At Häagen-Dazs Shops, we serve ice cream worth slowing down for. Crafted with simple ingredients—cream, milk, sugar, and eggs—and only the finest additions, our ice cream contains no artificial colors, flavors, or preservatives. Since 1976, we’ve invited guests to pause, savor and enjoy the simple pleasure of premium. That’s Dazs.
Customers consistently praised the delicious ice cream and milkshakes, highlighting specific flavors like pistachio and dulce de leche.
Staff Performance
While many reviews commended the friendly and helpful staff, several noted issues with understaffing and poor service during busy times.
Pricing Concerns
Numerous customers expressed dissatisfaction with the high prices for ice cream, feeling that the cost did not match the value received.
Operational Issues
There were complaints about the store closing early, being understaffed, and running out of popular flavors, which affected customer experiences.
AA
Anonymous
3 days ago
5.0
Workers were so kind and so accommodating to my large group of friends! Would 100% come back, ice cream was delicious
LF
Luis Farinas
Jan 22, 2026
5.0
I enyoyed the excellent icecream shake here
HL
Hannah Lorence
Jan 7, 2026
1.0
I would recommend that this location needs at least 2 employees at all times. There was only one when I went around 3:30 PM. The one employee was efficient and kind but there were 9 of is in line and 5 ordered milkshakes, so it took time. When I went to pay it automatically put in an $8.00 tip. I noticed it and changed the amount. I could see that if someone wasn’t paying attention, that could easily be missed. I will not be back to Haagen-Dazs Waverly.
AC
Albert Cabeza
Oct 18, 2025
1.0
The staff just told us to hurry up because they where closing in 30 minutes. Horrible service. This goes out to businesses owners, you could always replace staff but you can't replace customers.