Dunkin'

4.0
489 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3014 Driwood Ct, Charlotte, NC
28269, United States

Hours

Reviews

4.0
489 reviews
5 stars
262
4 stars
92
3 stars
49
2 stars
28
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some praise friendly and quick service, others report long wait times and rude staff.

Inconsistency

Many customers noted inconsistency in order accuracy and product availability, leading to frustration and dissatisfaction.

Cleanliness

The location is generally described as clean and well-maintained, contributing positively to the customer experience.

Management Issues

Several reviews highlight problems with management, particularly regarding staff treatment and customer service training.

Product Quality

Feedback on food and drink quality varies, with some customers enjoying their orders while others report stale items and incorrect preparations.
  • DS
    Dan Swinton
    Nov 5, 2025
    5.0
    Nice and clean. Quick service. Definitely better than Krispy Cream
  • KW
    Krissy Washington
    Oct 11, 2025
    5.0
    This is the first DD that I’ve been in that was a pleasant experience. The cashier was very friendly and our drinks came out quickly despite it being very busy. The employees seemed liked they actually wanted to be there which is almost never the case any time I’ve been in a DD. Great job to the management and staff.
  • MS
    Max Soroka
    Sep 29, 2025
    5.0
    One of the better Duncans around the area
  • NN
    Nick
    Sep 17, 2025
    5.0
    I’ve had an awesome experience every time. I usually go here early in the morning. The employees are awesome here
  • SS
    Snow
    Sep 9, 2025
    3.0
    Service was terrible today. I waited 10 mins for my drink to be made while the new guy walked around with my cup in his hand while the manager was in the back on the phone. Just to get it back and it was all milk. I'm going to check out hilltop across the street tomorrow because I'm getting sick of spending $6 a day for hit or miss coffee and long wait times when nobody is even in the store.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Charlotte, NC?

This Dunkin' location is open from 5:30 AM to 9:00 PM Monday through Friday, and from 6:00 AM to 9:00 PM on weekends.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this location offers both delivery and curbside pickup services for customer convenience.