Brand Certified
Dunkin'
3.8(690 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
701 S Kings Dr, Charlotte, NC
28204, United States
Certified by Dunkin' • Mar 01, 2026
(704) 331-2940
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.8
690 reviews
5 stars
330
4 stars
134
3 stars
76
2 stars
42
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude or indifferent staff, while a few praised friendly and helpful employees.
Order Accuracy
Numerous customers reported issues with incorrect orders, including wrong drinks and missing items, leading to frustration and disappointment.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the bathroom.
Food Quality
Mixed reviews on food quality, with some customers enjoying their meals while others reported stale or poorly prepared items.
Drive-Thru Experience
The drive-thru service received mixed feedback, with some praising quick service while others complained about long waits and poor communication.
- BKBeverly Keith2 days ago5.0I love the bowtie donuts, chocolate eclair with the creme in the middle.
- JRjenna realey3 days ago1.0A few weeks ago I overheard a disgusting statement from what I believe to be the manager. I don't believe the use of the n-word is appropriate in the workplace, ESPECIALLY if you can't say it at all. That's ridiculous. On top of the blatant racism, my coffee tasted like cleaning product, the sugar and syrup all settled at the bottom. Do better.
- BWBret WolterFeb 11, 20261.0Typically love Dunkin’ Donuts, but avoid this one. Didn’t get half of my mobile order (I guess my fault for not checking it before). No help from corporate complaining or on the app. Also no help when calling the store. Just go another mile down the road and go to a different one.
- MAMichael AmmirataJan 18, 20261.0Absolutely terrible service... make sure you have 20 minutes to sit at the drive through speaker while they keep telling you to "give us a second".
- BJBobby Linton Jr.Jan 10, 20265.0Scarlett was amazing really made the best drinks while offering the best experience. Really set the tone and made my morning great.
Frequently Asked Questions About Dunkin'
What are the hours of operation for Dunkin' at 701 S Kings Dr, Charlotte, NC?
Dunkin' is open from 5:00 AM to 8:00 PM Monday through Thursday, 5:00 AM to 6:00 PM on Friday, 6:00 AM to 8:00 PM on Saturday, and 6:00 AM to 7:00 PM on Sunday.
Does this Dunkin' location offer drive-thru and delivery services?
Yes, this Dunkin' location has a drive-thru and offers both curbside pickup and delivery services.
What are some of the specialty items offered at this Dunkin'?
They offer espresso, coffee, donuts, breakfast sandwiches, and tea, including seasonal items like Cookie Butter Cloud Latte and Peppermint Mocha.
Is it possible to order ahead using a mobile app at this Dunkin' location?
Yes, customers can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
Does this Dunkin' serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, brunch, and also offers late-night food options.
Is free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this Dunkin' shop.
Which nearby places can I visit before or after grabbing a coffee at Dunkin'?
You can visit nearby places such as Charlotte Uptown Greenway park for a walk, Baskin-Robbins for ice cream, or Nothing Bundt Cakes for desserts after your Dunkin' visit.
Are there other food or beverage options near this Dunkin' location?
Yes, nearby you can find McDonald's, Gong Cha bubble tea, and Midwood Smokehouse barbecue restaurant.
What other services are available near Dunkin' at 701 S Kings Dr?
Nearby services include Mattress Firm for retail shopping, Michael Stout dentist office, and Fifth Third Bank & ATM for financial services.
How can the nearby transit and amenities help customers visiting this Dunkin'?
Customers can combine their visit with stops at nearby amenities like the Charlotte Uptown Greenway for outdoor activity, or grab banking and shopping needs at Fifth Third Bank and Mattress Firm located close by.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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