Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Charlotte? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 9630 University City Blvd Suite F Ste F.
Numerous customers reported significant delays in food delivery, with some waiting over two hours and experiencing unresponsive customer service.
Food Quality
While many customers praised the taste and quality of the pizza, there were complaints about incorrect orders and unsatisfactory food preparation.
Customer Service
Feedback highlighted inconsistent customer service, with some staff being friendly and helpful, while others were described as rude or unprofessional.
Cleanliness and Atmosphere
Several reviews noted the cleanliness of the location and a pleasant atmosphere, particularly with seasonal decorations.
Order Accuracy
Multiple customers experienced issues with incorrect orders, including missing items and wrong toppings, leading to frustration.
JH
Josselyne Hernandez
3 days ago
1.0
I make a order and never came they tell me it was 40 mins and it’s been like 1 hour and half and still not here so disappointing 🙃
ER
ERobs The Robinson's
5 days ago
1.0
Came to get a pizza not a smile or friendliness from the front counter person I don't know why I keep coming back to this Domino's they are extremely rude and ignorant in here. And it's not all of them just to be clear.
DY
Danait Habtemariam Y
Nov 11, 2025
1.0
Dear Domino’s Management,
I am writing to express my disappointment with the service at your 9630 University City blvd suite F branch. On Tuesday 3:05 pm . I called to place an order, and the phone rang for approximately 18 minutes without anyone answering. This is not the first time this has happened — it’s actually the third time I’ve experienced the same issue when trying to order by phone.
Out of frustration, I drove to the store, only to find the phone still ringing unanswered. When I arrived, an employee named Leila came to the counter to take my order. I mentioned that I had been calling for 18 minutes with no response, and her only reply was “ok.” When I asked if “ok” was her response to my complaint, she ignored the question and said, “we’re busy.”
While I understand the store can get busy, this repeated issue and the dismissive attitude from staff are unacceptable. If phone orders are no longer being taken, please communicate that clearly to customers so we can use another ordering method instead of wasting time calling.
As a regular Domino’s customer, I expect better communication and more professional customer service.
Thank you for looking into this matter and addressing both the unanswered calls and staff behavior.
DS
Dipal Shah
Nov 10, 2025
4.0
A team member greeted me in lobby. They suggested me dipping cups as well. Was hoping the marinara sauce came w/ parm bites but everything else was great as always!
YS
Yaluz Sierra
Nov 1, 2025
1.0
By far thee worst location in the state. Drivers never actually deliver the food. The app that’s suppose to accurately track when your food leaves the facility must either not be accurate or the drivers are that incompetent that it takes them 40mins plus to get across the street! If you ever get your food. Then they never answer the phone you’ll be on hold for over 20 mins without speaking with an actual human being. I’ve experienced this multiple
Times and it’s always the same thing. If I can rate this store a - 192282829 stars I would.
What types of pizzas does Domino's Pizza in Charlotte offer?
Domino's offers Specialty Pizzas and allows you to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.
What are the operating hours for Domino's Pizza at 9630 University City Blvd Suite F?
Open daily from 10:00 AM to 2:00 AM, with extended hours until 3:00 AM on Fridays and Saturdays.
Does Domino's Pizza in Charlotte offer delivery and pickup services?
Yes, they provide delivery, curbside pickup, and no-contact delivery options.
How can I order Domino's Pizza for delivery or carryout in Charlotte?
You can place orders for delivery or carryout online via Domino's official website or their app.
What payment methods are accepted at Domino's Pizza on University City Blvd?
Accepted payments include cash, credit cards like Visa, Mastercard, American Express, Discover, digital wallets like Apple Pay and Samsung Pay, Bitcoin, Afterpay, Klarna, Paypal, Zelle, and more.
Does Domino's Pizza serve vegetarian dishes at this location?
Yes, vegetarian dishes are available at this Domino's Pizza location.
Are there any mobile phone stores near Domino's Pizza that customers might visit?
Yes, Total Wireless and Boost Mobile, both mobile phone stores and telecommunication companies, are nearby and convenient if you need phone services or accessories.
Can customers visit any sporting goods or thrift stores near Domino's Pizza?
Play It Again Sports, a sporting goods and thrift store, is nearby and a great place to check out sports gear or used items before or after your pizza visit.
Are there other dining options close to Domino's Pizza on University City Blvd?
Yes, nearby dining options include Hanaya Garden Japanese Grill offering Japanese cuisine and UNCC Domino's Pizza for additional pizza choices.
How might the nearby UPS Access Point and DHL Express Service Point benefit Domino's Pizza customers?
The nearby UPS Access Point and DHL Express Service Point offer convenient options for shipping and package pick-up, which can be useful when running errands before or after ordering pizza.