Dunkin'

3.9
632 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9120 Harris Corners Pky, Charlotte, NC
28269, United States

Hours

Reviews

3.9
632 reviews
5 stars
343
4 stars
114
3 stars
52
2 stars
25
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are inconsistent, with some staff being friendly and helpful while others display rudeness and lack of professionalism.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Cleanliness

The cleanliness of the establishment received mixed reviews, with some customers noting clean facilities while others reported dirty tables and unsanitary conditions.

Food Quality

Food quality is inconsistent, with complaints about cold items and poorly prepared drinks, although some customers enjoyed their meals.

Atmosphere

The atmosphere is negatively impacted by loud music and unprofessional behavior from staff, affecting the overall dining experience.
  • SF
    Sarah Flauta
    Jan 4, 2026
    2.0
    It's a struggle every time I go to this location. I never know what to expect with the drive thru so I always go inside. My drink is barely warm when it's made and many times if I put in a mobile order, it's still not ready when I arrive no matter how slow they are or what time of day it is. I just hardly order from this location anymore.
  • DD
    Drew
    Dec 23, 2025
    1.0
    I’ve been coming here for years. At Christmas time Apparently a 50 munchkin box only comes with 28. Count your munchkins before you leave
  • AM
    Alea Morris
    Dec 20, 2025
    1.0
    Placed a mobile order for drive thru pick up at 4:42pm sat in the line for over 15 mins before anyone came to the speaker. Of course pulled up to the window and a worker is on her phone 🙄. Took almost 25 mins to receive a SMALL ICED COFFEE mind you I was the only customer. Ice in the coffee was completely melted when handed to me from sitting so long. Since job that still can’t be done properly.
  • KD
    Kate Dickerson
    Dec 20, 2025
    2.0
    The donuts are good just like every other dunkin I've been to. But I ordered a vinella cream, but I they gave me chocolate cream probably because they couldn't properly hear me due to the music being loud, no resturant should have the music loud enough to where you can know what song is playing. You need to hear your costumers properly.
  • SD
    Scott Dickerson
    Dec 20, 2025
    1.0
    Music is way too loud. Everything else is great, but the music is deafening

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 9120 Harris Corners Pkwy, Charlotte, NC?

Dunkin' is open from 4:30 AM to 8:00 PM Monday through Friday, from 5:00 AM to 8:00 PM on Saturdays, and from 6:00 AM to 8:00 PM on Sundays.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services during its operating hours.