Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
624 reviews
5 stars
342
4 stars
114
3 stars
51
2 stars
23
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; while some customers praise friendly service, others report rudeness and unprofessionalism from certain employees.
Order Accuracy
Many customers express frustration with incorrect orders and inconsistent food quality, indicating a need for better training and attention to detail.
Cleanliness and Atmosphere
The location is generally noted for being clean, but some customers report issues with the atmosphere and staff attitudes affecting their experience.
Speed of Service
While some reviews highlight fast service, others mention long wait times, particularly during busy hours or when using mobile orders.
Product Quality
Customers have mixed experiences with food and drink quality, with some enjoying their orders while others report cold or poorly made items.
- CKCarter KonawalikNov 12, 20251.0Wasn’t a busy day yet nothing was toasted, they almost forgot my donuts until I brought it up and when asked which ones I wanted, just like most times they grabbed the wrong ones, clearly some of them don’t have any care for their jobs
- RSRichard SalomonNov 9, 20251.0Insulted at the drive through, not given the two doughnuts I ordered...this is a horrible place!
- NSNicole SignorNov 7, 20253.0Did a mobile order, and it was wrong. Both donuts were the Chocolate ones, instead of chocolate frosted with sprinkles like the receipt said. Had to run it back after getting back to the hotel - just created a mess in the morning.
- CCCurl CandyNov 6, 20251.0Every time I come to this specific location, the food is always cold , I’m talking specifically talking about the snackin bacon never hot bagel was cold not toasted like I asked no napkins in the bag. Service was great but that’s all I can say about it. The cashier was kind and polite.
- NTNajla TrotterOct 26, 20251.0Got disrespected at the drive thru for inquiring on the seasonal munchkin offer. I simply asked if I could get half and half considering they did not have standard options available and was met with rude and snappy response. It’s not my fault you obviously hate your place of employment, I will not spend my money and be treated like that.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 9120 Harris Corners Pkwy, Charlotte, NC?
Dunkin' is open from 4:30 AM to 8:00 PM Monday through Friday, from 5:00 AM to 8:00 PM on Saturdays, and from 6:00 AM to 8:00 PM on Sundays.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both curbside pickup and delivery services during its operating hours.
What kind of food and drinks does Dunkin' serve at this location?
Dunkin' serves a variety of coffee, espresso, breakfast sandwiches, donuts, tea, and comfort food, catering to breakfast, lunch, and brunch meals.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location includes a drive-thru for convenient service.
Can I order Dunkin' products ahead of time with an app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab-and-go experience.
Are there any special or seasonal drinks currently available?
Yes, during the holiday season, Dunkin' features the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
What nearby restaurants can I visit before or after Dunkin'?
Nearby dining options include Jimmy John's sandwich shop, Hickory Tavern Harris Blvd, Bob Evans, and Jack in the Box fast food restaurants, offering a variety of food choices to complement your visit.
Are there hotels nearby if I want to stay close to Dunkin' at Harris Corners?
Yes, several hotels are nearby including Residence Inn, Courtyard by Marriott Charlotte Northlake, and Residence Inn by Marriott Charlotte Northlake, offering convenient accommodations near Dunkin'.
How can I get to Dunkin' if I am using public transportation or coming from nearby places?
While specific transit stations are not listed, Dunkin's location near major roads and landmarks such as Harris Corners commercial area allows easy access. You can also utilize nearby facilities like The UPS Store or T-Mobile as landmarks when finding Dunkin'.
Does Dunkin' at this location provide Wi-Fi and payment options?
Yes, Dunkin' offers free Wi-Fi and accepts both debit and credit card payments for customer convenience.