Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1606 Commonwealth Avenue in Charlotte is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
556 reviews
5 stars
311
4 stars
120
3 stars
57
2 stars
18
1 star
50
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing cold or undercooked items, while others praised the burgers and fries.
Customer Service
Service quality varied; some customers highlighted friendly and efficient staff, while others reported rude service and order mix-ups.
Pricing
Many reviews mentioned high prices for the food, with several customers feeling that the cost did not match the quality or portion sizes.
Cleanliness
The restaurant was noted for its cleanliness, with several customers appreciating the well-maintained environment.
Order Accuracy
There were multiple complaints about incorrect orders, particularly with delivery services, leading to customer frustration.
- TWTawnya Washington6 days ago5.0This five guys right here!!!! I wish I would've gotten the two gentlemen name when I visited because their customer service was TOP TIER! I'd definitely visit that spot again because of those two!!!
- JCJoy ConnellyNov 16, 20255.0Food was delicious and well prepared! Hot and fresh! Also ordered a chocolate milkshake with Reese’s and it was incredible!! The employees were so courteous and friendly! Would definitely recommend!
- EMEmily De MatosNov 16, 20255.0Food was great, as always. Ready when I arrived. Clean restaurant and service was great. Thanks for the friendly greeting and departure, Robert. I’ll be back.
- EBEzzard BradleyNov 15, 20255.0I've always wanted to try 5 Guys ! Tried it for the first time today and I must say it was definitely worth it 💪🏿💯
- JKJohn KanellosNov 6, 20251.0Placed my order online. The order should have been sent to connection point blvd because it’s only 2 minutes from my house and the order was submitted to the commonwealth location. Doesn’t make sense with the zip I entered. Besides driving an extra 20 minutes out of my way , my order was also wrong! I ordered 2 cheeseburgers with extra patties and 2 little cheeseburgers. I received 4 little cheeseburgers when I opened my bag at home. I was shorted 4 patties. I guess they can’t read tickets because the order receipt says “extra patties” on it! Besides the order being wrong, the store phone number doesn’t work at commonwealth location. At least not the one listed on 5 guys website and google. It was waste trying to contact the store and it was a waste calling their customer service and filling out the complaint form online because no one contacted me after spending 65$ on 4 tiny cheeseburgers. Corporate BS!! It’s fine. I won’t go back I already wrote and called the “five guys.com”. No reply !! Ridiculous
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 1606 Commonwealth Avenue accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours for Five Guys on weekdays?
From Monday to Wednesday, Five Guys is open from 10:30 AM to 10:00 PM, and on Thursday and Friday from 10:30 AM to 11:00 PM.
Can I order delivery from Five Guys at 1606 Commonwealth Avenue?
Yes, delivery is available daily from 10:30 AM to 9:30 PM or 10:30 PM depending on the day, with options for same day and no-contact delivery.
How can I customize my meal at Five Guys?
You can choose from more than 250,000 ways to customize your burger and over 1,000 milkshake combinations to satisfy your craving.
What payment methods are accepted at this Five Guys location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there dine-in seating available at Five Guys on Commonwealth Avenue?
Yes, Five Guys offers dine-in with both indoor and outdoor seating options, along with high chairs and wheelchair accessibility.
Does Five Guys offer gluten-free menu options?
While buns and certain condiments contain gluten, many sandwiches are available without a bun via wraps or bowls. Cross-contamination is possible, so please check their allergen chart for details.
What are some nearby dining options close to Five Guys at 1606 Commonwealth Avenue?
Nearby dining options include Yama Izakaya for Japanese cuisine, Bistro La Bon, The Roasting Company, Snooze for brunch, YAFO Kitchen offering Mediterranean food, Midwood Smokehouse for barbecue, and Insomnia Cookies for desserts.
How can nearby attractions like Carolina’s Actors Studio Theater enhance my visit to Five Guys?
After enjoying a meal at Five Guys, you might catch a show at Carolina’s Actors Studio Theater nearby, making for a fun evening combining good food and live performing arts.
Are there convenient services near Five Guys that could be useful for visitors?
Yes, nearby services include The Dog Salon for pet care, Hair Klaudt for hair styling, and Meineke Car Care Center for automotive repair, enhancing convenience around your visit to Five Guys.