Dunkin'

3.5
563 reviews
Decked Out Lattes
Get DirectionsCallWebsite

Business Details

1601 W Morehead St, Charlotte, NC
28208, United States
(704) 295-0092
https://www.dunkindonuts.com
GoogleInstagramTwitter

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1601 W Morehead St, Charlotte, NC
28208, United States

Hours

Reviews

3.5
563 reviews
5 stars
248
4 stars
92
3 stars
52
2 stars
36
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, dismissive, and unhelpful.

Order Accuracy

Many customers reported frequent issues with incorrect orders, including wrong items and poorly prepared food.

Speed of Service

Customers consistently complained about slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the establishment.

Food Quality

Feedback indicated that food quality was often subpar, with complaints about stale items and improperly cooked food.
  • SC
    Stephanie Cabrera
    Nov 7, 2025
    5.0
    Had an amazing experience this morning at this Dunkin! Had an issue with a Dunkin closer to home when trying to purchase the new Wicked munchkin tin. The stores have signs indicating the price and stating it comes with 10 munchkins, and another store was trying to charge me extra, despite the sign literally on their counter. I immediately called this store to confirm that the price included the munchkins and the employee said yes. I was already late to work, but I was trying to purchase these for my coworkers so I wanted to get them earlier rather than later. The employee who helped me at this store was super kind and quickly helped me make my purchase. I should've just gone to this store from the get-go since they always provide great service. Thank you again for saving my Friday morning!
  • GH
    Grace Hemsley
    Nov 4, 2025
    5.0
    The food is always good and drinks are made consistently. Everybody that works there is always super nice too!
  • CM
    Christopher Mori
    Oct 17, 2025
    1.0
    Everything was horrible. Rude slow and bad food
  • KI
    krazy ISH
    Oct 13, 2025
    2.0
    Quick stop for coffee & breakfast. Asked for cream & sugar in my coffee. They didn’t put any sugar. It’s an old bank converted to a D&D
  • MP
    Matt Pachapa
    Oct 11, 2025
    3.0
    Waited a long time in the drive thru for one coffee
Read more reviews on Google

Frequently Asked Questions About Dunkin'

What are the regular operating hours for this Dunkin' location in Charlotte, NC?

The Dunkin' at 1601 W Morehead St, Charlotte, NC is open Monday through Friday from 5:00 AM to 7:00 PM, and on weekends from 6:00 AM to 7:00 PM.

What special holiday drinks can I try at this Dunkin' location?

You can try the NEW Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the NEW Berry Sangria Refresher during the holiday season.