Brand Certified
Dunkin'
3.5(571 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
1601 W Morehead St, Charlotte, NC
28208, United States
Certified by Dunkin' • Mar 01, 2026
(704) 295-0092
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.5
571 reviews
5 stars
251
4 stars
92
3 stars
52
2 stars
36
1 star
140
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unwelcoming staff, with many customers expressing frustration over poor service and disrespectful behavior.
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and poorly prepared food, leading to dissatisfaction.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times being a common theme.
Food Quality
Several reviews mentioned issues with food quality, including stale items and poorly prepared drinks, contributing to a negative dining experience.
Management Issues
There were multiple mentions of poor management and lack of oversight, with customers suggesting that staff training and management need significant improvement.
- SMShane Martin2 days ago1.0This place absolutely sucks. Donuts in an Uber Eats order were literally smashed between the two iced coffees and inedible. Called to see what idiot packed the bag and shocker- their number isn’t even set up.
- ZMZ MccoFeb 4, 20261.0Not even from charlotte, this location is garbage.
- RGRayanna GreerJan 21, 20261.0When you order a bagel with cream cheese and butter you expect to get cream cheese on it.. but somehow I guees the staff seem to think the cream cheese part is optional.
- IKIssac KahlJan 16, 20261.0Blackest burnt bacon ever - disgusting. Try to learn a little customer service too.
- ZWZakee WoodsonJan 4, 20261.0Terrible Customer Service every time I go there in the morning the females there hate their job they are always nasty even in the morning Me and my mother went 3 separate time and everytime experienced rude employees one time I had to say something to here and another time my mother told me she had to say something also. They are on they phones in the drive thru and more, When u pull thru the drive thru u can hear their rudeness in their tone of voice next time I go I will record and send to corporate. I’m reading recent comments and it’s clearly what they do their ‼️
Frequently Asked Questions About Dunkin'
What are the regular operating hours for this Dunkin' location in Charlotte, NC?
The Dunkin' at 1601 W Morehead St, Charlotte, NC is open Monday through Friday from 5:00 AM to 7:00 PM, and on weekends from 6:00 AM to 7:00 PM.
What special holiday drinks can I try at this Dunkin' location?
You can try the NEW Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the NEW Berry Sangria Refresher during the holiday season.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.
Can I order ahead using a mobile app at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android via their respective app stores.
What types of food and beverages are served at this Dunkin' location?
They serve coffee, espresso, donuts, breakfast sandwiches, tea, and a variety of other breakfast, lunch, and brunch items.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' has a drive-thru available for faster service.
Are there any nearby restaurants where I can eat before or after visiting Dunkin'?
Nearby restaurants include Pinky's Westside Grill, FreeMore Tavern, Burger Company, Picante Mexican Grill, and Que Fresa Taqueria, offering a variety of American and Mexican cuisine options.
What local attractions are near this Dunkin' location that I can visit?
You can visit the Grinnell Company-General Fire Extinguisher Company Complex, a landmark and historical building with a fountain, and LaCa Projects, an art gallery and modern art museum nearby.
What nearby businesses can I access for banking needs close to Dunkin'?
Wells Fargo and WELLS FARGO BANK with ATMs are located nearby for your banking needs.
Does this Dunkin' location welcome families and offer free Wi-Fi?
Yes, this Dunkin' welcomes families, is child-friendly, and offers free Wi-Fi to customers.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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