Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
686 reviews
5 stars
329
4 stars
134
3 stars
76
2 stars
42
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor service and negative attitudes from employees.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including wrong drinks and missing items, leading to customer frustration.
Food Quality
Several customers mentioned that food items, particularly donuts and breakfast sandwiches, were stale or poorly prepared.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and friendly demeanor.
Cleanliness
There were complaints about the cleanliness of the store, including dirty tables and unsanitary conditions.
- BJBobby Linton Jr.2 days ago5.0Scarlett was amazing really made the best drinks while offering the best experience. Really set the tone and made my morning great.
- SHS. HopperDec 24, 20253.0People pulling in from busy S. Kings Drive then abruptly stopping rather than making room 4 other drivers are rude, inconsiderate & will cause an accident. Driveway is narrow and small.
- TMTierra McDonaldDec 8, 20251.0The owner or the manager, Hispanic lady with glasses very rude and unpleasant refuse to give me extra whip cream on my hot chocolate and correcting staff right at the register about a price of a mini donut…. Just rude and unpleasant
- BWbryan wardDec 7, 20251.0This is the 1st review I have ever left. It took 6 tries to get my order correct from a mobile order.
- JRJulie ReedNov 11, 20251.0dreadful coffee. I ordered in the mobile app and was 5 minutes away. Waited in drive thru for about 10 minutes with 2 cars in front of me. Coffee was not even close to being hot. It was almost cold. Tasted burned and bitter. Dunkin's quality has really declined in the past year or so. Drive thru worker was pleasant and greeted me by name
Frequently Asked Questions About Dunkin'
What are the hours of operation for Dunkin' at 701 S Kings Dr, Charlotte, NC?
Dunkin' is open from 5:00 AM to 8:00 PM Monday through Thursday, 5:00 AM to 6:00 PM on Friday, 6:00 AM to 8:00 PM on Saturday, and 6:00 AM to 7:00 PM on Sunday.
Does this Dunkin' location offer drive-thru and delivery services?
Yes, this Dunkin' location has a drive-thru and offers both curbside pickup and delivery services.
What are some of the specialty items offered at this Dunkin'?
They offer espresso, coffee, donuts, breakfast sandwiches, and tea, including seasonal items like Cookie Butter Cloud Latte and Peppermint Mocha.
Is it possible to order ahead using a mobile app at this Dunkin' location?
Yes, customers can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
Does this Dunkin' serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, brunch, and also offers late-night food options.
Is free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this Dunkin' shop.
Which nearby places can I visit before or after grabbing a coffee at Dunkin'?
You can visit nearby places such as Charlotte Uptown Greenway park for a walk, Baskin-Robbins for ice cream, or Nothing Bundt Cakes for desserts after your Dunkin' visit.
Are there other food or beverage options near this Dunkin' location?
Yes, nearby you can find McDonald's, Gong Cha bubble tea, and Midwood Smokehouse barbecue restaurant.
What other services are available near Dunkin' at 701 S Kings Dr?
Nearby services include Mattress Firm for retail shopping, Michael Stout dentist office, and Fifth Third Bank & ATM for financial services.
How can the nearby transit and amenities help customers visiting this Dunkin'?
Customers can combine their visit with stops at nearby amenities like the Charlotte Uptown Greenway for outdoor activity, or grab banking and shopping needs at Fifth Third Bank and Mattress Firm located close by.