Brand Certified
Dunkin'
2.5(133 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
5615 S Tryon St, Charlotte, NC
28217, United States
Certified by Dunkin' • Mar 01, 2026
(704) 975-1063
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
2.5
133 reviews
5 stars
40
4 stars
6
3 stars
7
2 stars
10
1 star
70
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude staff and poor customer service, with many experiences highlighting long wait times and incorrect orders.
Speed of Service
Numerous reviews mentioned consistently slow service, particularly in the drive-thru, with waits often exceeding 20 minutes.
Order Accuracy
A significant number of customers experienced issues with incorrect or incomplete orders, leading to frustration and disappointment.
Staff Training
Feedback indicated a lack of proper training among staff, contributing to poor service and operational inefficiencies.
Food Quality
Several customers expressed dissatisfaction with the quality of food and drinks, noting that items were often stale or not prepared correctly.
- DVDedra VaughanFeb 12, 20261.0I just moved nearby and have been to this location 3 times and each time my order was wrong/missing something. And each time the person in the drive thru was rude. I tried to give the benefit of the doubt but I won’t be returning to this location.
- JCJustin CJan 6, 20261.0The close 20-26 mins early all the time
- MPMatas PigagaDec 31, 20252.0They told me no espresso drinks, then acted irritated that I wanted a hot coffee, and gave me a literally cold coffee in a cup. Not warm — cold.
- KRKim RoperDec 13, 20255.0Very quick and efficient service
- BCBrittany ColemanNov 10, 20251.0The line to the drive thru took at least 20 minutes. Then once I paid for my drinks at the drive thru, the cashier proceeded to take another order and made me wait another 2 minutes. He then realized that he never handed me my drinks and they were right in front of him. Finally got to work and the drink tasted nothing like the SF Vanilla syrup. It tasted like hazelnut, which I don't care for. This location has gone downhill these past few months..
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 5615 S Tryon St, Charlotte, NC?
Dunkin' is open Monday to Friday from 5:00 AM to 8:00 PM, and on weekends from 6:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, delivery and curbside pickup services are available at this Dunkin' location.
What kind of menu items can I expect at this Dunkin'?
You can enjoy coffee, espresso, breakfast sandwiches, donuts, tea, and seasonal drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, and Berry Sangria Refresher.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab-and-go experience.
Is there a drive-thru service available at this Dunkin' location?
Yes, this Dunkin' location offers a drive-thru service for customer convenience.
What meals does Dunkin' serve throughout the day?
Dunkin' serves breakfast, brunch, and lunch meals.
Which nearby places can I visit around Dunkin' at 5615 S Tryon St?
Nearby places include 7-Eleven convenience stores, Charlotte City Tennis facilities, Renaissance Disc Golf Park, and Yorkmont Park.
How can I combine a visit to Dunkin' with local recreational activities?
After grabbing a coffee or breakfast at Dunkin', you can enjoy nearby activities like playing tennis at Charlotte City Tennis or disc golf at Renaissance Disc Golf Park.
Are there convenient stores or gas stations near Dunkin' to stop by?
Yes, there are multiple 7-Eleven convenience stores and gas stations close to Dunkin' at 5615 S Tryon St for any additional needs.
What payment methods are accepted at this Dunkin' location?
This Dunkin' location accepts both credit and debit card payments.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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