Location.com logo
Brand Certified

Dunkin'

4.1
(525 reviews)

Business Details

1831 South Blvd, Charlotte, NC
28203, United States
(704) 377-4026
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1831 South Blvd, Charlotte, NC
28203, United States

Hours

Reviews

4.1
525 reviews
5 stars
289
4 stars
110
3 stars
48
2 stars
26
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; while many customers praise the friendly service, others report rude behavior from management and staff.

Cleanliness

Several reviews mention issues with cleanliness, particularly in the bathrooms and dining area, with some customers expressing concern over hygiene.

Order Accuracy

There are frequent complaints about incorrect orders, with customers noting that their drinks and food items are often not made as requested.

Quality of Food

The quality of food and coffee is inconsistent, with some customers enjoying fresh items while others report stale donuts and poorly prepared food.

Accessibility

Customers have noted difficulties with the location's accessibility, including limited parking and no drive-thru option.
  • LR
    Lyn Rose
    Feb 16, 2026
    5.0
    David (Manger?) is the kindest, most friendly and caring person! He is the true definition of hospitality.
  • BI
    Bruce InCharlotte
    Feb 10, 2026
    4.0
    Headed to a cardiologist follow up appointment and, yes, I probably shouldn't have stopped for another coffee this morning. Not exactly a brilliant idea, but I did it anyway because sometimes the small comforts win out over common sense, especially before sunrise when the world is still quiet and you're trying to ease into the day. This Dunkin' sits in South End and for reasons known only to them, the outside lights weren't on before dawn. I drove past it twice, wondering if I'd imagined the location entirely, before finally spotting the darkened entrance to the parking lot and easing in. Once inside, everything was business as usual with the full lineup of flavored coffees, donuts, and the familiar parade of baked goods that always seem to glow a little under those warm display lights. There are a handful of tables where you can sit with your laptop, and that's exactly what I did. I settled in for about a half hour, sipping my coffee, warming up, and letting the morning take shape at its own pace. It wasn't anything fancy or memorable, but it was a small pocket of calm before heading on to the appointment, and sometimes that's enough to make the stop worthwhile even when you know you probably shouldn't have made it in the first place.
  • GL
    Gregory LeHew
    Jan 28, 2026
    5.0
    The coffee is good. The staff is professional & friendly. Restaurant is clean.
  • OF
    Olivia Fey
    Jan 25, 2026
    5.0
    The fastest Dunkin you will go too, quality coffee and food and friendly service!
  • MT
    Micaela Twisdale
    Jan 20, 2026
    5.0
    Amazing customer service and such friendly employees. Can’t recommend this location enough!

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: