Brand Certified
Dunkin'
2.8(133 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
9396 Sullivan Vale Lane, Charlotte, NC
28215, United States
Certified by Dunkin' • Mar 01, 2026
(704) 318-7884
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
2.8
133 reviews
5 stars
48
4 stars
10
3 stars
8
2 stars
8
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service is inconsistent, with many reports of rude staff and long wait times, particularly in the drive-thru.
Product Quality
Several customers noted issues with incorrect orders and subpar food and drink quality, including cold items and poorly made beverages.
Staff Friendliness
While some customers praised friendly staff, many others reported a lack of greetings and engagement from employees.
Cleanliness
The location is generally reported as clean, but some customers experienced issues with food freshness.
- ZWZack WilliamsFeb 14, 20265.0My drink and doughnut made my day.
- JLJ LFeb 7, 20265.0Quick, friendly service
- KTKhadasia TateJan 20, 20261.0this location gets you in and out because they throw the drinks together in two seconds. signature latte tastes like coffee with a splash or milk and a extra water. customer service shouldn’t even get a star.
- FNFrancis NortzJan 17, 20261.0Was the only person in there stood for 5 minutes not a hello we will be with you nothing they looked at but no service ended u0 walking out with nothing
- DBDarkest BroccoliJan 7, 20265.0I stopped going to Dunkin For a long time this location opened up kind of near my home. I went once and I will say I keep on coming back. The girls in the morning are spectacular the daytime staff when it’s busy is amazing and there’s this really nice African-American guy with a pointy goatee he always make sure to check me out because he knows how much I hate the computer at the front desk and I love him for it. This location is amazing and I hope it can stay staffed like this for a long time to come.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website