Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Many customers reported poor service, with staff being rude, overwhelmed, or unprofessional, leading to a chaotic experience.
Food Quality
While some customers enjoyed the bagels and sandwiches, numerous reviews highlighted issues with food preparation, including cold items and incorrect orders.
Pricing Concerns
Several reviews mentioned high prices for the food, with some customers feeling that the value did not match the cost.
Positive Experiences
Despite the negative feedback, there were also numerous positive comments about friendly staff and good food, indicating that experiences can vary significantly.
GC
George Carver
Dec 29, 2025
4.0
Closing soon for remodeling will be back better than before!
GW
Gerald Kimber White
Dec 26, 2025
1.0
Do not go to this Einstein Bagels! We paid for four bagel sandwiches and didn’t realize until we were on our flight that they only gave us two of them. And the two we got were cold and thrown together so messily that we couldn’t really eat them. $52 for basically nothing. Go literally anywhere else in the Charlotte airport.
MS
Michael Starr
Dec 24, 2025
1.0
The Turkey sausage was so disgusting I had to spit it out. The worst bagel breakfast sandwich I have ever seen, smelled, or (unfortunately) eaten. Stay away.
MW
Michael Weis
Dec 15, 2025
2.0
Asked for a blueberry bagel toasted with plain cream cheese. Got a semi warm stale blueberry bagel with 2x too much cream cheese on it. Tried to eat a little bit and threw it away.
KJ
Kirby Johnson
Dec 3, 2025
3.0
The lady running the register was just Rude ( this was around 8 am on 12-3-25). I eat at my local Einsteins frequently and normally enjoy it, but this sandwich had absolutely no taste other than the "Everything" seasoning. Honestly don't understand how an egg and sausage can't have any taste?
Frequently Asked Questions About Einstein Bros. Bagels
What are the operating hours for Einstein Bros. Bagels at 5501 Josh Birmingham Pkwy, Charlotte?
Einstein Bros. Bagels is open every day from 5:00 AM to 10:00 PM.
Does Einstein Bros. Bagels offer in-store pickup services?
Yes, Einstein Bros. Bagels offers in-store pickup for your convenience.
What types of payment does Einstein Bros. Bagels accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
What are some of the food specialties at Einstein Bros. Bagels?
Specialties include gourmet bagels, shmear, signature cage-free egg sandwiches, and Nova Lox sandwiches.
What services does Einstein Bros. Bagels provide in-store?
They offer WiFi and in-store shopping for your convenience.
Can I find Einstein Bros. Bagels near the Charlotte Douglas International Airport?
Yes, Einstein Bros. Bagels is located near Gate E4 and Terminal E of Charlotte Douglas International Airport, making it a convenient stop for travelers.
Are there any other dining options nearby Einstein Bros. Bagels?
Nearby dining options include Panera Bread, HMSHost Restaurants at the Charlotte Douglas International Airport, Bojangles' Famous Chicken 'n Biscuits, and Shake Shack.
What attractions are close to Einstein Bros. Bagels for a quick visit before or after eating?
You can visit the Farmers Market nearby for fresh produce and goods or check out Whisky River for drinks and entertainment.
Is Einstein Bros. Bagels accessible for breakfast enthusiasts seeking fast and affordable options?
Yes, it is a great spot for breakfast with fresh-baked bagels, breakfast sandwiches, and coffee at an affordable price range.
How can I order from Einstein Bros. Bagels online or check their menu?
You can view the menu and place orders online at https://locations.einsteinbros.com/us/nc/charlotte/5501-josh-birmingham-pkwy