Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
I went a few weeks ago to this Dunkin, it was later in the day but the man working that evening was very kind! They were out of protein milk but I understood since 1. It’s a new location and 2. Popular item. I ended up getting a coffee with almond milk instead and it was made well! The layout of the Dunkin is very nice too with plenty of seating. Ive also gone in the morning and I did have to wait a bit more at that time but it was more busy. Again drink I got was made well with the morning as well :) as long as it’s good coffee I’m happy! Unsure about the food since I don’t order food often at Dunkin but the simple coffee drinks here are good if you need a quick hot or iced coffee with not too many additions.
DJ
daniel james
Jan 16, 2026
1.0
Long wait,no one spoke to me ,hardly any donuts
SS
Snow
Jan 10, 2026
3.0
The staff at this new Dunkin’ location does not seem equipped to handle even a small influx of drive-thru customers (some don't even speak when I pull up to the window) Since opening, I’ve repeatedly waited 25+ minutes for mobile orders. By the time I reach the window, the drinks often need to be remade because they’ve become watered down during the long wait.
That said, Chris truly makes a difference. He consistently has an upbeat attitude, a welcoming smile, and provides excellent customer service. He listens, takes ownership, and makes sure things are made right when service falls short. Honestly, I don’t think this new location would run nearly as smoothly without him.
JP
Jason Pantoja
Jan 5, 2026
1.0
I will NEVER go back to this location ever again, my croissant was severely burned on my breakfast sandwich, my coffee wasnt made the way I ordered it and the cashier in the dining room was extremely rude, then when I asked for the manager, young black male named Rodney refused to remake my coffee or sandwich he also refused to refund my money after I had paid over $15 bucks for a sausage egg and cheese on a croissant & a large iced caramel Macciato that had mocha not caramel it also didn't have the whole milk I ordered as well, Rodney not only didn't try to remedy the situation professionally but he was belligerent & threatening to a degree that I almost contacted law enforcement on him, the experience at this Dunkin Donuts location was by far the worst experience I've ever had at ANY Dunkin location and I would tell anyone I knew to never step foot in that location for any reason!!