Dunkin'

Reviews

• HC

  Hyde's Lawn Care

  Nov 17, 2025
  1.0
  The three women workers were rude! We drove from Kannapolis NC to do an errand. Went inside to order and while we were waiting i really needed to use the restroom. Which was clearly marked for customers. The door was locked, so I asked an employee she didn't even look up and said "NO it don't work!" As another one snickered. As we left the CVS I noticed an employee leave the bathroom and lock it back!!! Horrible people!! Never will I return or suggest Dunkin Doughnuts to ANYONE!!
• CY

  Carly Yamrus

  Nov 9, 2025
  2.0
  Worst Dunkin around . Horrible parking lot. T ordered a hash brown wake-up wrap. Received the wrong line. Didn’t realize I brought it back in and the cashier tried to take me from me. I know for a fact they just throw it away so I asked to just keep it cause I’ll eat it but it’s not what I ordered. She said yes. Then she came back and took it from me twice to show the back. I got my new wrap and asked where the other one was since she said I could keep it. The other girl said “oh we threw it away.” Awesome guys. Sorry but I don’t condone food waste and since the trash can eats first here, I will never come back. Abysmal service.
• DL

  Daleia Lindsey

  Nov 7, 2025
  1.0
  If I could give a zero star I would and I never leave reviews but hopefully something changes after this. This is the absolute worst Dunkin’ Donuts I have ever been to! The people here, lack urgency everybody walks around very slowly, like nobody needs anything you could walk in and they won’t even acknowledge. They’ll keep doing what they’re doing and then they might acknowledge you very rudely. The lady who works in the morning with the braids kind of older she needs to be swapped to some sort of night shift because I don’t wanna see her first thing in the morning if all she has is a attitude every time I come in with every customer that interacts with her. But not just her all the employees, lack urgency and move slow as snails. I hope this will change.
• AA

  Anais

  Oct 29, 2025
  1.0
  Came in the morning to get my son a donut. We weren’t greeted, weren’t told sometime would be with us. I just watched the lady make mobile orders. She was nasty to someone who came in for a pick up. Will absolutely not be back. Use to frequent this location 7/8 years ago and loved it.
• DD

  Damion Day

  Oct 22, 2025
  1.0
  I am a regular here so it hurts to give a bad review but today I visited and the MANAGER NAMED TYE was extremely rude. My friends and I were sitting waiting for our mobile orders and then she approached us shooing us and picking up food in front of us. She tried picking up my cup thinking it was a staff members. She then picked up her left out food and looked at me with a nasty look and never said anything. I work in food and I know there shouldn’t be staff food and drinks sitting around the guest dining area. Highly unsanitary. I have also visited this location on multiple occasions where this same manager has been sitting in guest couches hitting her vape and not appearing proactive at all. Seems to be poor management but the remaining staff is so sweet and respectful, I hate they’re being managed by such a rude, disrespectful and seemingly lazy manager.

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