Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
304 reviews
5 stars
166
4 stars
53
3 stars
29
2 stars
12
1 star
44
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude employees and long wait times.
Order Accuracy
There are frequent complaints about incorrect orders and items being unavailable, leading to customer frustration.
Cleanliness
While some customers note that the store is clean, others report unsanitary conditions and a lack of tidiness.
Product Availability
Customers often find that popular items, including donuts and drinks, are frequently out of stock, impacting their overall experience.
Management Issues
Several reviews highlight poor management practices, including unprofessional behavior from staff and inadequate training.
- ARAmy RDec 28, 20255.0It's Dunkin! You can't go wrong 🫶
- MZMichael ZadnikDec 8, 20255.0This location is very good. Friendly service and they're pretty quick. I typically order On The Go on their app and my drink is always there when I arrive. It's walk-in only, but there's plenty of parking since it's in a plaza, yet away from the Harris Teeter.
- LSLashanda StephensNov 24, 20255.0I picked up my "Too Good to Go" order, and the two young men who took care of me were so great! They told me what to do with my app, and I was grateful. Obviously, they were getting ready to close. So, the store was clean and neat.
- BMBobbie McCannNov 12, 20255.0The chai latte is my go to and is 100 times better than Starbucks. Bagels are better, too. I have converted to Dunks from Starbucks, which I never thought would happen
- JSJohn SamoskevichNov 11, 20255.0Guys, the Dunkin team works really hard. They come in at 5 AM every morning to get your coffee ready and your donuts and your food. These people don’t stand still they are really hard-working people. Don’t forget to tip.!!!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 7845 Colony Rd, Charlotte?
Dunkin' is open Monday through Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 7:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.
What specialty drinks are available at Dunkin' during the holiday season?
Dunkin' features the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on their holiday menu.
Can I order Dunkin' products ahead of time using an app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, brunch, and lunch with a variety of items including coffee, espresso, donuts, and breakfast sandwiches.
Does Dunkin' at this location have a drive-thru service?
No, this Dunkin' location does not have a drive-thru service.
Is there free Wi-Fi available at Dunkin'?
Yes, Dunkin' offers free Wi-Fi to customers.
What nearby coffee shops are located close to Dunkin' at 7845 Colony Rd?
Nearby coffee shops include another Dunkin' and Starbucks, which can be convenient choices for coffee lovers visiting the area.
Are there any nearby services for printing and shipping close to Dunkin'?
Yes, The UPS Store 4568 is located nearby, offering printing, packing, and shipping services that customers might find useful before or after their visit to Dunkin'.
What entertainment or event planning options are near Dunkin'?
Nearby options include It's an Art Party for kids' recreation and party planning, and Music Quarters for music lessons and instrument purchases, ideal for entertaining or planning events around your Dunkin' visit.