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Dairy Queen (Treat)

4.0
(317 reviews)

Business Details

108B S Sharon Amity Rd, Charlotte, NC
28211-0200, United States
(704) 367-9151
https://www.dairyqueen.com/

About

Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
108B S Sharon Amity Rd, Charlotte, NC
28211-0200, United States

Hours

Reviews

4.0
317 reviews
5 stars
184
4 stars
56
3 stars
21
2 stars
17
1 star
39

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including unpleasant odors and dirty floors and tables.

Customer Service

While some reviews praised friendly and efficient service, many others highlighted rude staff and poor service experiences.

Food Quality

Several customers expressed dissatisfaction with the food quality, including incorrect orders and poorly prepared items.

Management Issues

Numerous reviews indicated a lack of effective management, with complaints about staff training and overall store organization.
  • OA
    Oscar Arrieta
    2 days ago
    5.0
    Great ice cream
  • TT
    Tim
    Jan 4, 2026
    5.0
    Always reliable
  • EP
    Elizabeth Pitman
    Dec 6, 2025
    1.0
    My boyfriend and I call this the stinky Dairy Queen. It always smells like spoiled milk in there. Definitely a poorly managed location.
  • RF
    Renee Flynn
    Sep 13, 2025
    1.0
    This DQ is dirty. Employees are on their phones. Someone needs to clean this place
  • EA
    Enzo Arch
    Sep 6, 2025
    1.0
    This is awful. $16 for 2 cheese dogs, a coke and a milkshake isn’t that bad, if they were good. The cheese dogs were dry buns, soggy dogs, and just cold shredded cheese. The coke, was somehow disgusting. I understand that beverages often taste different in different places. However, this coke tasted the way urinal cakes smell. The milkshake tasted okay, but very quickly became more of an inconvenience than a treat. They over filled it to the point I thought it was a joke, then not even 2 minutes later just liquified. Even with the multiple napkins I got (so thin you could see through them), it wasn’t enough to stop the sloppy flow of my $7 milkshake. Overall, not worth it. Prices are average, and the food is lackluster, to say the least. I’m sure one of the “corporate team members” will respond with a nicely crafted automated reply, but don’t listen, take your money elsewhere

Brand Certified Facts from Dairy Queen (Treat)

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Certified March 01, 2026Yext Knowledge Graph
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