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Domino's Pizza

3.1
(800 reviews)

Business Details

3223 The Plaza, Charlotte, NC
28205, United States
(704) 375-8794
http://www.dominos.com/?utm_campaign=menutest

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Charlotte? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 3223 The Plaza .

Location

Domino's Pizza
3223 The Plaza, Charlotte, NC
28205, United States

Hours

Reviews

3.1
800 reviews
5 stars
313
4 stars
99
3 stars
62
2 stars
42
1 star
284

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including unresponsive staff, long wait times on the phone, and rude interactions.

Delivery Issues

Many customers experienced significant delays in delivery times, often exceeding two hours, with some orders never arriving.

Order Accuracy

Several reviews mentioned incorrect orders being received, including wrong toppings and missing items.

Food Quality

Customers reported issues with food quality, including burnt pizzas, hard crusts, and inadequate toppings.

Positive Experiences

Despite the negative feedback, some customers praised the staff's friendliness and the quality of the food when orders were correct and timely.
  • HJ
    H. H. Jackson
    6 days ago
    4.0
    Would have given 5 stars if someone would've answered the phone when I needed help switching the time of an online order that was set for a future time, in error. It was fixed when I arrived at the location but it would have been better experience if the option is available
  • SC
    Shannon Cates
    Feb 15, 2026
    1.0
    Hands-down, the worst pizza delivery experience I have ever had in my life. It prepared my order on the app for over an hour. I sat on hold to talk to the store for 10 minutes when they finally decided to put my pizza in the oven hung up tried to call back. Waited on hold another 10 minutes. They never answered the phone and then it went out for delivery. Still can't get anyone out. The store couldn't get anyone at corporate sent a giant email on the issue. You can't sit there and let it prepare for over an hour. Stick it in the oven deliver it and never answer your phone. I have never seen Customer Service like this. You couldn't even get my order right I spent over $52 on pizza and you couldn't even get it right you gave us regular hand tossed crust when we ordered thin and crispy. People ordered thin and crispy for a reason so not only do you have zero Customer Service you do not answer your phone you take a ridiculous amount of time to fill orders then you don't even get the freaking order right never again Domino's you are trash as a business!
  • NW
    Nevaeh Williams
    Feb 14, 2026
    1.0
    I had ordered to pizza from here and both of my pizza were hard the crust was hard and it was barely any sauce on both of them and it arrived here with a hard crust on both of them and I cannot even eat the pizza.
  • ED
    Elle D
    Feb 6, 2026
    1.0
    One piece of bacon on each slice worst pizza
  • AN
    Abdoulaye Ndiaye
    Feb 5, 2026
    5.0
    Member greeted me when I walked in, exquisite service. With premium quality pizza. They also suggested adding dipping cups to make my meal extra savory. Highly recommend!

Frequently Asked Questions About Domino's Pizza

What are the delivery hours for Domino's Pizza at 3223 The Plaza, Charlotte?

Delivery is available daily from 10:30 AM to 12:00 AM, except on Fridays and Saturdays when it extends to 1:00 AM.

Can I place a pickup order at Domino's Pizza in Charlotte?

Yes, pickup is available daily from 10:30 AM to midnight, and until 1:00 AM on Fridays and Saturdays.

Brand Certified Facts from Domino's Pizza

Domino's Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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