Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 9820 Rea Rd. in Charlotte is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
464 reviews
5 stars
286
4 stars
81
3 stars
34
2 stars
24
1 star
39
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and helpful staff, although there were complaints about slow service and incorrect orders.
Food Consistency
While many reviews highlighted delicious burgers and fries, there were notable inconsistencies in food quality, including cold items and incorrect toppings.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices, feeling that the cost did not match the quality of food received.
Cleanliness Issues
Multiple reviews mentioned cleanliness problems, including dirty dining areas and restrooms, which detracted from the overall experience.
- AMAlyson MassengillDec 31, 20255.0We ordered burgers and fries to go last week, and I just want to highlight the exceptional customer service we received. One of my sons has a severe peanut allergy but absolutely loves Five Guys burgers. The manager (I didn’t catch his name) personally walked our order through the entire process to ensure there was no cross-contamination. His care, attention, and genuine concern made all the difference. It was such a reassuring and positive experience, and it meant a lot to our family. Thank you for going above and beyond!
- JSJoyce Souto dos SantosDec 18, 20255.0Crew working on December 18th at 8 pm, you guys are the best. Not only fast service and good burger, but the staff was super friendly and awesome. Thanks guys. Happy Holidays
- KHKristian HaraNov 28, 20251.0Absolute shameful this place makes you pay for a cup for water!
- RPRoosevelt PridgenNov 8, 20255.0The service was real good. The burgers were awesome!!!
- MHM HOct 18, 20253.0Fries were not done. Had to take them home and put them in the air fryer to finish cooking them. I wish they asked if you wanted cheese on your burger. Who eats a burger with no cheese? Probably my last visit here.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 9820 Rea Rd. accept reservations?
No, Five Guys at 9820 Rea Rd. does not accept reservations.
What are the operating hours for Five Guys on Rea Rd.?
Five Guys on Rea Rd. is open daily from 10:30 AM to 10:00 PM.
Does Five Guys offer delivery and pickup options?
Yes, Five Guys offers delivery and in-store pickup services.
How can I order Five Guys online?
You can order online through their website at https://order.fiveguys.com/location/blakeney/menu or use the Five Guys app available on Apple and Android stores.
Are there gluten-free or vegetarian options available at Five Guys?
While buns and some items contain gluten, you can customize sandwiches without buns using lettuce wraps or bowls. Five Guys also offers a vegetarian sandwich made with veggies and optional cheese.
What types of payment does Five Guys accept?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa for payment.
Is Five Guys accessible for customers with disabilities?
Yes, Five Guys offers wheelchair accessible entrances, parking, seating, and restrooms.
What are some nearby places customers can visit around Five Guys on Rea Rd.?
Nearby places include Greco Fresh Grille for Mediterranean food, Starbucks for coffee, and Cold Stone Creamery for desserts. These are great spots to visit before or after your meal at Five Guys.
Are there any other burger or fast food restaurants near Five Guys on Rea Rd.?
Yes, Shake Shack and Aahaar25 are nearby fast food and burger restaurants you might consider if you're exploring options around the area.
What shopping or recreational places are close to Five Guys on Rea Rd.?
Blakeney Town Center is a nearby shopping center where customers can shop, and Blakeney Playground offers a park and music venue for recreation.