Brand Certified
Dunkin'
2.8(250 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
2901 Wilkinson Boulevard, Charlotte, NC
28208, United States
Certified by Dunkin' • Mar 01, 2026
(704) 940-7324
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
2.8
250 reviews
5 stars
89
4 stars
18
3 stars
9
2 stars
28
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted unprofessional and rude staff, with many customers experiencing poor service and lack of attention.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.
Quality of Food and Drinks
Several reviews mentioned dissatisfaction with the quality of food and drinks, including complaints about taste, freshness, and preparation.
Cleanliness and Atmosphere
Some customers noted a lack of cleanliness and professionalism in the store environment, impacting their overall experience.
Inconsistent Experience
Customers described their experiences as hit or miss, with some visits being satisfactory while others were disappointing.
- BPBrittney Pichardo5 days ago1.0They never have any of the bakery items. Coffee taste watered down, the people in there too busy chatting to give proper service. Honestly not sure why they still operating
- AFA FakhroFeb 8, 20261.0Never go to the Dunkin’ on Wilkinson Blvd. The employee, Malachi, was on his personal phone while taking my order, and half of my order came out wrong. Very unprofessional experience.
- BIBrams IDYJan 30, 20261.0I’ve never encountered such unprofessional staff at a Dunkin’ Donuts.
- TBTracy BJan 25, 20261.0The worst DD ever. Employees are disrespectful. I will never go back here.
- EGEric GilesJan 24, 20265.0The young ladies at this location, doing an excellent job.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Official website