Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
489 reviews
5 stars
262
4 stars
92
3 stars
49
2 stars
28
1 star
58
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed; while some praise friendly and quick service, others report long wait times and rude staff.
Inconsistency
Many customers noted inconsistency in order accuracy and product availability, leading to frustration and dissatisfaction.
Cleanliness
The location is generally described as clean and well-maintained, contributing positively to the customer experience.
Management Issues
Several reviews highlight problems with management, particularly regarding staff treatment and customer service training.
Product Quality
Feedback on food and drink quality varies, with some customers enjoying their orders while others report stale items and incorrect preparations.
- DSDan SwintonNov 5, 20255.0Nice and clean. Quick service. Definitely better than Krispy Cream
- KWKrissy WashingtonOct 11, 20255.0This is the first DD that I’ve been in that was a pleasant experience. The cashier was very friendly and our drinks came out quickly despite it being very busy. The employees seemed liked they actually wanted to be there which is almost never the case any time I’ve been in a DD. Great job to the management and staff.
- MSMax SorokaSep 29, 20255.0One of the better Duncans around the area
- NNNickSep 17, 20255.0I’ve had an awesome experience every time. I usually go here early in the morning. The employees are awesome here
- SSSnowSep 9, 20253.0Service was terrible today. I waited 10 mins for my drink to be made while the new guy walked around with my cup in his hand while the manager was in the back on the phone. Just to get it back and it was all milk. I'm going to check out hilltop across the street tomorrow because I'm getting sick of spending $6 a day for hit or miss coffee and long wait times when nobody is even in the store.
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Charlotte, NC?
This Dunkin' location is open from 5:30 AM to 9:00 PM Monday through Friday, and from 6:00 AM to 9:00 PM on weekends.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this location offers both delivery and curbside pickup services for customer convenience.
What are some new holiday drinks available at this Dunkin' restaurant?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher as part of the holiday menu.
Can I order ahead using a mobile app for a quick and easy experience at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience, including via the Apple Store and Google Play app links.
What types of food and drinks are served at this Dunkin' location?
This Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and various breakfast, lunch, and brunch items.
Is there a drive-thru available at this Dunkin' Charlotte location?
No, this location does not have a drive-thru service, but offers curbside pickup and delivery instead.
Are there any popular dining options near this Dunkin' in Charlotte, NC?
Yes, nearby dining options include Jimmy John's sandwich shop, Tintin Cafe for sushi and Japanese food, Baskin-Robbins ice cream shop, and Bojangles' fast food chicken restaurant.
What nearby health and medical services are located close to this Dunkin'?
Nearby health services include Oak Valley Medical Clinic, Asthma & Allergy Specialists PA, Sullivan Family Chiropractic & Massage Therapy, LabCorp, and Mallard Crossing Medical Park.
Are there any nearby convenience stores or gas stations close to this Dunkin'?
Yes, nearby convenience and fuel options include Kangaroo Express, Shell gas station, and Circle K convenience store and car wash.
How can nearby businesses like ITLogix, LLC or real estate agents be helpful to customers visiting this Dunkin'?
Customers visiting Dunkin' can also access IT support services from ITLogix, LLC or real estate services from nearby agents like Trena Miller and Transformation Homes LLC if needed during their visit.