Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customer experiences with staff were mixed; some praised friendly and helpful service, while others reported rudeness and unprofessional behavior.
Food Quality
Food quality varied significantly; while some customers enjoyed their bagels and sandwiches, others received poorly prepared items or experienced food safety issues.
Cleanliness
Several reviews mentioned cleanliness issues, with some customers noting dirty conditions in the establishment.
Pricing
Many customers felt that prices were high for the quality of food received, leading to perceptions of poor value.
Speed of Service
Service speed received positive remarks, with many customers appreciating quick service during busy times.
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Nosivadnomis
2 days ago
5.0
As with most airport restaurants; I just popped in for a bagel and drink to go. I got the Nova Lox on an everything bagel and a Coke. The bagel was nice and fresh and the lox tasted absolutely amazing. Even the tomatoes were bright red and juicy.
YC
Yolanda Curry
4 days ago
1.0
The Einstein bagels in Charlotte, NC airport in terminal E was awful. Poor service, messy half done sandwich with no flavor whatsoever...paid 33 dollars for two awful breakfast sandwiches. I'd give them a 0 star if I could. First and last time I'll be stopping there or at any Einstein, that's for sure. Do better people!
VM
Victor J Correale (Monster)
5 days ago
5.0
Einstein Brothers Bagels have some of the best bagels I've ever had in my entire life
DD
Dacks
Nov 15, 2025
5.0
Never miss a change to get a Einnie. Soooooo good.
SS
Stavros Stilos
Oct 26, 2025
3.0
The food itself was fine, nothing to complain about there. I grabbed a breakfast sandwich on an Asiago bagel, and it was toasted just right with that nice cheesy crust. The egg was your standard fast-food patty, but it did the job and tasted decent.
Where this place really loses points is the service. The staff seemed overwhelmed, which I understand during a morning rush, but there’s a big difference between busy and rude. The woman handing out orders was clearly frustrated and it showed, snapping at customers and tossing out bags with a “I don’t know, here you go” when people asked simple questions about which sandwich was theirs.
When multiple people order the same sandwich on different bagels, it’s not unreasonable to expect some clarity. Instead, the experience felt chaotic and unwelcoming. The food might earn a casual breakfast stop, but the attitude behind the counter makes it hard to want to return.
Frequently Asked Questions About Einstein Bros. Bagels
What are the operating hours for Einstein Bros. Bagels at 5501 Josh Birmingham Pkwy, Charlotte?
Einstein Bros. Bagels is open every day from 5:00 AM to 10:00 PM.
Does Einstein Bros. Bagels offer in-store pickup services?
Yes, Einstein Bros. Bagels offers in-store pickup for your convenience.
What types of payment does Einstein Bros. Bagels accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
What are some of the food specialties at Einstein Bros. Bagels?
Specialties include gourmet bagels, shmear, signature cage-free egg sandwiches, and Nova Lox sandwiches.
What services does Einstein Bros. Bagels provide in-store?
They offer WiFi and in-store shopping for your convenience.
Can I find Einstein Bros. Bagels near the Charlotte Douglas International Airport?
Yes, Einstein Bros. Bagels is located near Gate E4 and Terminal E of Charlotte Douglas International Airport, making it a convenient stop for travelers.
Are there any other dining options nearby Einstein Bros. Bagels?
Nearby dining options include Panera Bread, HMSHost Restaurants at the Charlotte Douglas International Airport, Bojangles' Famous Chicken 'n Biscuits, and Shake Shack.
What attractions are close to Einstein Bros. Bagels for a quick visit before or after eating?
You can visit the Farmers Market nearby for fresh produce and goods or check out Whisky River for drinks and entertainment.
Is Einstein Bros. Bagels accessible for breakfast enthusiasts seeking fast and affordable options?
Yes, it is a great spot for breakfast with fresh-baked bagels, breakfast sandwiches, and coffee at an affordable price range.
How can I order from Einstein Bros. Bagels online or check their menu?
You can view the menu and place orders online at https://locations.einsteinbros.com/us/nc/charlotte/5501-josh-birmingham-pkwy