Dunkin'

3.8
603 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5133 South Blvd, Charlotte, NC
28217, United States

Hours

Reviews

3.8
603 reviews
5 stars
302
4 stars
108
3 stars
60
2 stars
30
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unprofessional behavior from staff.

Order Accuracy

Numerous customers reported issues with incorrect orders and poor attention to detail, leading to dissatisfaction.

Cleanliness

Several reviews mentioned cleanliness issues within the store, including dirty tables and unsanitary conditions.

Speed of Service

While some customers praised the quick service, others noted that the location can be slow, especially during busy hours.

Product Quality

Mixed reviews on food and drink quality, with some customers enjoying their items while others reported stale or poorly made products.
  • JB
    Joseph Bruno
    Nov 11, 2025
    1.0
    There was pee all over the bathroom floors. It was sticky and you can still see the yellow on the floor from the pee The bathrooms were disgusting and a good way to get sick. Fingerprints all over everything and pee all over floor. T
  • AA
    Aaron
    Nov 9, 2025
    3.0
    honestly pretty hit or miss.. i guess it depends on who all is working. also very common to see granulated sugar being used in iced drinks here, when it should be the liquid sugar pumps..but i guess it doesn't matter that much, just have to mix it up well. still prefer my coffee pot at home for basic hot coffee though lol
  • CP
    César Padilla
    Oct 27, 2025
    4.0
    Esque hay veces que no hay donas de las que uno quiere y no hay mucha bariedad
  • ML
    Monica Lujan
    Sep 30, 2025
    5.0
    This Dunkin Donuts was so fast and efficient when i went in the morning rush. The lady saw me trying to order an the automated kiosk and quickly offered to take my order. The food came out quickly, fresh and hot.
  • QM
    Queen Sette Money
    Sep 24, 2025
    5.0
    I go to dunkin every day & south Blvd is my favorite location (they never mess my coffee up like other locations & it’s always perfect) also Virginia is my favorite she’s always in a good mood and so sweet. Thank you south Blvd dunkin!! ❤️

Frequently Asked Questions About Dunkin'

What are the main offerings at Dunkin' in Charlotte, NC?

Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and baked goods, available for breakfast, lunch, and brunch.

What are the regular opening hours of Dunkin' at 5133 South Blvd?

Dunkin' is open Monday to Friday from 5:00 AM to 8:00 PM, and on weekends from 6:00 AM to 8:00 PM.