Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including wrong drinks and missing items.
Staff Attitude
While some staff were praised for their friendliness, numerous reviews mentioned unprofessional and indifferent behavior from employees.
Food Quality
Several customers expressed dissatisfaction with the quality of food, including stale donuts and poorly prepared items.
Cleanliness
There were complaints about the cleanliness of the store and unsanitary conditions in the bathroom.
BW
Bret Wolter
1 day ago
1.0
Typically love Dunkin’ Donuts, but avoid this one. Didn’t get half of my mobile order (I guess my fault for not checking it before). No help from corporate complaining or on the app. Also no help when calling the store. Just go another mile down the road and go to a different one.
MA
Michael Ammirata
Jan 18, 2026
1.0
Absolutely terrible service... make sure you have 20 minutes to sit at the drive through speaker while they keep telling you to "give us a second".
BJ
Bobby Linton Jr.
Jan 10, 2026
5.0
Scarlett was amazing really made the best drinks while offering the best experience. Really set the tone and made my morning great.
SH
S. Hopper
Dec 24, 2025
3.0
People pulling in from busy S. Kings Drive then abruptly stopping rather than making room 4 other drivers are rude, inconsiderate & will cause an accident. Driveway is narrow and small.
TM
Tierra McDonald
Dec 8, 2025
1.0
The owner or the manager, Hispanic lady with glasses very rude and unpleasant refuse to give me extra whip cream on my hot chocolate and correcting staff right at the register about a price of a mini donut…. Just rude and unpleasant
What are the hours of operation for Dunkin' at 701 S Kings Dr, Charlotte, NC?
Dunkin' is open from 5:00 AM to 8:00 PM Monday through Thursday, 5:00 AM to 6:00 PM on Friday, 6:00 AM to 8:00 PM on Saturday, and 6:00 AM to 7:00 PM on Sunday.
Does this Dunkin' location offer drive-thru and delivery services?
Yes, this Dunkin' location has a drive-thru and offers both curbside pickup and delivery services.
What are some of the specialty items offered at this Dunkin'?
They offer espresso, coffee, donuts, breakfast sandwiches, and tea, including seasonal items like Cookie Butter Cloud Latte and Peppermint Mocha.
Is it possible to order ahead using a mobile app at this Dunkin' location?
Yes, customers can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
Does this Dunkin' serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, brunch, and also offers late-night food options.
Is free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this Dunkin' shop.
Which nearby places can I visit before or after grabbing a coffee at Dunkin'?
You can visit nearby places such as Charlotte Uptown Greenway park for a walk, Baskin-Robbins for ice cream, or Nothing Bundt Cakes for desserts after your Dunkin' visit.
Are there other food or beverage options near this Dunkin' location?
Yes, nearby you can find McDonald's, Gong Cha bubble tea, and Midwood Smokehouse barbecue restaurant.
What other services are available near Dunkin' at 701 S Kings Dr?
Nearby services include Mattress Firm for retail shopping, Michael Stout dentist office, and Fifth Third Bank & ATM for financial services.
How can the nearby transit and amenities help customers visiting this Dunkin'?
Customers can combine their visit with stops at nearby amenities like the Charlotte Uptown Greenway for outdoor activity, or grab banking and shopping needs at Fifth Third Bank and Mattress Firm located close by.
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