Five Guys

4.2
636 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2810 South Blvd. in Charlotte is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2810 South Blvd., Charlotte, NC
28209, United States

Hours

Reviews

4.2
636 reviews
5 stars
383
4 stars
124
3 stars
44
2 stars
27
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies; some customers praised friendly service while others reported rude or inattentive behavior.

Food Quality

Many customers enjoyed the burgers and fries, but there were complaints about incorrect orders and food being served cold.

Cleanliness

The cleanliness of the establishment received mixed reviews; some praised it while others noted dirty tables and issues with the restroom.

Pricing

Customers frequently mentioned that the prices are high for the food offered, with some feeling it is not worth the cost.

Parking Issues

Several reviews highlighted difficulties with parking, including validation problems and high fees.
  • ML
    Mike Lescak
    Nov 17, 2025
    1.0
    Ordered food through door dash and they gave my food to the wrong person. When I called to ask what was going on they refused to remake my food, had a terrible attitude, refused to give me their name, and hung up on me. When I called back, a different person answered the phone, got a attitude, and hung up on me also.
  • SC
    Sara Sofia Cummings
    Nov 8, 2025
    5.0
    The food was great, and the service was even better!
  • AA
    Andrew
    Nov 7, 2025
    5.0
    Great store. Friendly and hard working staff. The store was clean walking in. Can they change the soda machine from freestyle to regular soda machine to keep flavor consistent. There is a parking garage. There may be discounted or free parking. Not sure. For mgmt- I wish there was easy way for parking , maybe cheaper rate. Building design makes it hard for drivers to pick up food.
  • SM
    shaun moore
    Oct 19, 2025
    4.0
    The staff was grate the place was hard to get to if your not from there
  • DH
    Dave Heymann
    Sep 22, 2025
    2.0
    They need to validate parking. Mine was supposedly validated. As I was leaving it didn't work. Only option is try to find another parking spot and walk back to store. When I did they said the clerk should have waited for a green light on validation machine. If they know this why did they let me end up getting home with ice cold food for my family? Btw I took 4 tries to get greenlight on validation machine. First clerk just didn't care.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.