Domino's Pizza

3.2
1228 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Charlotte? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 9630 University City Blvd Suite F Ste F.

Location

Domino's Pizza
9630 University City Blvd Suite F, Charlotte, NC
28213, United States

Hours

Reviews

3.2
1,228 reviews
5 stars
466
4 stars
187
3 stars
84
2 stars
55
1 star
436

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant delays in food delivery, with some waiting over two hours and experiencing unresponsive customer service.

Food Quality

While many customers praised the taste and quality of the pizza, there were complaints about incorrect orders and unsatisfactory food preparation.

Customer Service

Feedback highlighted inconsistent customer service, with some staff being friendly and helpful, while others were described as rude or unprofessional.

Cleanliness and Atmosphere

Several reviews noted the cleanliness of the location and a pleasant atmosphere, particularly with seasonal decorations.

Order Accuracy

Multiple customers experienced issues with incorrect orders, including missing items and wrong toppings, leading to frustration.
  • JH
    Josselyne Hernandez
    3 days ago
    1.0
    I make a order and never came they tell me it was 40 mins and it’s been like 1 hour and half and still not here so disappointing 🙃
  • ER
    ERobs The Robinson's
    5 days ago
    1.0
    Came to get a pizza not a smile or friendliness from the front counter person I don't know why I keep coming back to this Domino's they are extremely rude and ignorant in here. And it's not all of them just to be clear.
  • DY
    Danait Habtemariam Y
    Nov 11, 2025
    1.0
    Dear Domino’s Management, I am writing to express my disappointment with the service at your 9630 University City blvd suite F branch. On Tuesday 3:05 pm . I called to place an order, and the phone rang for approximately 18 minutes without anyone answering. This is not the first time this has happened — it’s actually the third time I’ve experienced the same issue when trying to order by phone. Out of frustration, I drove to the store, only to find the phone still ringing unanswered. When I arrived, an employee named Leila came to the counter to take my order. I mentioned that I had been calling for 18 minutes with no response, and her only reply was “ok.” When I asked if “ok” was her response to my complaint, she ignored the question and said, “we’re busy.” While I understand the store can get busy, this repeated issue and the dismissive attitude from staff are unacceptable. If phone orders are no longer being taken, please communicate that clearly to customers so we can use another ordering method instead of wasting time calling. As a regular Domino’s customer, I expect better communication and more professional customer service. Thank you for looking into this matter and addressing both the unanswered calls and staff behavior.
  • DS
    Dipal Shah
    Nov 10, 2025
    4.0
    A team member greeted me in lobby. They suggested me dipping cups as well. Was hoping the marinara sauce came w/ parm bites but everything else was great as always!
  • YS
    Yaluz Sierra
    Nov 1, 2025
    1.0
    By far thee worst location in the state. Drivers never actually deliver the food. The app that’s suppose to accurately track when your food leaves the facility must either not be accurate or the drivers are that incompetent that it takes them 40mins plus to get across the street! If you ever get your food. Then they never answer the phone you’ll be on hold for over 20 mins without speaking with an actual human being. I’ve experienced this multiple Times and it’s always the same thing. If I can rate this store a - 192282829 stars I would.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Charlotte offer?

Domino's offers Specialty Pizzas and allows you to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the operating hours for Domino's Pizza at 9630 University City Blvd Suite F?

Open daily from 10:00 AM to 2:00 AM, with extended hours until 3:00 AM on Fridays and Saturdays.