Brand Certified
Dunkin'
3.9(306 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
7845 Colony Rd, Charlotte, NC
28226, United States
Certified by Dunkin' • Mar 01, 2026
(704) 295-0086
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.9
306 reviews
5 stars
166
4 stars
53
3 stars
29
2 stars
12
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised friendly and helpful service, others reported rudeness and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, particularly with mobile app orders.
Cleanliness
The cleanliness of the store received both positive and negative remarks, with some customers noting a clean environment while others reported unsanitary conditions.
Product Availability
Customers frequently mentioned that the location often runs out of popular items, including donuts and drinks, leading to disappointment.
Service Speed
There are complaints about slow service and long wait times, especially during peak hours, despite some reports of quick service.
- FKFrank KallasFeb 17, 20261.0I walked in to get a coffee and nobody was around for a few minutes then a woman with a hoodie came in from a car parked right in the front of the store to take my order. I think that’s completely unprofessional and unsanitary. It seems like a trend with all the Dunkin Donuts locations in the area.
- SNSyed H NaqviJan 15, 20261.0Staff is so rude
- ARAmy RDec 28, 20255.0It's Dunkin! You can't go wrong 🫶
- MZMichael ZadnikDec 8, 20255.0This location is very good. Friendly service and they're pretty quick. I typically order On The Go on their app and my drink is always there when I arrive. It's walk-in only, but there's plenty of parking since it's in a plaza, yet away from the Harris Teeter.
- LSLashanda StephensNov 24, 20255.0I picked up my "Too Good to Go" order, and the two young men who took care of me were so great! They told me what to do with my app, and I was grateful. Obviously, they were getting ready to close. So, the store was clean and neat.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 7845 Colony Rd, Charlotte?
Dunkin' is open Monday through Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 7:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.
What specialty drinks are available at Dunkin' during the holiday season?
Dunkin' features the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on their holiday menu.
Can I order Dunkin' products ahead of time using an app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, brunch, and lunch with a variety of items including coffee, espresso, donuts, and breakfast sandwiches.
Does Dunkin' at this location have a drive-thru service?
No, this Dunkin' location does not have a drive-thru service.
Is there free Wi-Fi available at Dunkin'?
Yes, Dunkin' offers free Wi-Fi to customers.
What nearby coffee shops are located close to Dunkin' at 7845 Colony Rd?
Nearby coffee shops include another Dunkin' and Starbucks, which can be convenient choices for coffee lovers visiting the area.
Are there any nearby services for printing and shipping close to Dunkin'?
Yes, The UPS Store 4568 is located nearby, offering printing, packing, and shipping services that customers might find useful before or after their visit to Dunkin'.
What entertainment or event planning options are near Dunkin'?
Nearby options include It's an Art Party for kids' recreation and party planning, and Music Quarters for music lessons and instrument purchases, ideal for entertaining or planning events around your Dunkin' visit.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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