Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
2.6
145 reviews
5 stars
46
4 stars
11
3 stars
5
2 stars
9
1 star
74
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and a lack of training.
Order Accuracy
Numerous reviews mentioned incorrect orders, with customers receiving wrong items or missing items altogether.
Speed of Service
Many customers expressed frustration with the slow service, particularly in the drive-thru, often waiting 20-30 minutes or more.
Food Quality
Several reviews criticized the quality of food and drinks, mentioning stale donuts and poorly made beverages.
Management Issues
Feedback indicated a lack of effective management and organization, leading to confusion and inefficiency among staff.
- BCBrittany ColemanNov 10, 20251.0The line to the drive thru took at least 20 minutes. Then once I paid for my drinks at the drive thru, the cashier proceeded to take another order and made me wait another 2 minutes. He then realized that he never handed me my drinks and they were right in front of him. Finally got to work and the drink tasted nothing like the SF Vanilla syrup. It tasted like hazelnut, which I don't care for. This location has gone downhill these past few months..
- CLCharlie LunanNov 8, 20253.0$9 for 6 glazed donuts. Inflation is a drag. Even worse, lady would not refill my personal coffee tumbler because it “has to be clean.” So much for trying to be environmental stewards. Disappointed .
- TOTirmary OrellanaOct 30, 20251.0First time coming to this Dunkin and what a disappointment! Ordered a half a dozen and the donuts were just nasty. It seems like they had these donuts for days. When I came in it seemed like they I was bothering them. I don’t recommend it!
- WBWalter BoalsOct 10, 20255.0Very pleased with the service here this morning. I appreciated that there was someone at the register to take my order, than having to order on the kiosk. And the food came really fast and tasted great. Thanks to all your staff for a great experience! It's hard to come by these days.
- AFAnthony FordOct 7, 20251.0Ordered sweet tea and ended up with soda mixed with tea for some reason! Terrible employee's that move like they in their 90's. Hashbrowns are disgusting from this place. My food was never served hot here. Stay AWAY!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 5615 S Tryon St, Charlotte, NC?
Dunkin' is open Monday to Friday from 5:00 AM to 8:00 PM, and on weekends from 6:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, delivery and curbside pickup services are available at this Dunkin' location.
What kind of menu items can I expect at this Dunkin'?
You can enjoy coffee, espresso, breakfast sandwiches, donuts, tea, and seasonal drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, and Berry Sangria Refresher.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab-and-go experience.
Is there a drive-thru service available at this Dunkin' location?
Yes, this Dunkin' location offers a drive-thru service for customer convenience.
What meals does Dunkin' serve throughout the day?
Dunkin' serves breakfast, brunch, and lunch meals.
Which nearby places can I visit around Dunkin' at 5615 S Tryon St?
Nearby places include 7-Eleven convenience stores, Charlotte City Tennis facilities, Renaissance Disc Golf Park, and Yorkmont Park.
How can I combine a visit to Dunkin' with local recreational activities?
After grabbing a coffee or breakfast at Dunkin', you can enjoy nearby activities like playing tennis at Charlotte City Tennis or disc golf at Renaissance Disc Golf Park.
Are there convenient stores or gas stations near Dunkin' to stop by?
Yes, there are multiple 7-Eleven convenience stores and gas stations close to Dunkin' at 5615 S Tryon St for any additional needs.
What payment methods are accepted at this Dunkin' location?
This Dunkin' location accepts both credit and debit card payments.