Dairy Queen (Treat)

4.3
1159 reviews

About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
2732 Wilkinson Blvd, Charlotte, NC
28208-5618, United States

Hours

Reviews

4.3
1,159 reviews
5 stars
701
4 stars
254
3 stars
106
2 stars
28
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising the staff while others report rude or unhelpful interactions.

Product Quality

Many customers enjoy the ice cream and treats, but there are complaints about inconsistent quality and portion sizes, particularly with Blizzards.

Nostalgia and Atmosphere

The location is appreciated for its old-school charm and historical significance, contributing to a nostalgic experience for many customers.

Service Speed

While some reviews mention quick service, others highlight long wait times, especially during busy periods.

App and Ordering Issues

Several customers expressed frustration with the app and online ordering process, citing difficulties and lack of clarity.
  • TB
    T. B
    4 days ago
    1.0
    The white cashier Madison needs to learn some customer service etiquette and she if doesn’t like her job she needs to quit ! I placed my order she walked away before even knowing if the transaction went through. My hot fudge Sunday was over filled with fudge. I added strawberries and got more syrup than strawberries. When I asked if I could actually get some strawberries she gave a blank expressionless stare to the other employees like I annoyed her. I guess she thought that was cute but it really rude. She put the strawberries in a cup and pushed it through the window didn’t think to give me a lid. I had to ask for a carrier bc I had other items on top of ask for spoons. I live around the block by the time I got home it was a soupy mess. I don’t know what the problem was but it was almost another issue . I’m a paying customer at the end of the day. Nobody asked her to do anything that wasn’t her job
  • PT
    Pretty Tan
    Nov 8, 2025
    4.0
    Great ice cream treat
  • CL
    Clutch Laughs
    Nov 4, 2025
    2.0
    It was a black girl with a ponytail there that had a poor attitude towards not only me but this sweet old lady that was in front of me. I honestly could care less about her attitude towards me but seeing how she disregarded the old lady, I think it may not be best to have her at the register at all. I didn't eat the ice cream afterwards but it did look good.
  • CM
    Chantell Miller
    Oct 21, 2025
    5.0
    Been my favorite since a child
  • SL
    Shawn Logan
    Sep 24, 2025
    3.0
    This DQ has that classic old-school charm, but the Blizzards are more “vanilla with sprinkles of hope” than fully mixed magic. Toppings are a little shy, and the vibe is more nostalgic than polished—but hey, it’s still hard to be mad while eating ice cream.

Frequently Asked Questions About Dairy Queen (Treat)

What type of treats does Dairy Queen (Treat) on Wilkinson Blvd specialize in?

Dairy Queen (Treat) specializes in soft-serve ice cream and signature shakes, along with Blizzard® Treats and frozen novelties.

What are the operating hours of Dairy Queen (Treat) at 2732 Wilkinson Blvd?

The store is open Monday through Saturday from 11:00 AM to 9:00 PM, and on Sundays from 1:00 PM to 9:00 PM.