Domino's Pizza

2.4
525 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Charlotte? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 2801 Freedom Dr .

Location

Domino's Pizza
2801 Freedom Dr, Charlotte, NC
28208, United States

Hours

Reviews

2.4
525 reviews
5 stars
129
4 stars
46
3 stars
25
2 stars
28
1 star
297

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported consistently slow service, with many orders taking excessively long to be fulfilled.

Customer Service

Feedback highlighted a lack of professionalism and rudeness from staff, with multiple instances of poor customer interactions.

Order Accuracy

Several reviews mentioned incorrect orders, missing items, and unsatisfactory food quality, indicating a need for better attention to detail.

Cleanliness and Safety

Concerns were raised about unsanitary practices, including staff not wearing gloves while handling food.
  • KB
    K.s Bell
    Dec 22, 2025
    1.0
    absolutely the worse this was my fault for coming to this location. ALWAYS SLOW THEY NEED SERIOUS HELP. THIS IS THE WORSE PLACE TO ORDER FROM
  • AB
    Arthur Broadnax
    Dec 14, 2025
    5.0
    I had a horrible experience on December 13 Night Shift ordering food.at the Charlotte Freedom Dr location The manager was a complete idiot. The staff were idiots. They had my family drive to the store and asked her her name had her way 45 minutes then asked her her name again without making the food that I had already ordered paid for, and they say it was being delivered at the calling the store they told us to come and pick it up, and that was the result when she got there while she was at the store two hours later the food was Deliver code messy I called the store this morning. Spoke with a young manager named Aiden. The problem was solve with straight professionalism on every level I would like to think this manager for their professionalism.
  • MI
    Mrsolodolo i
    Dec 13, 2025
    1.0
    This location will waste your time. Whether or not you’re ordering at lunchtime, dinner time late hours or even in the morning, it will always be late, you will be greeted with an attitude from almost every driver because they will be annoyed for some reason. I’ve been giving this location the benefit of the doubt for almost over a year but it’s the same thing over and over. Stay away if you can.
  • DC
    Donna Cook
    Nov 26, 2025
    1.0
    I made an order at 10:55 Tuesday 11/25/2025 over the phone. At 11:30, I still hadn't received my order so I tried to call the store since it said I would receive it in 28 minutes. No answer. At 12:00, called again. No answer. And now the recording states that they are closed. Looked on the Dominos tracker and found out that my order had been cancelled. I didn't cancel the order. So I called the store at 12:15 on 11/26. First, a man named Chris answered. Said he was the manager, but he wasn't. And he was rude when I was explaining why I was calling. So he put me on hold. Then Nadia answered. After I told her what happened, she stated that she didn't work at night but they were busy and only had one driver. So in her words "they probably just took it apon themselves to cancel my order." Well, it was my birthday and it would have been nice to know that they couldn't make my order. They had every way of contacting me, but didn't. I'm also a restaurant manager. And it is my professional practice not to treat my customers like this. Or at least call them and let them know that I couldn't fulfill their order. Now I'm out $30.00 and we had to find something else to eat for the birthday dinner. You all need to do better. I will not order from here again.
  • CD
    chetara “Carolina Girl” Davis
    Nov 21, 2025
    1.0
    This location needs to rest, staff regroup, retrain, and get this whole location in order. The food here is always below quality the timeline. This is not there. They forget your items and don’t bring them back who is often cold and partially done. It’s just unsatisfactory service and it just sucks! because get ordering from here is tragic! what happened to the days when you can order from any of the locations in the area???!!!🤬🤬🤬🤬🤬

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Charlotte offer?

Domino's Pizza offers a variety of Specialty Pizzas and allows you to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the delivery hours for Domino's Pizza at 2801 Freedom Dr, Charlotte?

Delivery is available Monday to Thursday and Sunday from 10:30 AM to midnight, and on Friday and Saturday from 10:30 AM to 1:00 AM.