Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 8944 J. M. Keynes Drive in Charlotte is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
809 reviews
5 stars
528
4 stars
165
3 stars
58
2 stars
23
1 star
35
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the burgers and fries for being delicious and fresh, although some noted inconsistencies in taste and preparation.
Pricing
Many reviews mentioned that the prices are considered high, with some customers feeling the food does not justify the cost.
Customer Service
The staff received mixed feedback; while many customers highlighted friendly and accommodating service, others reported negative experiences with rudeness and slow service.
Cleanliness
The restaurant was generally described as clean and well-maintained, contributing positively to the dining experience.
Wait Times
Several customers expressed frustration with long wait times for food, particularly during busy hours or for online orders.
- CBChris BraxtonSep 13, 20254.0good looking 👌
- MMMohito MenasheSep 13, 20255.0Best Burger in town.
- SMSyreeta MSep 10, 20255.0Five guys was just what it was always! A great, although relatively expensive hamburger and the fries were delicious as always. I thoroughly enjoyed my cheat meal as usual! Now…back to the healthy eating and workout grind until a cheat day comes again!
- KCKathleen ClappJun 7, 20255.0Nice people always have a smile on their face
- DHDJ HartMay 31, 20255.0Exceeded all expectations. This is definitely my go-to place for burgers and dogs in the universe place part of Charlotte.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 8944 J. M. Keynes Drive accept reservations?
No, this Five Guys location does not accept reservations as it is a fast-casual restaurant.
What are the operating hours for this Five Guys location?
The restaurant is open daily from 11:00 AM to 10:00 PM.
Does this Five Guys offer delivery services?
Yes, delivery is available daily from 11:00 AM to 9:30 PM, and you can order online at their delivery URL.
Can I pick up my order in-store at this Five Guys?
Yes, in-store pickup is available at this location.
What payment options are accepted at this Five Guys?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there wheelchair access and restroom facilities available at this Five Guys?
Yes, the location has a wheelchair accessible entrance and restroom facilities.
What are some nearby dining options around Five Guys at University Shoppes?
Nearby restaurants include P.F. Chang's China Bistro, City Barbeque, Tropical Smoothie Cafe, Pei Wei, Blaze Pizza, Sabor Latin Street Grill, CAVA, Dunkin', Papa John's Pizza, Piada Italian Street Food, and Dave's Hot Chicken, offering a variety of cuisines for before or after your visit.
Is there public transportation near this Five Guys location?
Yes, the LYNX JW Clay Boulevard/UNC Charlotte Station is a nearby transit option that can help you reach the Five Guys at University Shoppes.
Are there any financial service locations near Five Guys at University Shoppes?
Yes, nearby financial services include Chase Bank, Sharonview Federal Credit Union, and LibertyX Bitcoin ATM, which might be convenient for your errands.
What specialties can I expect at Five Guys on J. M. Keynes Drive?
They specialize in hamburgers, cheeseburgers, fries, milkshakes, boardwalk fries, shakes, hot dogs, lettuce wraps, veggie sandwiches, and grilled cheese.