Brand Certified
Dunkin'
3.5(399 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
4009 Corning Place, Charlotte, NC
28216, United States
Certified by Dunkin' • Mar 01, 2026
(704) 394-8884
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.5
399 reviews
5 stars
178
4 stars
61
3 stars
31
2 stars
26
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of employees displaying negative attitudes and lack of accountability.
Order Accuracy
A significant number of reviews highlighted frequent issues with incorrect orders, leading to customer frustration and dissatisfaction.
Cleanliness and Quality
Customers expressed concerns about the cleanliness of the location and the quality of food and beverages, with reports of cold or improperly prepared items.
Management Issues
Several reviews pointed to poor management practices, including inadequate staff training and failure to address customer complaints effectively.
- JLJay LeonidasJan 22, 20265.0Megan (the manager) is awesome! They were closed inside, but not the drive thru. I had a bus so I couldn't do drive thru. She let me in for a desperate need for coffee. That was awesome of her! Thanks!
- KDKimberly DryJan 19, 20261.0Only been to this location twice through the drive thru and workers have the worst attitudes, attitudes you will rarely see in life, not friendly and come off as they absolutely hate their job, I understand ppl have a lot going on in life but no excuse your in customer service, I let it slide the first time and this time I'm not bc it wasn't the same worker who serviced me last time. And also this coffee I got feels like it was boiled 3x over and no sleeve,no warning, don't make no sense how hot this coffee is I've never had coffee this hot in my life. If I could of gave negative stars I would have
- YYYasmein YangDec 6, 20251.0AGAIN!!! DO NOT COME TO THIS ONE!! I dont know if it was the day or what… but never have I ever went to a Dunkin and my cup was not filled….$5 dollars for this is kinda of crazy.
- AFAmy FitzgeraldNov 16, 20251.0This DD location is one of the worst I have been to on the East Coast. The staff is rude, you can smell weed as soon as you pull up to the drive thru area, the bathrooms are nasty, the coffee is cold . Yes, I did say this is one of the worst Dunkin Donuts I have been to on the WHOLE East Coast. Dunkin Donuts needs to step in and protect their reputation and clean up this location from the management down.
- FHFelicia HoustonNov 13, 20251.0Manager was outside arguing with a customer made me leave because I love the ladies in there, they treats my family like family and he was disrespectful and disgusting
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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