Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
2.9
237 reviews
5 stars
86
4 stars
18
3 stars
9
2 stars
28
1 star
96
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Inconsistency
Many reviews highlighted inconsistency in food and drink quality, with items often being poorly prepared or not matching orders.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and a lack of attention to the store's upkeep.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including dismissive attitudes and lack of customer engagement.
Management Issues
There were complaints about ineffective management, with calls for better training and oversight of staff performance.
- MMMoOct 15, 20253.0It seems like every time I think getting food here is going alright, the very next moment they make the same mistake again. I don’t know if it’s because they’re up early for work or what, but I just can’t understand how someone can repeat almost three times that they want ONLY egg and cheese on a croissant, yet they still manage to add sausage. And mind you, I was sitting at the drive-thru window for about ten minutes before they handed me the wrong order, and almost forgot my donut too.
- JCJayde CarterSep 18, 20252.0I really enjoy this Dunkin location! The employees are nice and my drink is 90% always tasting good. Sometimes they forget something on my matcha latte, but I understand things happen. My only critique is that the drive-thru microphone can feel a little unprofessional at times since you can hear their side conversations with coworkers. Other than that, the store is clean, the service is good, and I’ll keep coming back!
- TPTribonia PonderSep 4, 20255.0I just love this place.
- BNBestie NaSep 2, 20251.0A lady stood in line to bring her coffee back. I'm guessing the manager black guy with glasses stood at the register and ignored her so she left. As soon as she walks out he asks me if I need help. I'll never come back to this location I just got off work and need my rush or I would of left also. People pay for what they want.
- TTTreSep 2, 20251.0Place is definitely a hit or miss. They have new employees and everyone does everything differently. One day your coffee is strong the next it tastes like water. You can try a frozen and it's runny. I only go here due to convenience but this place has definitely been ran down.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' at 2901 Wilkinson Boulevard, Charlotte, NC?
Dunkin' is open daily from 4:30 AM to 8:00 PM.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
Does this Dunkin' location offer delivery and curbside pickup services?
This location offers delivery service but does not provide curbside pickup; however, drive-thru and takeout options are available.
What special holiday drinks are currently available at Dunkin'?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher as part of the holiday menu.
What meals does Dunkin' serve at this Charlotte location?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
Is there free Wi-Fi available at this Dunkin' store?
Yes, Dunkin' provides free Wi-Fi for customers at this location.
Are children and families welcome at this Dunkin' location?
Yes, this Dunkin' welcomes families and children and offers a family-friendly environment.
What nearby eateries can I visit before or after stopping at Dunkin'?
Nearby restaurants include Bar-B-Q King, King Richards, Dairy Queen, and DQ / Orange Julius on Wilkinson, providing a variety of dining options around your visit.
Are there convenient places to refuel or shop near Dunkin'?
Yes, you can find gas stations and convenience stores nearby such as QuikTrip, Shell, and 7-Eleven for fueling up or quick shopping.
What local services are close to Dunkin' that might be useful to customers?
Nearby services include Parker Veterinary Hospital for pet care, Eastway Wrecker Services for roadside assistance, and Fifth Third Bank for financial needs.