Dunkin'

3.9
252 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4920 Old Sardis Rd, Charlotte, NC
28211, United States

Hours

Reviews

3.9
252 reviews
5 stars
159
4 stars
21
3 stars
13
2 stars
15
1 star
44

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, polite, and attentive, creating a welcoming atmosphere.

Service Speed

While some reviews highlighted quick service, others noted slow service and long wait times, indicating inconsistency.

Cleanliness

Most customers found the location to be clean and well-maintained, contributing positively to their experience.

Customer Service Issues

Several reviews mentioned poor customer service experiences, including rude staff and incorrect orders, suggesting a need for better training.

Management Improvement

Recent changes in management have been positively noted, with some customers expressing hope for improved service moving forward.
  • TC
    Tony Chea
    Dec 31, 2025
    5.0
    This is the only Dunkin I go to because it’s a great area, the employees are always nice, and the food drinks are always tasty.
  • LD
    LEFTY D
    Nov 19, 2025
    5.0
    I'm retired here from Mt. Vernon NY my favorite DD was Columbus st & Fulton Ave ... now this is my favorite DD aways clean the staff is always friendly & polite 5⭐️
  • L8
    Life Is Good 8888
    Sep 15, 2025
    5.0
    Great service and ice cream! Brooklyn was so kind and helpful!
  • AI
    Andrea Iveth
    Sep 9, 2025
    5.0
    Super bien
  • CH
    Christian Hess
    Aug 25, 2025
    5.0
    I come in everyday for what the team calls a “redeye” They are always happy and friendly when I walk in and extremely attentive. I can’t recommend this location enough

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 4920 Old Sardis Rd, Charlotte, NC?

Dunkin' is open Monday to Wednesday from 5:00 AM to 8:30 PM, Thursday from 5:00 AM to 9:30 PM, Friday from 5:00 AM to 8:30 PM, and Saturday and Sunday from 6:00 AM to 8:30 PM.

Does Dunkin' in Charlotte offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.