Dunkin'

3.8
284 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1308-C The Plaza, Charlotte, NC
28205, United States

Hours

Reviews

3.8
284 reviews
5 stars
159
4 stars
40
3 stars
15
2 stars
9
1 star
61

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and providing great service.

Service Consistency

There are mixed reviews on service consistency, with some customers experiencing quick and accurate orders while others faced issues with incorrect orders and slow service.

Management Issues

Several reviews highlighted problems with management, particularly regarding rudeness and poor customer service skills.

Food Quality

While some customers enjoyed fresh and tasty food, others reported issues with food quality, including stale items and incorrect orders.

Cleanliness

The cleanliness of the location received positive mentions, although some customers noted unpleasant odors.
  • IN
    I n
    Nov 3, 2025
    3.0
    coffee was good.
  • WS
    Whitney Scott
    Oct 25, 2025
    5.0
    I had a great experience at Dunkin’ Donuts! Jason made my order and was super friendly and efficient. My order was ready quickly and everything tasted fresh. I’ll definitely be coming back!
  • JL
    Jay Leonidas
    Sep 19, 2025
    5.0
    Kat and the staff are awesome.
  • OS
    Otia Sutton
    Sep 13, 2025
    5.0
    The two men working are always nice and courteous and the food is always fresh coffee always good! My 3rd time coming and it’s always stellar experience!
  • MM
    Margi Marsh
    Sep 5, 2025
    4.0
    Good fast food joint

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Charlotte, NC?

Dunkin' in Charlotte is open Monday to Thursday from 6:00 AM to 5:00 PM, Friday from 6:00 AM to 5:00 PM, and Saturday and Sunday from 6:00 AM to 5:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.