Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
450 reviews
5 stars
193
4 stars
83
3 stars
44
2 stars
45
1 star
85
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders and lack of attention to detail.
Food Quality
Several customers mentioned subpar food quality, including stale items and incorrect preparation.
Employee Performance
While some employees received praise for their friendliness, many reviews noted a lack of professionalism and competence among staff.
Cleanliness
Multiple customers commented on the dirty conditions of the store, including unclean tables and floors.
- SZSaleh Z2 days ago2.0Takes them 15m to give me my one dozen of donuts when there’s no line and front lady is literally just restocking donuts and taking orders instead of doing mine
- WWwait whatNov 6, 20251.0I waited at the checkout as he was packaging other orders. He made my drink very bad and him and his co worker kept of laughing infornt of me when i got my new drink since he got my first drink wrong!!!!! He had airpods in and couln't even hear me and was very rude. Hes darkskin glasses and average height. Hes lucky i didn't say anything because i didn't want him to spit in my drink. This is unaccecptable and if you don't want to work then dont come with a bad attitude!!!!!!!!!!!!!!!!!
- JGJessica GriecoOct 22, 20255.0The candy bar iced coffee is delicious
- EDEspoir DzokpeOct 17, 20251.0Placing an order for a specific time should have everything in it by the time of pick up. Called 5 hours in advance and by the time we were scheduled to pick up they said they were closed 10 minutes before they’re actually scheduled to. Worker was very rude to us.
- NSNoah SwadenerOct 12, 20251.0I’ve never had a good experience here. I always think, “maybe they will get it right today” but no, they never do. I’ve been waiting 20 minutes for my food along with the other people in here. Screw this place.
Frequently Asked Questions About Dunkin'
What are the regular operating hours for this Dunkin' location in Charlotte, NC?
The Dunkin' at 8509 University City Blvd is open Monday through Sunday from 6:00 AM to 8:00 PM, except on Friday when it closes at 2:30 PM for delivery hours.
Does this Dunkin' offer delivery and curbside pickup?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What kind of food and beverages can I expect at this Dunkin'?
This Dunkin' serves espresso, coffee, donuts, breakfast sandwiches, tea, lunch, and brunch items, including holiday specials like the Cookie Butter Cloud Latte and Peppermint Mocha.
How can I order ahead to avoid waiting?
You can order ahead using the Dunkin' mobile app available for iOS and Android or via their online order link to enjoy a fast grab and go experience.
Is there a drive-thru available at this Dunkin' location?
No, this Dunkin' location does not have a drive-thru, but you can use curbside pickup or order ahead with the app for convenience.
Does this Dunkin' location offer free Wi-Fi and accept credit/debit cards?
Yes, the location offers free Wi-Fi and accepts both credit and debit card payments.
What nearby places can I visit after grabbing coffee at Dunkin'?
You can visit Ruth G Shaw Greenway at Toby Creek or the Greenway Trail for outdoor activities, or head to The Akropolis Cafe for a Greek dining experience nearby.
Are there fitness centers close to this Dunkin' in Charlotte?
Yes, Crunch Fitness, Charlotte Kettlebell & Strength, Life Time, and Orangetheory Fitness gyms are all conveniently located nearby for your workout needs.
Can I find other food options near this Dunkin'?
Nearby dining options include Chick-fil-A for chicken, Amalfi’s Pizza ‘N’ Pasta and Marco’s Pizza for Italian, and Moe’s Southwest Grill for Mexican cuisine.
Is this Dunkin' location family-friendly and suitable for children?
Yes, this Dunkin' welcomes families and children and serves vegetarian options, making it suitable for a family visit.