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Dunkin' - Closed

3.5
(457 reviews)

Business Details

8334 Pineville Matthews Rd, Charlotte, NC
28226, United States
(704) 542-4667
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin' - Closed
8334 Pineville Matthews Rd, Charlotte, NC
28226, United States

Hours

Reviews

3.5
457 reviews
5 stars
201
4 stars
73
3 stars
48
2 stars
25
1 star
110

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers noted a mix of friendly and rude staff, with many mentioning issues with service speed and efficiency.

Cleanliness

Multiple reviews highlighted the restaurant's cleanliness issues, including dirty tables and floors.

Order Accuracy

A significant number of customers reported problems with incorrect orders and misunderstandings regarding menu items.

Service Speed

Many reviews indicated long wait times for orders, often exacerbated by understaffing.

Management Issues

Several customers expressed concerns about poor management and lack of training for employees.
  • EE
    Erin
    Jan 7, 2026
    1.0
    This location is closed down.
  • MJ
    Matthew Junghans
    Dec 17, 2025
    5.0
    Couldn’t speak more highly of my experience today. They were clearly understaffed and the breakfast rush was on, and DoorDash was having communication issues and they all STILL had smiles on their faces just slinging food and drinks like it was nothing. Whoever was on staff on 12/17/25 around 9am needs a raise!
  • NC
    Nancy Chasengnou
    Dec 9, 2025
    4.0
    i love their donuts
  • PR
    Purpose Restored
    Dec 2, 2025
    3.0
    Outside of no longer selling lemon donuts, I guess they are good.
  • KW
    K Williams
    Nov 20, 2025
    2.0
    I almost did not purchase anything but the guy working was really nice so I ordered a drink. Store was to dead for how it was kept. Store needs to be cleaned starting with the entrance glass doors was dirty and it was still early in the day. Trash on the floor bread crumbs on the counter tops straw papers finger prints all over the ice cream case. Since it’s so much down time this place needs to be cleaned!!!!

Frequently Asked Questions About Dunkin' - Closed

What are the operating hours of Dunkin' at 8334 Pineville Matthews Rd, Charlotte, NC?

Dunkin' is open Monday through Friday from 5:00 AM to 8:30 PM, and on Saturday and Sunday from 6:00 AM to 8:30 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin' - Closed

Dunkin' - Closed partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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