion sizes for the price.
Authenticity
Some customers noted the food's authenticity, comparing it favorably to Jamaican cuisine from home.
Consistency
Inconsistency in food quality and service was a common theme, with some visits being excellent and others disappointing.
MM
Montavius Miller
Mar 29, 2025
1.0
We love Jamaican Food. We’ve eaten here a couple times and the food was pretty good. Today we must’ve caught them on the wrong day because EVERTHING AND I MEAN EVERYTHING we ordered was NASTY AS HELL
Alfredo Jerk Chicken was bland noodles were over cooked and the chicken taste old. It was nothing jerked about it
Mac and cheese no seasoning and sweet
Garlic Parmesan wing plate had an unusual sour taste and the cabbage was extremely undercooked.
JF
Jiliyah Fragher
Jan 19, 2025
1.0
I wanted oxtails & was in Charlotte, NC so I decided to stop here. I ordered an oxtail plate with white rice & macaroni with a side of cabbages. The oxtails were more hard fat than meat. The cabbages were nasty and undercooked and so was the macaroni. The macaroni had absolutely NO flavor at all!!!!
CR
Cynthia R
Sep 27, 2022
2.0
I tried the oxtails after reading a couple reviews. I know oxtails can be a hit or miss so always taking a chance. Needless to say it was a huge miss for me. I don’t know if because I ordered late in the day close to closing, but they were dry and so tough. I didn’t get any meat off of them because they were literally stuck on the bone. Not juicy and succulent at all, and we all know oxtails is not a cheap dish to be wasting hard earned money on. I was extremely disappointed. However the yams were good, but I didn’t get to enjoy not even one oxtail. :-(
TJ
Todd Jefferson
Sep 8, 2022
5.0
I've been here several times since they have opened, everything I've gotten so far has been delicious.
What are the regular opening hours for Island Flavors?
Island Flavors is open from 11:00 AM to 8:00 PM Monday through Thursday and Sunday, 11:00 AM to 9:00 PM on Friday and Saturday.
During which hours is takeout service available at Island Flavors?
Takeout service is available from 11:00 AM to 7:30 PM Monday through Thursday and Sunday, 11:00 AM to 9:00 PM on Friday, and 11:00 AM to 8:30 PM on Saturday.
When can I order delivery from Island Flavors?
Delivery is available from 11:00 AM to 7:30 PM Monday through Thursday and Sunday, 11:00 AM to 9:00 PM on Friday, and 11:00 AM to 8:30 PM on Saturday.
What types of services does Island Flavors offer for food pickup and delivery?
Island Flavors offers both in-store pickup and delivery services.
What cuisine types does Island Flavors specialize in?
Island Flavors specializes in Jamaican and Caribbean cuisine and also provides catering services.
Where is Island Flavors located?
The restaurant is located at 6307 The Plaza A2, Charlotte, NC 28215, USA.
How can I view the menu or place an order from Island Flavors online?
You can view the menu and place orders on their website at https://islandflavors2.com/menu.
Are there any nearby places where customers can access financial services near Island Flavors?
Yes, nearby financial service locations include Bitcoin of America - Bitcoin ATM, LibertyX Bitcoin ATM, Western Union, and Vigo money transfer services, which customers can use before or after visiting Island Flavors.
What other dining options are near Island Flavors for customers interested in various cuisines?
Nearby dining options include Mileny club (cafe and bar), Fonda Las Tarascas (Mexican and seafood restaurant), Rubio Enterprises (bakery and Mexican cuisine), Rinconcito Ceibeno (restaurant and grocery), and El rincon de los caprichos (frozen yogurt and ice cream shop).
What convenience and shopping options are available near Island Flavors?
Customers can visit convenience stores and markets nearby such as Bitsy Bounty Food Mart, Ken International African Market, Family Dollar, Plaza Market, and the Fairmarket Square Apartments shopping area.