Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 9749 Northlake Centre Parkway in Charlotte is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
574 reviews
5 stars
356
4 stars
115
3 stars
49
2 stars
20
1 star
34
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for being delicious and fresh, although some noted inconsistencies in taste and quality.
Pricing
Many customers expressed concerns about the high prices, feeling that the cost did not match the value received.
Service Issues
While some reviews highlighted friendly and attentive staff, others reported poor service, including long wait times and unprofessional behavior from employees.
Cleanliness
The restaurant was frequently described as clean, although some customers noted issues with cleanliness during their visits.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the vibe while others found it too loud or unpleasant due to staff interactions.
- EIEdward Brown IIINov 4, 20254.0Subpar Five Guys, quick eats only if necessary
- SWSTACEY WELCHOct 5, 20252.0Looking For A Good Burger!! This Was A First Visit. I Will State. The Burger Is A Decent Size. I Ordered The Bacon Cheese Burger. Now In This Economy!! $20 For A Burger & Drink!! To Me Is Insane!! Especially When Theres A Huge Selection Of Restaurants Offering Much More For Your Money!! Atleast Throw In Some Fries!!! In Addition; They Were Skimmpy With The Bacon Portion...It Was Bland, Even After 4 Packs Of Ketchup, And Added Salt & Pepper. My Advice To Them, Include A Few Value Meals!!! People Are Struggling!! Im Not Sure Thier Keeping Up With Current Events!!! I Definitely Dont Recommend Going There And Will Never Return. My Search For A Good Burger Continues!!
- SMSyreeta MOct 1, 20254.0Always a good vibe. The burgers are good and fresh and they have the best fries!!!
- MMMohito MenasheAug 29, 20255.0The best burgers in town
- GDGr DeniseAug 25, 20253.0The workers were too talkative eveyones wait time was longer than normal. Food good the services not as good due to the guy cleaning threw away trash across my face instead of walking around me, the same guy out a cleaning cloth on top of the cup lids, the rest of the staff show they were more interested in their own conversation then making sure food and needs are met of the customers coming thru the door. These reviews should help the people who works at these places do better act better and show up for your company you work for. Integrity is key.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does this Five Guys location accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for dining in and delivery?
Five Guys at 9749 Northlake Centre Parkway is open daily from 11:00 AM to 10:00 PM for dining, and delivery is available from 11:00 AM to 9:30 PM every day.
Does Five Guys offer delivery and how can I order?
Yes, Five Guys offers delivery. You can order online at https://order.fiveguys.com/location/northlake/menu or via the Five Guys mobile app.
Can I pick up my order in-store at this Five Guys?
Yes, in-store pickup is available at this Five Guys location.
What payment options are accepted at this Five Guys?
This Five Guys location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this Five Guys offer gluten-free options?
Some items can be customized gluten-free by skipping buns and choosing wraps or bowls, but cross-contamination is possible. Please check their allergen chart for details.
What types of meals does Five Guys serve here?
They serve lunch and dinner at this location.
What nearby places can I visit before or after dining at Five Guys?
You can visit North Lake Shops Fountain for a pleasant stroll or check out nearby stores like GameStop or Menchie's Frozen Yogurt for shopping and dessert.
Are there nearby places where I can handle insurance or financial services?
Yes, nearby are Morgan Insurance Group, GEICO Insurance Agent, and Edward Jones Financial Advisor for your insurance and financial service needs.
What entertainment or retail options are near this Five Guys?
Nearby you can visit GameStop for video games and electronics, Spencer's for t-shirts, or browse the Northcross Shopping Center for various shopping options.