Dunkin'

4.1
515 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1831 South Blvd, Charlotte, NC
28203, United States

Hours

Reviews

4.1
515 reviews
5 stars
283
4 stars
108
3 stars
48
2 stars
26
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are mixed, with some praising friendly staff while others report rudeness and poor management.

Food Quality

Food and drink quality is inconsistent; some customers enjoy fresh items while others complain about stale donuts and poorly made drinks.

Cleanliness

Multiple reviews mention cleanliness issues, particularly with bathrooms and overall store hygiene.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer frustration.

Location Issues

The lack of a drive-thru and difficult access to the location are noted as inconveniences for customers.
  • HC
    Hot Cheeto
    Oct 8, 2025
    1.0
    Not what it used to be.. ever since they switched owners. Baskin Robbin’s is non existent. Take off the sign— it’s misleading people. The breakfast gave me diarrhea and donuts are sometimes old?? What else could possibly go wrong?
  • QS
    Queen Sweetz
    Sep 25, 2025
    3.0
    I AM VERY DISAPPOINTED. THIS IS ONE OF MY GO TO DUNKIN DONUTS. THE LITTLE LADY THAT WORKS THE FRONT WAS VERY RUDE ABOUT ME USING THE BATHROOM WHEN I HAVE SPENT TONS OF MONEY AT THAT LOCATION. I WASNT READY TO MAKE A PURCHASE SO I ASKED TO USED THE BATHROOM AND THE OTHER LADY WAS NICE ENOUGH TO ALLOW ME IN. I CAME OUT AND THE SHORT LITTLE OLD LADY WENT OFF ON ME. I NEVER SEEN HER ACT LIKE THAT AND SHES BEEN WORKING THERE FOR A LONG TIME. SHE COULD Have JUST KEPT HER MOUTH SHUT! WHO FIGHTS OVER A BATHROOM SMH……
  • NH
    Nivarsha Hollis
    Sep 15, 2025
    5.0
    They're always pleasant in here.
  • JV
    Jess Vo
    Aug 27, 2025
    5.0
    Prob the best Dunkin store in Charlotte. Employees are super friendly and the drinks always come out right! No clumps in my matcha 🙏
  • AB
    Amber B
    Aug 25, 2025
    5.0
    Best location that makes everything perfectly ‼️ aim not a coffee fan but for this location I will be one. They make my French vanilla coffee perfect every time I visit ❤️

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1831 South Blvd, Charlotte, NC?

Dunkin' is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 7:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.