Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
410 reviews
5 stars
178
4 stars
57
3 stars
39
2 stars
28
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with reports of both friendly and rude staff. Many reviews highlight issues with unprofessional behavior and poor customer service.
Cleanliness
Several customers praised the cleanliness of the store, noting it as one of the cleanest Dunkin locations they have visited, while others reported unsanitary conditions.
Order Accuracy
There are frequent complaints about incorrect orders and food quality, with customers expressing frustration over receiving the wrong items or poorly prepared food.
Speed of Service
While some customers appreciated the quick service, others reported long wait times and disorganization among staff, leading to delays in order fulfillment.
Overall Experience
The overall experience varies significantly, with some customers expressing satisfaction and loyalty, while others vow never to return due to repeated negative experiences.
- MJMark JonOct 19, 20254.0Very good Dunkin. The employees work very efficiently and keep the line moving. My online order was at the kiosk when I arrived. I took off one star because they didn't have an jelly for the breakfast sandwich that I ordered and when I asked the employee she said they didn't have any.
- MCMozzie CasperOct 6, 20253.0Love Dunkin’ Donuts, this location not so much
- AWAlexandria WooleyJul 26, 20251.0The lady at the counter was very cold and rude with me. I walked in and she stared me up and down with a condescending look. I was not greeted and I had to ask for my receipt, which was sitting on the printer. Not at all a good look.
- MWMegan WhittingtonJul 17, 20255.0Great Dunkin! Friendly staff, clean store, and they are always so quick! Highly recommended.
- JCJohn CassonJul 13, 20253.0The donuts had giant holes in them! Good coffee though.
Frequently Asked Questions About Dunkin'
What are the opening hours for Dunkin' in Charlotte, NC?
Dunkin' in Charlotte, NC is open Monday to Thursday from 5:30 AM to 8:00 PM, Friday and Saturday from 5:30 AM to 9:00 PM, and Sunday from 5:30 AM to 8:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What special holiday drinks are available at Dunkin'?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using the Dunkin' mobile app?
Yes, you can order ahead for a fast grab and go experience using the Dunkin' mobile app available on the Apple App Store and Google Play Store.
Where is Dunkin' located in Charlotte?
Dunkin' is located at 16131 Lancaster Hwy in the Hunter's Crossing area of Mecklenburg, Charlotte, NC 28277.
What types of meals does Dunkin' in Charlotte serve?
Dunkin' serves breakfast, lunch, and brunch options including coffee, espresso, breakfast sandwiches, donuts, and tea.
Are there any nearby beauty and spa services close to Dunkin'?
Yes, nearby beauty and spa services include Le Belle Aesthetic, Posh Hair Spa, Suman salon suite, Treatment Salon, Serenity Salon & Spa, and Serenity Hair Spa.
What nearby dining options are available around Dunkin'?
Customers can visit Baskin-Robbins for ice cream and desserts, Elwoods Barbecue & Burger Bar for barbecue, La Victoria Mexican Restaurant for Tex-Mex cuisine, and Amazing Wok for Chinese and Asian dishes.
Are there any fitness or martial arts centers near Dunkin'?
Yes, nearby fitness options include UpLevel Martial Arts and Super Kicks Karate for martial arts, and Fitness Together for gym and active life activities.
What payment methods are accepted at Dunkin' Charlotte?
Dunkin' accepts both credit and debit cards as payment methods for your convenience.