Brand Certified
Five Guys
4.1(518 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
8020 Providence Road, Charlotte, NC
28277, United States
Certified by Five Guys • Mar 01, 2026
(704) 837-2883
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/8020-providence-road
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 8020 Providence Road in Charlotte is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.1
518 reviews
5 stars
277
4 stars
125
3 stars
50
2 stars
20
1 star
46
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for being fresh and well-prepared, though some noted issues with cooking times and food temperature.
Service
While many reviews highlighted friendly and quick service, there were complaints about staff attitude and order accuracy.
Pricing
Numerous customers expressed concerns about high prices, feeling that the cost did not match the value received.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
Order Accuracy
Several customers reported issues with incorrect orders, particularly with takeout and delivery.
- AMAlpha MediaFeb 17, 20261.02/17 @ 7pm is when i knew five guys would need receive another dime from me. Ghetto establishments and just unprofessional all around. Does not accept orders online, messes up orders in person and doesn’t have a phone system set up to call. The one in ballantyne is far much better as you can imagine with the area being very different as well. I really hope this franchise gets shut down and replaced with a well ran restaurant.
- LJLu's JewelsFeb 16, 20265.0Good food, burgers & shakes. French fries!!
- HGHabtom GhebremeskelJan 22, 20261.0They charge for the water, they said they do not have cup for water, it is company policy
- KSKenrick SamuelsonJan 19, 20263.0The burger is great, but they don’t offer water cups so you have to pay for a soda cup to get water. Wouldn’t recommend going with kids.
- CSChris ServiaJan 2, 20264.0Favorite place for our family. Love the burgers.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Brand Certified Facts from Five Guys
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Certified March 01, 2026Yext Knowledge Graph
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