Brand Certified
Five Guys
4.4(793 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
8944 J. M. Keynes Drive, Charlotte, NC
28262, United States
Certified by Five Guys • Mar 01, 2026
(704) 919-1724
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/8944-j-m-keynes-drive
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 8944 J. M. Keynes Drive in Charlotte is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.4
793 reviews
5 stars
515
4 stars
161
3 stars
60
2 stars
22
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many reviews praised the friendly and accommodating staff, highlighting excellent customer service experiences.
Food Quality
While some customers enjoyed the burgers and fries, others noted inconsistencies in food quality, including issues with seasoning and preparation.
Pricing
Several customers expressed concerns about the high prices, with many feeling that the cost did not match the value of the food.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
- JGJason GustoFeb 22, 20263.0Typical five guys burger and fries experience. If I didn't have my Amex dining credit to use, there is no way I would pay 20 dollars for a burger and fries from here.
- SRShelita RoweFeb 6, 20265.0Courteous and asked about health
- RPRupert PumpkinJan 13, 20265.0I picked up a door dash order so I didn't eat any food from there , I'm but this location has really did a great job getting good workers with that good customer service
- MHMax HJan 13, 20265.0Took my whole family out to eat here and they all loved it milkshakes burgers, fries everything was great and worth the weight. We will definitely be going back soon. They cooked our burgers perfect Highly recommend this place very good. Everybody was super nice. Thanks again.
- VRVeronica RamírezDec 6, 20253.0Acabo de comprar 3 hamburguesas de tocino con queso y ninguna traia tocino aparte le pusieron salsa barbacoa a 2 que no tenian que llevar estoy muy decepcionada por que gaste 100 dls y para que no las prepararan bien lo peor es que eran para comer en casa y ahi me di cuenta no podia regresar a reclamar😡😡😡
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 8944 J. M. Keynes Drive accept reservations?
No, this Five Guys location does not accept reservations as it is a fast-casual restaurant.
What are the operating hours for this Five Guys location?
The restaurant is open daily from 11:00 AM to 10:00 PM.
Does this Five Guys offer delivery services?
Yes, delivery is available daily from 11:00 AM to 9:30 PM, and you can order online at their delivery URL.
Can I pick up my order in-store at this Five Guys?
Yes, in-store pickup is available at this location.
What payment options are accepted at this Five Guys?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there wheelchair access and restroom facilities available at this Five Guys?
Yes, the location has a wheelchair accessible entrance and restroom facilities.
What are some nearby dining options around Five Guys at University Shoppes?
Nearby restaurants include P.F. Chang's China Bistro, City Barbeque, Tropical Smoothie Cafe, Pei Wei, Blaze Pizza, Sabor Latin Street Grill, CAVA, Dunkin', Papa John's Pizza, Piada Italian Street Food, and Dave's Hot Chicken, offering a variety of cuisines for before or after your visit.
Is there public transportation near this Five Guys location?
Yes, the LYNX JW Clay Boulevard/UNC Charlotte Station is a nearby transit option that can help you reach the Five Guys at University Shoppes.
Are there any financial service locations near Five Guys at University Shoppes?
Yes, nearby financial services include Chase Bank, Sharonview Federal Credit Union, and LibertyX Bitcoin ATM, which might be convenient for your errands.
What specialties can I expect at Five Guys on J. M. Keynes Drive?
They specialize in hamburgers, cheeseburgers, fries, milkshakes, boardwalk fries, shakes, hot dogs, lettuce wraps, veggie sandwiches, and grilled cheese.
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