Brand Certified
Dunkin'
3.7(424 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
8936 J M Keynes Drive, Charlotte, NC
28262, United States
Certified by Dunkin' • Mar 01, 2026
(704) 512-1796
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.7
424 reviews
5 stars
205
4 stars
75
3 stars
39
2 stars
26
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times.
Food Quality
Several reviews mentioned issues with food quality, including incorrect orders and unsatisfactory food preparation.
Cleanliness
Customers expressed concerns about the cleanliness of the store and food preparation areas.
Staff Attitude
There were mixed reviews about staff friendliness, with some praising individual employees while others noted a lack of professionalism.
- KLKathy L.5 days ago5.0Tay at the front was very sweet and he is so good at his job. I had a very large order he was very patient with me!
- INI nFeb 13, 20262.0nice store but long wait time for your order! The cashier was making a drink and taking orders. Almost made me miss my ride do better!
- HSHelen Americinn SchaumburgJan 30, 20261.0So I visited here at 10:02 AM I place from the kiosk a one hash brown and one stuffed bagel the mini one it takes them almost 28 minutes to just bring my two items and they were one or called the bagel at the and the second one hash brown was Mixed up with bacon now if you are vegetarian, how the hell you can eat this and not also that the employees are aggressive. One of the student were just asking nicely. The employee got aggressive to him. That is not a place I would visit. There is no kindness. The space is very tiny, but also there is no clean mess either. One of the employee straight already walk in and start working no washing hands. I have no idea if she wear gloves or not but that is ridiculous.
- JZJamie ZemballJan 17, 20265.0Kiley ( I think that was her name )was so nice this morning! Coffee was fresh and delivered with a smile. Bathroom was clean and the place was spotless. The positive energy in the store is contagious and started my day out great!
- EIEris IceJan 10, 20261.0every single time i get a drink from this location specifically my stomach is always in shambles after, just from a drink. i haven’t had this problem at any other dunkin locations, i think maybe their machine or something isn’t clean
Frequently Asked Questions About Dunkin'
What are the opening hours for Dunkin' located at 8936 J M Keynes Drive, Charlotte, NC?
Dunkin' at 8936 J M Keynes Drive is open every day from 6:00 AM to 8:00 PM, except on Fridays when it closes earlier at 1:30 PM for delivery services.
What kind of meals can I get at this Dunkin' location?
This Dunkin' serves breakfast, brunch, and lunch with offerings including espresso, coffee, breakfast sandwiches, donuts, and tea.
Does Dunkin' offer delivery or pickup services?
Yes, Dunkin' provides both delivery and curbside pickup services at this location.
Can I order ahead using a mobile app for quicker service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab-and-go experience.
What are some seasonal or special drinks currently available at Dunkin'?
Currently, Dunkin' offers holiday-themed beverages like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Does this Dunkin' location have a drive-thru service?
No, this Dunkin' location does not have a drive-thru service.
What nearby dining options are available around Dunkin' at 8936 J M Keynes Drive?
Nearby dining options include CAVA (Mediterranean/Greek), Piada Italian Street Food, Dave's Hot Chicken, Pho at University (Vietnamese), Pei Wei (Asian), Five Guys (fast food), Blaze Pizza, City Barbeque, mezeh (Mediterranean), Tijuana Flats (Mexican), Ninety's Dessert Bar (desserts), and P.F. Chang's China Bistro (Chinese).
Are there any shopping centers or retail stores near Dunkin' at this location?
Yes, nearby shopping and retail options include The Shoppes at University Place, Talbots (clothing and fashion), Chico's Off The, Uptown Cheapskate (thrift and clothing), Gallery of Flowers (florist), and T-Mobile (electronics).
Where can I find banking or financial services near this Dunkin'?
Nearby financial services include Sharonview Federal Credit Union and Chase Bank both offering banking and credit union services.
What other services or businesses are close to Dunkin' for convenience?
Nearby services include Banfield Pet Hospital for veterinary care, University Modern Dentistry for dental services, Data Track Plus for IT and computer repair, and Pro Nails and Best Nail Salon Near Me in Charlotte for beauty and nail care.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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