Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers noted a mix of friendly and rude staff, with many mentioning issues with service speed and efficiency.
Cleanliness
Multiple reviews highlighted the restaurant's cleanliness issues, including dirty tables and floors.
Order Accuracy
A significant number of customers reported problems with incorrect orders and misunderstandings regarding menu items.
Service Speed
Many reviews indicated long wait times for orders, often exacerbated by understaffing.
Management Issues
Several customers expressed concerns about poor management and lack of training for employees.
EE
Erin
Jan 7, 2026
1.0
This location is closed down.
MJ
Matthew Junghans
Dec 17, 2025
5.0
Couldn’t speak more highly of my experience today. They were clearly understaffed and the breakfast rush was on, and DoorDash was having communication issues and they all STILL had smiles on their faces just slinging food and drinks like it was nothing. Whoever was on staff on 12/17/25 around 9am needs a raise!
NC
Nancy Chasengnou
Dec 9, 2025
4.0
i love their donuts
PR
Purpose Restored
Dec 2, 2025
3.0
Outside of no longer selling lemon donuts, I guess they are good.
KW
K Williams
Nov 20, 2025
2.0
I almost did not purchase anything but the guy working was really nice so I ordered a drink. Store was to dead for how it was kept. Store needs to be cleaned starting with the entrance glass doors was dirty and it was still early in the day. Trash on the floor bread crumbs on the counter tops straw papers finger prints all over the ice cream case. Since it’s so much down time this place needs to be cleaned!!!!
What are the operating hours of Dunkin' at 8334 Pineville Matthews Rd, Charlotte, NC?
Dunkin' is open Monday through Friday from 5:00 AM to 8:30 PM, and on Saturday and Sunday from 6:00 AM to 8:30 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What types of meals does Dunkin' serve at this location?
This Dunkin' serves breakfast, lunch, and brunch meals.
Can I order ahead using a mobile app for quick service at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple and Android devices for a fast grab and go experience.
What special seasonal drinks are available at this Dunkin' during the holiday season?
During the holiday season, Dunkin' features drinks like the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does this Dunkin' location have a drive-thru?
No, this Dunkin' location does not have a drive-thru service at this address.
Are there any nearby coffee or snack shops to Dunkin' at 8334 Pineville Matthews Rd I can visit?
Yes, Baskin-Robbins, an ice cream shop and bakery, is nearby for additional sweet treats, and Wingstop, a fast-food chicken restaurant, is also close by for a meal variety.
What other services or stores are located near this Dunkin' that might be useful to customers?
Nearby places include Cartridge World for office supplies, The UPS Store 0909 for shipping services, and US Bank for financial needs, making it convenient for customers to combine errands with their visit.
How can I get to this Dunkin' if I'm visiting nearby businesses such as Doyle Mechanical Systems or WallerBears?
Dunkin' is located near Doyle Mechanical Systems and WallerBears in Charlotte, making it easy to stop by for coffee or snacks when visiting these nearby sporting goods and home service businesses.
What specialties does this Dunkin' offer for customers looking for breakfast or snacks?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea to satisfy a variety of cravings.
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