Dunkin'

3.2
847 reviews
Decked Out Lattes
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Business Details

6763 Albemarle Rd, Charlotte, NC
28212, United States
(704) 569-1051
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6763 Albemarle Rd, Charlotte, NC
28212, United States

Hours

Reviews

3.2
847 reviews
5 stars
299
4 stars
130
3 stars
90
2 stars
82
1 star
246

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor attitudes and lack of acknowledgment.

Speed of Service

Numerous reviews highlighted slow service, with long wait times both in-store and at the drive-thru.

Food Quality

Customers expressed disappointment with the quality of food and drinks, mentioning issues like incorrect orders, stale items, and poor taste.

Cleanliness

Several reviews noted that the location was dirty, with unclean tables and floors.

Inconsistency

Feedback indicated a lack of consistency in service and product availability, with many customers experiencing issues with orders being incorrect or items being out of stock.
  • PH
    Philip Hill
    Nov 14, 2025
    5.0
    Very professional and respectful
  • HA
    Hunter Avery
    Nov 5, 2025
    5.0
    I'd like to leave a shout out to mike and the other mike for their great service
  • AC
    angie castro
    Oct 12, 2025
    1.0
    I like Dunkin’ but some locations like this one make me hate the whole franchise. Slow, attitude, never ever get the order right, dirty, etc etc. I hope they improve so bad because I live nearby and it’s convenient.
  • CC
    Chandi
    Oct 11, 2025
    1.0
    Be prepared to be in line for ever!!! Not sure what happened but this dunkin has gotten very slow. You can literally take a nap in line. LOVE THE DUNKIN QUEEN
  • TG
    Tina Gale
    Oct 4, 2025
    2.0
    Went to the Baskin/Dunkin combo. The restaurant was dirty. The floor was dirty, literally every table was dirty. There was at least 3 people working and 2 customers. One on the ice cream side and one on the dunking site and another in the back. No one ever cane out to check the eating area. The ice cream was lacking. Some tubs were totally empty, others looked like they had thawed and refrozen over with ice crystals all over them. None were labeled. Labels were lying on top of the freezer case. The guy that took our order had no personality, barely opened his mouth to talk. I would not go ever go there again!!
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Frequently Asked Questions About Dunkin'

What are the regular opening hours of the Dunkin' at 6763 Albemarle Rd, Charlotte, NC?

Dunkin' at 6763 Albemarle Rd, Charlotte, NC, is open daily from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

This Dunkin' location offers delivery service, but does not have curbside pickup available.