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Dunkin'

4.0
(498 reviews)

Business Details

3014 Driwood Ct, Charlotte, NC
28269, United States
(704) 717-7300
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3014 Driwood Ct, Charlotte, NC
28269, United States

Hours

Reviews

4.0
498 reviews
5 stars
267
4 stars
92
3 stars
49
2 stars
29
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some employees being friendly and efficient while others are rude or unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, particularly with drinks and food items not matching requests.

Cleanliness and Environment

The location is generally noted for being clean and well-maintained, contributing positively to the customer experience.

Management Issues

Several reviews highlighted problems with management, including confrontational behavior and poor handling of customer complaints.

Product Quality

While some customers praised the quality of food and drinks, others reported stale items and inconsistencies in preparation.
  • SZ
    Shy Zakaria-Singh
    Feb 6, 2026
    5.0
    My little one loves donuts. After the gym we stop by here sometimes so my son can get his donut fix on the wknds.
  • SS
    Snow
    Jan 26, 2026
    3.0
    I can tell when there's no manager present . I went in today to pick up a mobile order and the employees were playing inappropriate music again. It's family establishment. Playing wham in a circle is wild!
  • SP
    sai praveen
    Jan 22, 2026
    1.0
    The staff behavior was very disappointing. They were unwilling to take orders and kept insisting that I use the kiosk, even though the store was empty. If they’re not prepared to serve customers, they shouldn’t be working there.
  • UI
    Under thee Influence
    Jan 3, 2026
    2.0
    I am leaving 2 stars because I placed my order for curbside pickup, meaning someone will bring it out to me. Well I guess that’s not what it means here. Sat in the parking lot waiting about 10 min before getting out and seeing my order on the counter. Don’t offer curbside pickup if you’re not going to honor it. Otherwise the strawberry daydream refresher was amazing.
  • CS
    Cameron Sieradzan
    Dec 30, 2025
    5.0
    This is the best Dunkin around. The employees here take great pride in their food quality and service. It’s the people that work here that make this the best Dunkin location in Charlotte!

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Charlotte, NC?

This Dunkin' location is open from 5:30 AM to 9:00 PM Monday through Friday, and from 6:00 AM to 9:00 PM on weekends.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this location offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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