Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
456 reviews
5 stars
197
4 stars
83
3 stars
44
2 stars
45
1 star
87
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and order inaccuracies, leading to a frustrating experience.
Employee Performance
While some employees received praise for their friendliness and efficiency, others were criticized for poor attitude and lack of attention to detail.
Food Quality
Several reviews mentioned subpar food quality, including stale donuts and poorly prepared items, contributing to customer dissatisfaction.
Cleanliness
Customers noted that the store was often dirty, with unclean tables and floors, which negatively impacted their overall experience.
- RRRdz rdgDec 23, 20251.0This store doesn't have the phone available to call i placed the order here by mistake and they only have voicemail available now i cant cancel the order because it wont let it doesn't let me change locations either i need my order cancelled and a refund , why have a phone number if it doesnt work
- GDgeneva dolphusDec 15, 20251.0Closed way way wayyyy before they were supposed to. Threw everything away and shut down 20 minutes before they were supposed to close. (9pm) Two young females inside. Even though they were supposed to be open, the door was locked and would not greet me at the door… even though they were open Will not be coming back.
- WRWill RodriguezDec 3, 20255.0There's a staff named Meghan, makes coffee perfect 👌 so nice 😋
- SZSaleh ZNov 22, 20252.0Takes them 15m to give me my one dozen of donuts when there’s no line and front lady is literally just restocking donuts and taking orders instead of doing mine
- WWwait whatNov 6, 20251.0I waited at the checkout as he was packaging other orders. He made my drink very bad and him and his co worker kept of laughing infornt of me when i got my new drink since he got my first drink wrong!!!!! He had airpods in and couln't even hear me and was very rude. Hes darkskin glasses and average height. Hes lucky i didn't say anything because i didn't want him to spit in my drink. This is unaccecptable and if you don't want to work then dont come with a bad attitude!!!!!!!!!!!!!!!!!
Frequently Asked Questions About Dunkin'
What are the regular operating hours for this Dunkin' location in Charlotte, NC?
The Dunkin' at 8509 University City Blvd is open Monday through Sunday from 6:00 AM to 8:00 PM, except on Friday when it closes at 2:30 PM for delivery hours.
Does this Dunkin' offer delivery and curbside pickup?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What kind of food and beverages can I expect at this Dunkin'?
This Dunkin' serves espresso, coffee, donuts, breakfast sandwiches, tea, lunch, and brunch items, including holiday specials like the Cookie Butter Cloud Latte and Peppermint Mocha.
How can I order ahead to avoid waiting?
You can order ahead using the Dunkin' mobile app available for iOS and Android or via their online order link to enjoy a fast grab and go experience.
Is there a drive-thru available at this Dunkin' location?
No, this Dunkin' location does not have a drive-thru, but you can use curbside pickup or order ahead with the app for convenience.
Does this Dunkin' location offer free Wi-Fi and accept credit/debit cards?
Yes, the location offers free Wi-Fi and accepts both credit and debit card payments.
What nearby places can I visit after grabbing coffee at Dunkin'?
You can visit Ruth G Shaw Greenway at Toby Creek or the Greenway Trail for outdoor activities, or head to The Akropolis Cafe for a Greek dining experience nearby.
Are there fitness centers close to this Dunkin' in Charlotte?
Yes, Crunch Fitness, Charlotte Kettlebell & Strength, Life Time, and Orangetheory Fitness gyms are all conveniently located nearby for your workout needs.
Can I find other food options near this Dunkin'?
Nearby dining options include Chick-fil-A for chicken, Amalfi’s Pizza ‘N’ Pasta and Marco’s Pizza for Italian, and Moe’s Southwest Grill for Mexican cuisine.
Is this Dunkin' location family-friendly and suitable for children?
Yes, this Dunkin' welcomes families and children and serves vegetarian options, making it suitable for a family visit.