Dairy Queen (Treat)

4.2
423 reviews

About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
3020 Prosperity Church Rd, Charlotte, NC
28269-7197, United States

Hours

Reviews

4.2
423 reviews
5 stars
254
4 stars
94
3 stars
27
2 stars
14
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and efficient service, with many noting quick order fulfillment and accommodating staff.

Product Consistency

While many enjoyed the ice cream and treats, there were complaints about incorrect orders and inconsistent preparation, particularly with mix-ins.

Cleanliness

The location was generally reported as clean, though some customers noted issues with the bathrooms and seating areas.

Operational Hours

Several reviews mentioned dissatisfaction with early closing times and inconsistent hours, leading to customer inconvenience.

Customer Experience

Overall, many customers expressed a positive experience, highlighting the enjoyable atmosphere and quality of ice cream, despite some negative incidents.
  • TM
    Tiffany M
    Nov 10, 2025
    5.0
    Fast, good
  • CK
    cece kiker
    Oct 5, 2025
    2.0
    Showed up at 9:12 when they close at 9:30 and door is locked and open sign already turned off. This seems to be a trend. Lazy employees.
  • JF
    Jonathan Ferguson
    Sep 19, 2025
    1.0
    Paid for a large and am missing about an inch at the top of the cup. Poor service and they were not busy at the time. Wouldn't ask for it to be remade but leaving a one star review because I recieved a medium but paid for a large.
  • MD
    Marlene Delmore
    Aug 28, 2025
    1.0
    The WORSE!! If you want a hot fudge Sunday, you are better off going to McDonalds. My husband's banana split had syrup in it as runny as water. When approaching the management, they acted as if we had a problem. PLUS, after getting the ice cream we wanted napkins. By the napkins were baby ROACHES. The worse place and worse hot fudge and banana split. Stay away.
  • EJ
    Erik Jackson
    Aug 15, 2025
    5.0
    Got a customer ice cream cake for my mother in-law and she could help but take a slice tonight. Her bday party is tomorrow.

Frequently Asked Questions About Dairy Queen (Treat)

What kind of desserts does Dairy Queen (Treat) offer?

Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and ice cream cakes.

What are the opening hours of Dairy Queen (Treat) on weekdays?

Dairy Queen (Treat) is open from 11:00 AM to 9:00 PM Monday through Thursday, and from 11:00 AM to 9:30 PM on Fridays.