Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
455 reviews
5 stars
244
4 stars
70
3 stars
47
2 stars
26
1 star
68
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, leading to frustration and dissatisfaction.
Service Speed
Numerous reviews highlighted consistently slow service, particularly in the drive-thru, causing long wait times.
Customer Service
While some staff were praised for their friendliness and professionalism, others received criticism for rudeness and lack of attentiveness.
Cleanliness
Several customers noted cleanliness issues, including dirty facilities and unsanitary conditions.
Product Quality
Feedback on food and drink quality was mixed, with some items praised while others were reported as incorrect or unsatisfactory.
- RMrobert mylesOct 7, 20253.0I ordered two egg and cheese sandwiches. One was correct the other was with a sausage patty I was disgusted because I didn't expect something I paid for to be messed up. I don't want to rant but that is the quickest way to have someone sue this place. I like this place but please look at the order that are placed. I have worked fast food so I get it and how busy it can be.
- AAanteeOct 5, 20251.0all employees sitting outside smoking, walk into an empty building, of course my mobile pick up order wasn’t done when i came in. ridiculous.
- JHJon HopkinsSep 28, 20255.0I wasn't sure if I was going to get service due to it being within 5 minutes of them closing. But they made sure I got my coffee for my trip home
- DRDen RlanSep 24, 20255.0The barista made my drink so good. The guy making my food was so nice. Would recommend :)
- SSSkyeJul 22, 20255.0I had an amazing and professional experience at this Dunkin’ location! I came around 9:50 AM for a mobile order, and everything was ready, smooth, and handled with care. This location has truly done a complete 360—the improvement is clear! I especially want to shout out the morning shift team—they are so kind, fast, and professional. Thank you for starting my day off right!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 2037 W. Sugar Creek Rd, Charlotte, NC?
Dunkin' at this location is open Monday to Friday from 5:00 AM to 5:00 PM, and Saturday to Sunday from 6:00 AM to 5:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Dunkin' provides delivery service, but does not have curbside pickup available.
What kinds of meals are served at Dunkin' on W. Sugar Creek Rd?
This Dunkin' location serves breakfast, lunch, and brunch options.
What are the specialities and popular menu items at this Dunkin' location?
Specialties include espresso, coffee, breakfast sandwiches, donuts, and tea with over 50 varieties of donuts and numerous premium beverages available.
Can I order ahead using a mobile app to skip the line at Dunkin'?
Yes, customers can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab-and-go experience.
Does this Dunkin' location have a drive-thru for convenient service?
Yes, this Dunkin' location features a drive-thru option for quick and convenient service.
Is there free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this Dunkin' store.
How can nearby Baskin-Robbins ice cream shop complement my visit to Dunkin'?
After enjoying coffee or breakfast at Dunkin', you can visit nearby Baskin-Robbins for delicious ice cream treats, offering a sweet dessert option close by.
What nearby grocery stores can I visit when I come to Dunkin' on W. Sugar Creek Rd?
Food Lion supermarket is located nearby, so you can conveniently shop for groceries before or after your visit to Dunkin'.
Are there nearby medical centers I can visit when I'm at Dunkin' on W. Sugar Creek Rd?
Yes, ArchWell Health and Julia M Funck medical centers are nearby, making this Dunkin' location convenient for healthcare appointments or visits.